# HW trascoding not working **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [January 11, 2025, 1:15pm UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967 "2025-01-11T13:15:00Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![MogL](https://avatars.discourse-cdn.com/v4/letter/m/9e8a1a/32.png) [@MogL](https://forums.plex.tv/u/MogL)\ **Post date:** [January 11, 2025, 1:15pm UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967/1 "2025-01-11T13:15:00Z")
HW trascoding not working Plex media server version: Version 1.41.3.9314 ESXI 8 with GPU pass trough to Plex VM Plex VM: Ubuntu 24.04.1, Kernel 6.8.0-51 Hardware: Asus NUC 125h ultra 5 / GPU: Intel® Arc™ Graphics Meteor lake PMS is seeing the GPU: ![image](https://global.discourse-cdn.com/plex/original/4X/e/7/1/e7104f8602f1056919fecf61c07b8192f372de85.png) Intel drivers and vainfo is running without errors. Right permissions for /dev/dri ![image](https://global.discourse-cdn.com/plex/original/4X/c/0/4/c04a080f4c40b0e482752ee8bca5d054cf1a8f33.png) ![image](https://global.discourse-cdn.com/plex/original/4X/d/d/8/dd8c54929549c0f09d94b9e9a81678c8d2024964.png) Here is a part of the plex debugging trascode log: Variant id=“c4e28324-4fd7-4086-956d-0ef50cfac7ec” targetBitrate=“2726” context=“streaming” sourceVideoCodec=“h264” sourceAudioCodec=“eac3” videoDecision=“transcode” audioDecision=“transcode” protocol=“hls” container=“mkv” videoCodec=“h264” audioCodec=“opus” audioChannels=“2” transcodeHwRequested=“1” transcodeHwDecoding=“vaapi” transcodeHwDecodingTitle=“Intel (VA API)” transcodeHwFullPipeline=“0”\> Any ideas of whats wrong? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [January 11, 2025, 5:29pm UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967/2 "2025-01-11T17:29:29Z")
Did you install PMS before or after you setup the passthrough? Also, may I see your server DEBUG logs , – after restarting – and attempting the playback. Seeing the complete sequence from startup (probing the bus) → MDE → HW probe testing → Transcoder launching is important ---
**Author:** ![MogL](https://avatars.discourse-cdn.com/v4/letter/m/9e8a1a/32.png) [@MogL](https://forums.plex.tv/u/MogL)\ **Post date:** [January 11, 2025, 7:28pm UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967/3 "2025-01-11T19:28:48Z")
PMS is installed after passtrough Here is the [server log:](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) > **Log Snippet** > > ```auto > Jan 11, 2025 19:12:45.502 [128215716735800] INFO - Plex Media Server v1.41.3.9314-a0bfb8370 - Ubuntu Intel Corporation 440BX Desktop Reference Platform x86_64 - build: linux-x86_64 debian - GMT 00:00 > Jan 11, 2025 19:12:45.502 [128215716735800] INFO - Linux version: 24.04.1 LTS (Noble Numbat), language: en-US > Jan 11, 2025 19:12:45.503 [128215716735800] INFO - Processor: 2-core Intel(R) Core(TM) Ultra 5 125H > Jan 11, 2025 19:12:45.503 [128215716735800] INFO - Compiler is - Clang 11.0.1 (https://plex.tv 9b997da8e5b47bdb4a9425b3a3b290be393b4b1f) > Jan 11, 2025 19:12:45.503 [128215716735800] INFO - /usr/lib/plexmediaserver/Plex Media Server > Jan 11, 2025 19:12:45.502 [128215809518224] DEBUG - BPQ: [Idle] -> [Starting] > Jan 11, 2025 19:12:45.502 [128215809518224] DEBUG - FeatureManager: Using cached data for features list > Jan 11, 2025 19:12:45.505 [128215809518224] DEBUG - MyPlex: mapping state set to 'Unknown'. > Jan 11, 2025 19:12:45.505 [128215809518224] DEBUG - Relay: read 5 cached entries from hosts file > Jan 11, 2025 19:12:45.506 [128215809518224] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.39.4, threadsafe=1 > Jan 11, 2025 19:12:45.525 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/features > Jan 11, 2025 19:12:45.538 [128215809518224] DEBUG - [CERT] Subject name is /CN=*.b636433fb61946b5a7d9e7de80f6a0cb.plex.direct > Jan 11, 2025 19:12:45.538 [128215809518224] DEBUG - [CERT] Installed certificate with fingerprint c3:1a:9e:c4:d6:bb:2e:9d:8f:a9:a7:db:5b:ab:cc:33:17:98:1a:72. > Jan 11, 2025 19:12:45.538 [128215809518224] DEBUG - [CERT/OCSP] Stapling requests will be made to 'http://r11.o.lencr.org/'. > Jan 11, 2025 19:12:45.538 [128215809518224] INFO - [CERT/OCSP] Successfully retrieved response from cache. > Jan 11, 2025 19:12:45.538 [128215809518224] DEBUG - HttpServer: Listening on IPv6 as well as IPv4. > Jan 11, 2025 19:12:45.538 [128215809518224] DEBUG - HttpServer: Listening on port 32400. > Jan 11, 2025 19:12:45.538 [128215809518224] DEBUG - HttpServer: Listening on port 32401. > Jan 11, 2025 19:12:45.538 [128215809518224] DEBUG - Running server... > Jan 11, 2025 19:12:45.538 [128215695764280] DEBUG - HttpServer: Set up a thread pool with 2 threads. > Jan 11, 2025 19:12:45.538 [128215809518224] INFO - Running migrations. (EPG 0) > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 0. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 1. