# I cant update my libraries

**URL:** <https://forums.plex.tv/t/i-cant-update-my-libraries/307358>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [September 11, 2018, 8:44pm UTC](https://forums.plex.tv/t/i-cant-update-my-libraries/307358 "2018-09-11T20:44:31Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 23, 2018, 4:30pm UTC](https://forums.plex.tv/t/i-cant-update-my-libraries/307358/4 "2018-09-23T16:30:29Z")

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1. [activate debug](https://support.plex.tv/hc/en-us/articles/201643703 "activate debug") logging ( **not** ‘verbose’!)
2. quit Plex Server
3. wait 1 minute
4. start Plex Server
5. wait 2 minutes
6. Perform the [Plex Dance](https://forums.plex.tv/t/plex-incorrectly-identifying-tv-episodes/100265/4 "Plex Dance") with one of the new movies
7. After adding back the movie, wait 3 minutes
8. [fetch log files](https://support.plex.tv/hc/en-us/articles/200250417 "fetch log files") and [attach them here](https://support.plex.tv/hc/en-us/articles/202756326-How-do-I-attach-files-in-the-forums- "attach them here")

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