# HW Decoding/Encoding Always Fails

**URL:** <https://forums.plex.tv/t/hw-decoding-encoding-always-fails/768805>\
**Category:** Plex Media Server\
**Tags:** server-windows, plex-web\
**Created:** [January 5, 2022, 11:17pm UTC](https://forums.plex.tv/t/hw-decoding-encoding-always-fails/768805 "2022-01-05T23:17:45Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![JustinHow](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/justinhow/32/323594_2.png) [@JustinHow](https://forums.plex.tv/u/JustinHow)\
**Post date:** [January 9, 2022, 4:31pm UTC](https://forums.plex.tv/t/hw-decoding-encoding-always-fails/768805/2 "2022-01-09T16:31:22Z")

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Have you looked at this to see whether it is the same issue  
[https://forums.plex.tv/t/pms-has-stopped-doing-hardware-transcoding-on-intel-uhd-630/764310](https://forums.plex.tv/t/pms-has-stopped-doing-hardware-transcoding-on-intel-uhd-630/764310)  
and/or  
[https://forums.plex.tv/t/plex-crashing-when-users-transcode/764891/15](https://forums.plex.tv/t/plex-crashing-when-users-transcode/764891/15)

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