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 2. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 3. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 4. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 5. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 6. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 7. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 8. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 9. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 10. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 11. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 12. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 13. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 14. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 15. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 16. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 17. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 18. > Jan 11, 2025 19:12:45.539 [128215809518224] DEBUG - Captured session 19. > Jan 11, 2025 19:12:45.542 [128215809518224] DEBUG - ChangestampAllocator: initialized to 5634 > Jan 11, 2025 19:12:45.542 [128215809518224] DEBUG - Opening 2 database sessions to library (com.plexapp.plugins.library.blobs), SQLite 3.39.4, threadsafe=1 > Jan 11, 2025 19:12:45.544 [128215809518224] INFO - Running migrations. (EPG 0) > Jan 11, 2025 19:12:45.544 [128215809518224] DEBUG - Captured session 0. > Jan 11, 2025 19:12:45.544 [128215809518224] DEBUG - Captured session 1. > Jan 11, 2025 19:12:45.546 [128215708347192] DEBUG - [GPU] Got device: Intel Meteor Lake-P [Intel Arc Graphics], intel@unknown, default true, best true, ID 8086:7d55:1043:88c8@0000:02:05.0, DevID [8086:7d55:1043:88c8], flags 0xbbe7 > Jan 11, 2025 19:12:45.546 [128215708347192] INFO - Preemptively preparing driver imd for GPU Intel Meteor Lake-P [Intel Arc Graphics] > Jan 11, 2025 19:12:45.546 [128215708347192] DEBUG - [DriverDL/imd] Skipping download; already exists > Jan 11, 2025 19:12:45.546 [128215708347192] INFO - Preemptively preparing driver icr for GPU Intel Meteor Lake-P [Intel Arc Graphics] > Jan 11, 2025 19:12:45.546 [128215708347192] DEBUG - [DriverDL/icr] Skipping download; already exists > Jan 11, 2025 19:12:45.555 [128215708347192] DEBUG - Grabber: Cleaning up orphaned grabs. > Jan 11, 2025 19:12:45.556 [128215809518224] DEBUG - Media Provider: Registering provider com.plexapp.plugins.library > Jan 11, 2025 19:12:45.556 [128215687375672] DEBUG - [MediaProviderManager/HCl#1] HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.556 [128215809518224] DEBUG - Auth: Refreshing tokens inside the token-based authentication filter. > Jan 11, 2025 19:12:45.556 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.556 [128215809518224] DEBUG - MyPlex: updating with 29 access tokens > Jan 11, 2025 19:12:45.556 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.557 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/subscriptions?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.557 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.557 [128215809518224] DEBUG - Opening 1 database sessions to library (), SQLite 3.39.4, threadsafe=1 > Jan 11, 2025 19:12:45.558 [128215678987064] DEBUG - Auth: Refreshing tokens inside the token-based authentication filter. > Jan 11, 2025 19:12:45.558 [128215678987064] DEBUG - [HCl#2] HTTP requesting GET https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.559 [128215662209848] DEBUG - File "/usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370" changed: -1 => 2025-01-10 19:43:19 (1736538199). > Jan 11, 2025 19:12:45.559 [128215662209848] DEBUG - File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins" changed: -1 => 2025-01-10 19:43:26 (1736538206). > Jan 11, 2025 19:12:45.559 [128215662209848] DEBUG - Scanning for plug-ins in "/usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370" > Jan 11, 2025 19:12:45.560 [128215662209848] DEBUG - Scanning for plug-ins in "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins" > Jan 11, 2025 19:12:45.560 [128215662209848] DEBUG - PluginRepository::setStartState: 1, startingSystem > Jan 11, 2025 19:12:45.560 [128215662209848] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/System.bundle. > Jan 11, 2025 19:12:45.561 [128215662209848] DEBUG - [com.plexapp.system] Setting plug-in to always running (daemon mode). > Jan 11, 2025 19:12:45.561 [128215662209848] DEBUG - Starting file watcher for com.plexapp.system > Jan 11, 2025 19:12:45.561 [128215662209848] DEBUG - Plugin: setting environment variable: 'PYTHONHOME=/usr/lib/plexmediaserver/Resources/Python' > Jan 11, 2025 19:12:45.561 [128215662209848] DEBUG - Plugin: setting environment variable: 'PYTHONPATH=/usr/lib/plexmediaserver/Resources/Python/python27.zip:/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/site-packages' > Jan 11, 2025 19:12:45.562 [128215662209848] DEBUG - Spawned plug-in com.plexapp.system with PID 3729 > Jan 11, 2025 19:12:45.562 [128215662209848] DEBUG - [com.plexapp.system] Sending command: GET /:/prefixes > Jan 11, 2025 19:12:45.568 [128215708347192] DEBUG - Grabber: Cleaned up 0 decrepit directories in 0.0 sec. > Jan 11, 2025 19:12:45.705 [128215666404152] DEBUG - Request: [192.168.20.81:62822 (Subnet)] GET /media/providers (2 live) #1 TLS GZIP Token () > Jan 11, 2025 19:12:45.705 [128215704152888] DEBUG - Completed: [192.168.20.81:62822] 503 GET /media/providers (2 live) #1 TLS GZIP 0ms 569 bytes (pipelined: 1) > Jan 11, 2025 19:12:45.707 [128215666404152] DEBUG - Request: [192.168.20.81:62822 (Subnet)] GET /statistics/bandwidth?timespan=6 (2 live) #5 TLS GZIP Token () > Jan 11, 2025 19:12:45.707 [128215699958584] DEBUG - Completed: [192.168.20.81:62822] 503 GET /statistics/bandwidth?timespan=6 (2 live) #5 TLS GZIP 0ms 569 bytes (pipelined: 2) > Jan 11, 2025 19:12:45.709 [128215666404152] DEBUG - Request: [192.168.20.81:62822 (Subnet)] GET /statistics/resources?timespan=6 (2 live) #6 TLS GZIP Token () > Jan 11, 2025 19:12:45.709 [128215704152888] DEBUG - Completed: [192.168.20.81:62822] 503 GET /statistics/resources?timespan=6 (2 live) #6 TLS GZIP 0ms 569 bytes (pipelined: 3) > Jan 11, 2025 19:12:45.711 [128215666404152] DEBUG - Request: [192.168.20.81:62822 (Subnet)] GET /media/providers (2 live) #7 TLS GZIP Token () > Jan 11, 2025 19:12:45.711 [128215683181368] DEBUG - [HttpClient/HCl#1] HTTP/1.1 (0.2s) 200 response from GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.711 [128215704152888] DEBUG - Completed: [192.168.20.81:62822] 503 GET /media/providers (2 live) #7 TLS GZIP 0ms 569 bytes (pipelined: 4) > Jan 11, 2025 19:12:45.711 [128215687375672] DEBUG - [MediaProviderManager/HCl#3] HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.753 [128215683181368] DEBUG - [HttpClient/HCl#2] HTTP/1.1 (0.2s) 200 response from GET https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.753 [128215678987064] DEBUG - MyPlex: updating with 29 access tokens > Jan 11, 2025 19:12:45.753 [128215678987064] DEBUG - [HCl#4] HTTP requesting GET https://plex.tv/api/v2/server/users?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.762 [128215683181368] DEBUG - [HttpClient/HCl#3] HTTP/1.1 (0.1s) 200 response from GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused) > Jan 11, 2025 19:12:45.762 [128215687375672] DEBUG - [MediaProviderManager/HCl#5] HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.765 [128215666404152] DEBUG - Request: [192.168.20.81:62827 (Subnet)] GET /media/providers (3 live) #3 GZIP Token () > Jan 11, 2025 19:12:45.765 [128215704152888] DEBUG - Completed: [192.168.20.81:62827] 503 GET /media/providers (3 live) #3 GZIP 0ms 436 bytes (pipelined: 1) > Jan 11, 2025 19:12:45.802 [128215683181368] DEBUG - [HttpClient/HCl#4] HTTP/1.1 (0.0s) 200 response from GET https://plex.tv/api/v2/server/users?auth_token=xxxxxxxxxxxxxxxxxxxx (reused) > Jan 11, 2025 19:12:45.803 [128215670598456] DEBUG - [HCl#6] HTTP requesting GET https://plex.tv/api/v2/server/users/subscriptions?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.810 [128215683181368] DEBUG - [HttpClient/HCl#5] HTTP/1.1 (0.0s) 200 response from GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused) > Jan 11, 2025 19:12:45.810 [128215687375672] DEBUG - [MediaProviderManager] discovered cloud provider (Movies & Shows) > Jan 11, 2025 19:12:45.810 [128215674792760] DEBUG - [MediaProviderManager/HCl#7] HTTP requesting GET https://vod.provider.plex.tv?includePreferences=1 > Jan 11, 2025 19:12:45.810 [128215687375672] DEBUG - [MediaProviderManager] discovered cloud provider (Metadata) > Jan 11, 2025 19:12:45.810 [128215687375672] DEBUG - [MediaProviderManager] loading cloud provider details (Metadata) (alive: 0) > Jan 11, 2025 19:12:45.860 [128215683181368] DEBUG - [HttpClient/HCl#6] HTTP/1.1 (0.1s) 200 response from GET https://plex.tv/api/v2/server/users/subscriptions?auth_token=xxxxxxxxxxxxxxxxxxxx (reused) > Jan 11, 2025 19:12:45.860 [128215670598456] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:45.918 [128215683181368] DEBUG - [HttpClient/HCl#7] HTTP/2.0 (0.1s) 200 response from GET https://vod.provider.plex.tv?includePreferences=1 > Jan 11, 2025 19:12:45.925 [128215687375672] DEBUG - [MediaProviderManager] loading cloud provider details (Movies & Shows) (alive: 1) > Jan 11, 2025 19:12:45.925 [128215687375672] DEBUG - [MediaProviderManager] we had 0 cloud providers online, we now have 2 > Jan 11, 2025 19:12:45.925 [128215687375672] DEBUG - [MediaProviderManager] cloud provider (Metadata) is online and available > Jan 11, 2025 19:12:45.925 [128215687375672] DEBUG - [MediaProviderManager] cloud provider (Movies & Shows) is online and available > Jan 11, 2025 19:12:45.925 [128215687375672] DEBUG - [MediaProviderManager/MetadataAgentManager] attempted