# I have some issues using plex outside my local network

**URL:** <https://forums.plex.tv/t/i-have-some-issues-using-plex-outside-my-local-network/319758>\
**Category:** General Discussions\
**Tags:** server-windows, android-mobile-legacy\
**Created:** [October 14, 2018, 1:37am UTC](https://forums.plex.tv/t/i-have-some-issues-using-plex-outside-my-local-network/319758 "2018-10-14T01:37:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Atornity](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@Atornity](https://forums.plex.tv/u/Atornity)\
**Post date:** [October 14, 2018, 1:37am UTC](https://forums.plex.tv/t/i-have-some-issues-using-plex-outside-my-local-network/319758/1 "2018-10-14T01:37:01Z")

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if I’m trying to connect to plex with my phone using a VPN or mobile network, the server is not accessible. However, if I manually connect with the IP in the browser then it works, it’s very slow but it works. plex server says it should be accessible outside my network so I don’t know why this is happening. please help me

thanks

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**Author:** ![kube1984](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kube1984/32/15238_2.png) [@kube1984](https://forums.plex.tv/u/kube1984)\
**Post date:** [October 14, 2018, 1:53am UTC](https://forums.plex.tv/t/i-have-some-issues-using-plex-outside-my-local-network/319758/2 "2018-10-14T01:53:33Z")

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It’s the new normal… happens nightly… check out the others threads on this board and reddit

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 12, 2019, 1:59am UTC](https://forums.plex.tv/t/i-have-some-issues-using-plex-outside-my-local-network/319758/3 "2019-01-12T01:59:47Z")

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