# I don't get this CEC problem

**URL:** <https://forums.plex.tv/t/i-dont-get-this-cec-problem/101032>\
**Category:** Apps & Creations\
**Created:** [April 27, 2015, 7:09pm UTC](https://forums.plex.tv/t/i-dont-get-this-cec-problem/101032 "2015-04-27T19:09:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![polyhof](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@polyhof](https://forums.plex.tv/u/polyhof)\
**Post date:** [April 27, 2015, 7:09pm UTC](https://forums.plex.tv/t/i-dont-get-this-cec-problem/101032/1 "2015-04-27T19:09:01Z")

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Hi Folks,

&nbsp;

I'm using rasplex on a raspberry2 at the moment with an&nbsp;Yamaha&nbsp;RX-V375. This Yamaha/AV is capable of doing CEC and it works fine with FireTV and PS4. It works partly with Rasplex:

&nbsp;

Rasplex is able to switch of the receiver when shut down and pause playback if source is swichted.

&nbsp;

But sadly I never was able to make the buttons on the AV remote work in any way with rasplex.

&nbsp;

Suprisingly Rasplex receives the CEC-commands very well. If I use cec-client I can see the commands of the remote coming trough. Rasplex debug-log shows them too. Looks like this:

&nbsp;

> &nbsp;
> 
> 20:47:25 T:1820324960 &nbsp; DEBUG: CecLogMessage - \>\> Audio (5) -\> Recorder 1 (1): user control pressed (44)
> 
> 20:47:25 T:1820324960 &nbsp; DEBUG: CecLogMessage - key pressed: select (0)
> 
> 20:47:25 T:1820324960 &nbsp; DEBUG: PushCecKeypress - received key &nbsp;b duration 0
> 
> 20:47:25 T:1820324960 &nbsp; DEBUG: CecLogMessage - \>\> 51:8b:00
> 
> 20:47:25 T:1820324960 &nbsp; DEBUG: CecLogMessage - \>\> Audio (5) -\> Recorder 1 (1): vendor remote button up (8B)

&nbsp;

So rasplex sees that the button "select" is pressed. But it doesn't do anything with this information.

&nbsp;

Based on what I read, there should be a line like the following, indicating that plex does some action based on the keypress.

&nbsp;

> &nbsp;
> 
> DEBUG: OnKey: select (...) pressed, action is Select

&nbsp;

But this is totally missing in the logs.

&nbsp;

I already added a remote.xml to&nbsp;/storage/.plexht/userdata/keymaps/remote.xml

&nbsp;

> &nbsp;
> 
> &nbsp; 
> 
> &nbsp; &nbsp; 
> 
> &nbsp; &nbsp; &nbsp; Left
> 
> &nbsp; &nbsp; &nbsp; Right
> 
> &nbsp; &nbsp; &nbsp; Up
> 
> &nbsp; &nbsp; &nbsp; down
> 
> &nbsp; &nbsp; &nbsp; Select
> 
> &nbsp; &nbsp; 
> 
> &nbsp;

&nbsp;

This doesn't change anything.

&nbsp;

I saw in the logs, that rasplex is constantly polling the TV:

&nbsp;

> &nbsp;
> 
> 20:47:21 T:1769993312 &nbsp; DEBUG: CecLogMessage - \< TV (0): POLL
> 
> 20:47:21 T:1769993312 &nbsp; DEBUG: CecLogMessage - \<\< 10
> 
> 20:47:21 T:1769993312 &nbsp; DEBUG: CecLogMessage - command 'POLL' was not acked by the controller
> 
> 20:47:21 T:1769993312 &nbsp; DEBUG: CecLogMessage - \<\< 10
> 
> 20:47:21 T:1769993312 &nbsp; DEBUG: CecLogMessage - command 'POLL' was not acked by the controller
> 
> 20:47:21 T:1769993312 &nbsp; DEBUG: CecLogMessage - \>\> POLL not sent
> 
> 20:47:22 T:1769993312 &nbsp; DEBUG: CecLogMessage - \< TV (0): POLL
> 
> 20:47:22 T:1769993312 &nbsp; DEBUG: CecLogMessage - \<\< 10
> 
> 20:47:22 T:1769993312 &nbsp; DEBUG: CecLogMessage - command 'POLL' was not acked by the controller
> 
> 20:47:22 T:1769993312 &nbsp; DEBUG: CecLogMessage - \<\< 10
> 
> 20:47:22 T:1769993312 &nbsp; DEBUG: CecLogMessage - command 'POLL' was not acked by the controller
> 
> 20:47:22 T:1769993312 &nbsp; DEBUG: CecLogMessage - \>\> POLL not sent
> 
> 20:47:23 T:1769993312 &nbsp; DEBUG: CecLogMessage - \< TV (0): POLL
> 
> 20:47:23 T:1769993312 &nbsp; DEBUG: CecLogMessage - \<\< 10

&nbsp;

This fails, because there is no TV, only the AV (which outputs to a projector which doesn't do CEC at all).

&nbsp;

Is Rasplex only checking for what TV "says" and ignores the AV? (Has somebody a cec-working setup without a TV?)

&nbsp;

Or what the ... I'm doing wrong? I'm really running out of ideas, so I hope somebody can help me. Thanks!

&nbsp;

Benjamin.

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**Author:** ![scvvuuren](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@scvvuuren](https://forums.plex.tv/u/scvvuuren)\
**Post date:** [January 8, 2016, 8:54pm UTC](https://forums.plex.tv/t/i-dont-get-this-cec-problem/101032/2 "2016-01-08T20:54:34Z")

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Got the same issue, ever found resolution on this?  
My setup is RasPlex --\> Samsung HT-C5500 --\> Sinotech TV

I completely unplugged the RasPlex HDMI and still noticed those messages. I then Rebooted and yet again the messages was there. I then powered down the Samsung and Sinotech, reconnected the hdmi and started them up. Then the CEC messages disappears.

So then I press buttons to see if I can make out anything usefull but now no CEC messages are displayed.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 6:57pm UTC](https://forums.plex.tv/t/i-dont-get-this-cec-problem/101032/3 "2020-01-08T18:57:00Z")

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