to online our built-in agents but we're not yet signed in > Jan 11, 2025 19:12:46.509 [128215666404152] DEBUG - Request: [192.168.20.81:62827 (Subnet)] GET /media/providers (8 live) #a GZIP Token () > Jan 11, 2025 19:12:46.510 [128215699958584] DEBUG - Completed: [192.168.20.81:62827] 503 GET /media/providers (8 live) #a GZIP 0ms 436 bytes (pipelined: 2) > Jan 11, 2025 19:12:46.672 [128215666404152] DEBUG - Request: [127.0.0.1:38552 (Loopback)] GET /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_ (9 live) #f GZIP Token () > Jan 11, 2025 19:12:46.673 [128215699958584] DEBUG - Completed: [127.0.0.1:38552] 503 GET /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_ (9 live) #f GZIP 0ms 436 bytes > Jan 11, 2025 19:12:46.676 [128215666404152] DEBUG - Request: [127.0.0.1:38566 (Loopback)] GET / (9 live) #11 GZIP Token () > Jan 11, 2025 19:12:46.676 [128215699958584] DEBUG - Completed: [127.0.0.1:38566] 503 GET / (9 live) #11 GZIP 0ms 436 bytes > Jan 11, 2025 19:12:47.501 [128215678987064] DEBUG - [JobRunner] Job running: /usr/lib/plexmediaserver/CrashUploader "--directory=/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.41.3.9314-a0bfb8370" --version=1.41.3.9314-a0bfb8370 --platform=Linux "--platformVersion=24.04.1 LTS (Noble Numbat)" --serverUuid=bea5275cf31d99f66ab9d2bbab6e70ee9c22262b --userId=martin@mystisk.dk --sentryUrl=https://o17675.ingest.sentry.io/api/1233455/ --sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx --vendor=Ubuntu --model=x86_64 "--device=Intel Corporation 440BX Desktop Reference Platform" > Jan 11, 2025 19:12:47.502 [128215678987064] DEBUG - [JobRunner] Jobs: Starting child process with pid 3748 > Jan 11, 2025 19:12:47.507 [128215712541496] DEBUG - Jobs: '/usr/lib/plexmediaserver/CrashUploader' exit code for process 3748 is 0 (success) > Jan 11, 2025 19:12:47.523 [128215666404152] DEBUG - Request: [127.0.0.1:38570 (Loopback)] GET /servers (9 live) #13 GZIP Token () > Jan 11, 2025 19:12:47.523 [128215699958584] DEBUG - Completed: [127.0.0.1:38570] 503 GET /servers (9 live) #13 GZIP 0ms 436 bytes > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - Reading 486 bytes in the body, code is 200 > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - [com.plexapp.system] Plug-in running on port 43961. > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - * Plug-in handles prefix: /system > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - * Plug-in handles prefix: /player > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - Read configuration for [com.plexapp.system], had 2 prefixes > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - Done with 1 synchronous plug-in starts, starting the rest in parallel. > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - PluginRepository::setStartState: 2, startingPlugins > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - Updating the list of agents known by the system. > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /system/agents > Jan 11, 2025 19:12:47.544 [128215662209848] DEBUG - [HCl#a] HTTP requesting GET http://127.0.0.1:43961/system/agents > Jan 11, 2025 19:12:47.544 [128215809518224] DEBUG - Image transcode cache directory: "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/PhotoTranscoder" > Jan 11, 2025 19:12:47.545 [128215809518224] DEBUG - Transcoder: Cleaning old transcode directories. > Jan 11, 2025 19:12:47.545 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:47.545 [128215809518224] DEBUG - MyPlex: updating with 29 access tokens > Jan 11, 2025 19:12:47.545 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:47.545 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/subscriptions?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:47.545 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:47.545 [128215809518224] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/user?includeSubscriptions=1&includeProviders=1 > Jan 11, 2025 19:12:47.546 [128215809518224] DEBUG - MyPlex: username is Martinmystisk, login is martin@mystisk.dk, home is 1, has pin > Jan 11, 2025 19:12:47.547 [128215687375672] DEBUG - [MediaProviderManager/HCl#b] HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:47.548 [128215809518224] DEBUG - MyPlex: start public ip check and mapping - current mapped state: 'Unknown'. > Jan 11, 2025 19:12:47.548 [128215809518224] DEBUG - MyPlex: mapping state set to 'Not Mapped'. > Jan 11, 2025 19:12:47.548 [128215809518224] DEBUG - PublicAddressManager: Starting. > Jan 11, 2025 19:12:47.548 [128215809518224] DEBUG - PublicAddressManager: Obtaining public address and mapping port. > Jan 11, 2025 19:12:47.548 [128215678987064] DEBUG - PublicAddressManager: Obtaining public IP. > Jan 11, 2025 19:12:47.548 [128215678987064] DEBUG - [HCl#c] HTTP requesting GET https://v4.plex.tv/pms/:/ip > Jan 11, 2025 19:12:47.548 [128215649626936] DEBUG - [HCl#d] HTTP requesting GET https://plex.tv/api/v2/user?includeSubscriptions=1&includeProviders=1 > Jan 11, 2025 19:12:47.548 [128215674792760] DEBUG - NAT: UPnP, attempting port mapping. > Jan 11, 2025 19:12:47.549 [128215809518224] DEBUG - NetworkInterface: Starting watch thread. > Jan 11, 2025 19:12:47.549 [128215809518224] DEBUG - Network change. > Jan 11, 2025 19:12:47.549 [128215809518224] DEBUG - NetworkInterface: Notified of network changed (force=0) > Jan 11, 2025 19:12:47.549 [128215641238328] DEBUG - NetworkInterface: Watching for changes on the interfaces. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - Detected primary interface: 192.168.20.121 > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - Network interfaces: > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - * 1 lo (127.0.0.1) (00-00-00-00-00-00) (loopback: 1) > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - * 2 ens34 (192.168.20.121) (00-0C-29-76-F4-2B) (loopback: 0) > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - * 1 lo (::1) (00-00-00-00-00-00) (loopback: 1) > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - Creating NetworkServices singleton. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkServices: Initializing... > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Creating new service. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Got notification of changed network (first change: 1) > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Quick dispatch of network change. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Creating new service. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Got notification of changed network (first change: 1) > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Quick dispatch of network change. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Creating new service. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Got notification of changed network (first change: 1) > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Quick dispatch of network change. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Creating new service. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Got notification of changed network (first change: 1) > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Quick dispatch of network change. > Jan 11, 2025 19:12:47.550 [128215809518224] DEBUG - NetworkService: Creating new service. > Jan 11, 2025 19:12:47.550 [128215637044024] DEBUG - Network change for advertiser. > Jan 11, 2025 19:12:47.551 [128215637044024] DEBUG - NetworkService: Setting up multicast listener on 0.0.0.0:32414 > Jan 11, 2025 19:12:47.551 [128215809518224] DEBUG - NetworkService: Got notification of changed network (first change: 1) > Jan 11, 2025 19:12:47.551 [128215809518224] DEBUG - NetworkService: Quick dispatch of network change. > Jan 11, 2025 19:12:47.551 [128215809518224] DEBUG - NetworkService: Creating new service. > Jan 11, 2025 19:12:47.551 [128215809518224] DEBUG - NetworkService: Got notification of changed network (first change: 1) > Jan 11, 2025 19:12:47.551 [128215809518224] DEBUG - NetworkService: Quick dispatch of network change. > Jan 11, 2025 19:12:47.552 [128215637044024] DEBUG - Network change for advertiser. > Jan 11, 2025 19:12:47.552 [128215637044024] DEBUG - NetworkService: Setting up multicast listener on 0.0.0.0:32410 > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - Network change for advertiser. > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Setting up multicast listener on 0.0.0.0:32412 > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Network change for browser (polled=0), closing 0 browse sockets. > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Setting up multicast listener on 0.0.0.0:32413 > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Browsing on interface 127.0.0.1 on broadcast address 127.255.255.255 (index: 0) > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Browsing on interface 192.168.20.121 on broadcast address 192.168.20.255 (index: 1) > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Network change for browser (polled=1), closing 0 browse sockets. > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Browsing on interface 127.0.0.1 on broadcast address 127.255.255.255 (index: 0) > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Browsing on interface 192.168.20.121 on broadcast address 192.168.20.255 (index: 1) > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Network change for browser (polled=0), closing 0 browse sockets. > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Setting up multicast listener on 0.0.0.0:1901 > Jan 11, 2025 19:12:47.553 [128215637044024] DEBUG - NetworkService: Browsing on interface 192.168.20.121 on broadcast address 239.255.255.250 (index: 0) > Jan 11, 2025 19:12:47.554 [128215708347192] DEBUG - DVR: Starting up. > Jan 11, 2025 19:12:47.555 [128215708347192] DEBUG - Activity: registered new activity f3ec4380-709b-4d94-89b5-01ce1db2aca1 - "Processing subscriptions" > Jan 11, 2025 19:12:47.555 [128215624461112] DEBUG - [ChildProcessMonitor] Plex Tuner Service starting. > Jan 11, 2025 19:12:47.555 [128215624461112] DEBUG - [ChildProcessMonitor/JobRunner] Job running: "/usr/lib/plexmediaserver/Plex Tuner Service" /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/plexmediaserver/Resources/Tuner/Shared 1.41.3.9314-a0bfb8370 32600 > Jan 11, 2025 19:12:47.556 [128215624461112] DEBUG - [ChildProcessMonitor/JobRunner] Jobs: Starting child process with pid 3781 > Jan 11, 2025 19:12:47.558 [128215809518224] DEBUG - PublicAddressManager: Obtaining public address and mapping port. > Jan 11, 2025 19:12:47.558 [128215809518224] DEBUG - [HCl#e] HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:47.600 [128215683181368] DEBUG - [HttpClient/HCl#b] HTTP/1.1 (0.1s) 200 response from GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused) > Jan 11, 2025 19:12:47.600 [128215632849720] DEBUG - [MediaProviderManager/HCl#f] HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx > Jan 11, 2025 19:12:47.601 [128215683181368] DEBUG - [HttpClient/HCl#a] HTTP/1.1 (0.1s) 200 response from GET http://127.0.0.1:43961/system/agents > Jan 11, 2025 19:12:47.601 [128215662209848] DEBUG - [com.plexapp.system] HTTP reply status 200, with 8986 bytes of content. > Jan 11, 2025 19:12:47.603 [128215662209848] DEBUG - The system knows about 12 agents. > Jan 11, 2025 19:12:47.603 [128215645432632] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/HTbackdrops.bundle. > Jan 11, 2025 19:12:47.604 [128215620266808] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/Scanners.bundle. > Jan 11, 2025 19:12:47.604 [128215645432632] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.htbackdrops] yet. > Jan 11, 2025 19:12:47.606 [128215645432632] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/LocalMedia.bundle. > Jan 11, 2025 19:12:47.606 [128215616072504] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/TheTVDBv4.bundle. > Jan 11, 2025 19:12:47.606 [128215620266808] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/Musicbrainz.bundle. > Jan 11, 2025 19:12:47.607 [128215662209848] DEBUG - Waiting for 14 plug-ins to finish starting. > Jan 11, 2025 19:12:47.608 [128215616072504] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.thetvdb] yet. > Jan 11, 2025 19:12:47.608 [128215616072504] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/Framework.bundle. > Jan 11, 2025 19:12:47.609 [128215645432632] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.localmedia] yet. > Jan 11, 2025 19:12:47.609 [128215645432632] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/Fanart-TV.bundle. > Jan 11, 2025 19:12:47.610 [128215620266808] DEBUG - Perfect cache hit, we don't need to start [org.musicbrainz.agents.music] yet. > Jan 11, 2025 19:12:47.610 [128215620266808] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/MoviePosterDB.bundle. > Jan 11, 2025 19:12:47.613 [128215616072504] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/PersonalMedia.bundle. > Jan 11, 2025 19:12:47.613 [128215620266808] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.movieposterdb] yet. > Jan 11, 2025 19:12:47.613 [128215645432632] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.fanarttv] yet. > Jan 11, 2025 19:12:47.614 [128215645432632] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/LyricFind.bundle. > Jan 11, 2025 19:12:47.614 [128215620266808] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/LastFM.bundle. > Jan 11, 2025 19:12:47.616 [128215616072504] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.none] yet. > Jan 11, 2025 19:12:47.616 [128215616072504] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/WebClient.bundle. > Jan 11, 2025 19:12:47.617 [128215620266808] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.lastfm] yet. > Jan 11, 2025 19:12:47.618 [128215620266808] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/PlexMovie.bundle. > Jan 11, 2025 19:12:47.619 [128215645432632] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.lyricfind] yet. > Jan 11, 2025 19:12:47.619 [128215645432632] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/Media-Flags.bundle. > Jan 11, 2025 19:12:47.621 [128215616072504] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/PlexThemeMusic.bundle. > Jan 11, 2025 19:12:47.622 [128215620266808] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.imdb] yet. > Jan 11, 2025 19:12:47.622 [128215620266808] DEBUG - Starting plug-in /usr/lib/plexmediaserver/Resources/Plug-ins-a0bfb8370/TheMovieDB.bundle. > Jan 11, 2025 19:12:47.624 [128215616072504] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.plexthememusic] yet. > Jan 11, 2025 19:12:47.628 [128215620266808] DEBUG - Perfect cache hit, we don't need to start [com.plexapp.agents.themoviedb] yet. > Jan 11, 2025 19:12:47.629 [128215662209848] DEBUG - Starting scheduled updates, every 3600 seconds > Jan 11, 2025 19:12:47.629 [128215662209848] INFO - LibraryUpdateManager path watching is disabled > Jan 11, 2025 19:12:47.629 [128215662209848] DEBUG - Done waiting for all plug-ins to start. > Jan 11, 2025 19:12:47.629 [128215662209848] DEBUG - PluginRepository::setStartState: 3, complete > Jan 11, 2025 19:12:47.630 [128215708347192] DEBUG - Downloading document http://127.0.0.1:32400/:/plugins/com.plexapp.agents.imdb/prefs > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale ro > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale es > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale pl > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale sl > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale nl_BE > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale ko > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale cs_CZ > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale uk > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale fi > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale hr_HR > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale sk > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale en > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale ja_JP > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale sr > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale da > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale sv > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale zh_CN > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale lt > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale et_EE > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale hu_HU > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale ar > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale he > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale pt_BR > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale fr > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale nl > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale pt > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale it > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale af > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale no > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale hu > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale ru > Jan 11, 2025 19:12:47.631 [128215708347192] DEBUG - Translator: Found locale de > Jan 11, 2025 19:12:47.642 [128215708347192] DEBUG - [Req#17] Starting file watcher for com.plexapp.agents.imdb > Jan 11, 2025 19:12:47.642 [128215708347192] DEBUG - [Req#17] Plugin: setting environment variable: 'PYTHONHOME=/usr/lib/plexmediaserver/Resources/Python' > Jan 11, 2025 19:12:47.642 [128215708347192] DEBUG - [Req#17] Plugin: setting environment variable: 'PYTHONPATH=/usr/lib/plexmediaserver/Resources/Python/python27.zip:/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/site-packages' > Jan 11, 2025 19:12:47.645 [128215708347192] DEBUG - [Req#17] Spawned plug-in com.plexapp.agents.imdb with PID 3808 > Jan 11, 2025 19:12:47.646 [128215708347192] DEBUG - [Req#17] [com.plexapp.agents.imdb] Sending command: GET /:/prefixes > Jan 11, 2025 19:12:47.660 [128215683181368] DEBUG - [HttpClient/HCl#f] HTTP/1.1 (0.1s) 200 response from GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused) > Jan 11, 2025 19:12:47.660 [128215632849720] DEBUG - [MediaProviderManager] discovered cloud provider (Movies & Shows) > Jan 11, 2025 19:12:47.660 [128215632849720] DEBUG - [MediaProviderManager] discovered cloud provider (Metadata) > Jan 11, 2025 19:12:47.660 [128215632849720] DEBUG - [MediaProviderManager] loading cloud provider details (Metadata) (alive: 1) > Jan 11, 2025 19:12:47.660 [128215632849720] DEBUG - [MediaProviderManager] loading cloud provider details (Movies & Shows) (alive: 1) > Jan 11, 2025 19:12:47.660 [128215632849720] DEBUG - [MediaProviderManager] we had 2 cloud providers online, we now have 2 > Jan 11, 2025 19:12:47.660 [128215632849720] DEBUG - [MediaProviderManager] cloud provider (Metadata) is online and available > Jan 11, 2025 19:12:47.660 [128215632849720] DEBUG - [MediaProviderManager] cloud provider (Movies & Shows) is online and available > Jan 11, 2025 19:12:47.730 [128215683181368] DEBUG - [HttpClient/HCl#c] HTTP/1.1 (0.2s) 200 response from GET https://v4.plex.tv/pms/:/ip > Jan 11, 2025 19:12:47.730 [128215678987064] DEBUG - PublicAddressManager: Got public IP from v4.plex.tv: 87.63.195.156 > Jan 11, 2025 19:12:47.742 [128215683181368] DEBUG - [HttpClient/HCl#e] HTTP/1.1 (0.2s) 200 response from GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx > > ``` Moderator Edit: Formatting. @FordGuy61 ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [January 11, 2025, 7:47pm UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967/4 "2025-01-11T19:47:35Z")
ATTACH the ZIP please ? The snippet you show here is incomplete. ---
**Author:** ![MogL](https://avatars.discourse-cdn.com/v4/letter/m/9e8a1a/32.png) [@MogL](https://forums.plex.tv/u/MogL)\ **Post date:** [January 11, 2025, 7:51pm UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967/5 "2025-01-11T19:51:16Z")
Sorry, here is the attached ZIP [Plex Media Server Logs\_2025-01-11\_19-16-29.zip](https://forums.plex.tv/uploads/short-url/1ekeO7bXBOxmqDEP6V6eYVm5rid.zip) (1.7 MB) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [January 11, 2025, 9:07pm UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967/6 "2025-01-11T21:07:44Z")
Thanks for the log. It sees the iGPU and can talk to it correctly . It’s using it for decode but not for encode. ```auto Jan 11, 2025 19:15:45.603 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6] [FFMPEG] - Format 0x58424752 -> rgb0. Jan 11, 2025 19:15:45.603 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6] [FFMPEG] - Format 0x58524742 -> bgr0. Jan 11, 2025 19:15:45.603 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6] [FFMPEG] - Format 0x59565955 -> uyvy422. Jan 11, 2025 19:15:45.603 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6] [FFMPEG] - Created surface 0. Jan 11, 2025 19:15:45.603 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6] [FFMPEG] - Direct mapping possible. Jan 11, 2025 19:15:45.619 [138786885348152] INFO - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6] Preparing driver imd for GPU Intel Meteor Lake-P [Intel Arc Graphics] Jan 11, 2025 19:15:45.619 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6/DriverDL/imd] Skipping download; already exists Jan 11, 2025 19:15:45.619 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6] TPU: hardware transcoding: final decoder: vaapi, final encoder: Jan 11, 2025 19:15:45.620 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6/JobRunner] Job running: EAE_ROOT=/tmp/pms-54757a61-d3d6-4462-8a43-3f11a69e501a/EasyAudioEncoder FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/e613bce-3d5ad59c62e771ae9cb5738e-linux-x86_64/' LIBVA_DRIVERS_PATH="/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/va-dri-linux-x86_64" X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/lib/plexmediaserver/Plex Transcoder" -codec:0 h264 -hwaccel:0 vaapi -hwaccel_fallback_threshold:0 10 -hwaccel_device:0 vaapi -codec:1 eac3_eae -eae_prefix:1 AB4873B5-D352-4942-AC1D-05BC7DFBBDF6_ -analyzeduration 20000000 -probesize 20000000 -i "/mnt/nfs/media/film/malyma/Gladiator II (2024)/Gladiator.II.2024.1080p.WEB.h264-ETHEL.mkv" -filter_complex "[0:0]scale=w=1280:h=532:force_divisible_by=4[0];[0]format=pix_fmts=yuv420p|nv12[1]" -map "[1]" -codec:0 libx264 -crf:0 23 -maxrate:0 2485k -bufsize:0 4970k -r:0 23.975999999999999 -preset:0 veryfast -x264opts:0 subme=2:me_range=4:rc_lookahead=10:me=hex:8x8dct=1 -force_key_frames:0 "expr:gte(t,n_forced*5)" -filter_complex "[0:1] aresample=async=1:ochl='stereo':rematrix_maxval=0.000000dB:osr=48000[2]" -map "[2]" -metadata:s:1 language=eng -codec:1 libopus -b:1 111k -segment_format matroska -f ssegment -individual_header_trailer 0 -flags +global_header -segment_header_filename header -segment_time 5 -segment_start_number 0 -segment_copyts 1 -segment_time_delta 0.0625 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6/8fd7a688-ef03-4530-a546-6aacf287f46e/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -segment_format_options strip_dovi=1:output_ts_offset=10 -max_delay 5000000 -avoid_negative_ts disabled -map_metadata:g -1 -map_metadata:c -1 -map_chapters -1 "media-%05d.ts" -start_at_zero -copyts -vsync cfr -init_hw_device vaapi=vaapi:/dev/dri/renderD128,driver=iHD -filter_hw_device vaapi -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6/8fd7a688-ef03-4530-a546-6aacf287f46e/progress Jan 11, 2025 19:15:45.620 [138786885348152] DEBUG - [Req#167/Transcode/AB4873B5-D352-4942-AC1D-05BC7DFBBDF6/JobRunner] In directory: "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-AB4873B5-D352-4942-AC1D-05BC7DFBBDF6-8fd7a688-ef03-4530-a546-6aacf287f46e" ``` Do you have the option enabled to use HW accelerated encoding? I will ask the Engineer about this. ---
**Author:** ![MogL](https://avatars.discourse-cdn.com/v4/letter/m/9e8a1a/32.png) [@MogL](https://forums.plex.tv/u/MogL)\ **Post date:** [January 12, 2025, 8:09am UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967/7 "2025-01-12T08:09:35Z")
![image](https://global.discourse-cdn.com/plex/original/4X/e/7/1/e7104f8602f1056919fecf61c07b8192f372de85.png) Thsnks for the clarifying. Yes, its enabled ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 12, 2025, 8:10am UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967/8 "2025-04-12T08:10:02Z")
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