# Impractical Jokers is not being managed properly **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [May 28, 2020, 6:15pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698 "2020-05-28T18:15:33Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 6:15pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/1 "2020-05-28T18:15:34Z")
I have season 8 of this show and for some reason plex will scan it, pull the correct metadata, and then change the game up. It takes a few minutes and then says there are two seasons (there is only one) and calls them both Specials and renames the episodes. I have tried changing my agent order several times, doing the plex dance, and starting from scratch but it cannot seem to manage the seasons of impractical jokers properly. I noticed when I added all of the seasons it did the same things with select episodes from each season. All of my files follow plex’s naming guide exactly. Anyone else having this issue or know of some solution? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 28, 2020, 6:34pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/2 "2020-05-28T18:34:10Z")
> [@kamehameha](#): > > I have tried changing my agent order several times, tell us how it is set up > [@kamehameha](#): > > All of my files follow plex’s naming guide exactly. and how is that. ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 6:38pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/3 "2020-05-28T18:38:02Z")
> [@BigWheel](#): > > > [@kamehameha](#): > > > > I have tried changing my agent order several times, > > tell us how it is set up For TVDB the order is TVDB → The Movie Database → Local Media Assets I also had it set initially to TVDB → Local Media Assets > [@BigWheel](#): > > and how is that. They are named the way the plex guide on naming conventions says to name them. i.e. Show Name - S08E01 - optional information (for me its the episode title) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 28, 2020, 6:42pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/4 "2020-05-28T18:42:56Z")
Did you refresh metadata from the shows options menu after changing agents? Have you tried [The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064) I can’t reproduce any issue with it. ![Screen Shot 2020-05-28 at 11.41.51 AM](https://global.discourse-cdn.com/plex/original/3X/d/0/d0b1ecc2a5b3131832b33ae5adbfd85cc8ae1b61.jpeg) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 28, 2020, 6:44pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/5 "2020-05-28T18:44:32Z")
> [@kamehameha](#): > > i.e. Show Name - S08E01 - optional information Please show also the folder structure where these files are located in. Folder structure is very important with tv shows. ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 6:45pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/6 "2020-05-28T18:45:30Z")
Yes I have tried [The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064) 3 times now. Each time I changed the agents I have tried scanning library then refreshing metadata. Every time I do [The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064) and add the media back in, the information plex pulls is correct until I leave the TV library and come back to it, then everything is messed up. This is also the only TV series I have had any trouble with, all of my other series work great. > [@OttoKerner](#): > > Please show also the folder structure where these files are located in. Folder structure is very important with tv shows. Here is the folder structure: PlexMedia\TV\Impractical Jokers\Season 8\episodes ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 28, 2020, 6:50pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/7 "2020-05-28T18:50:06Z")
Can you get info on one of the episodes then View XML. then look at the GUID and parent GUID. for S08E01 should be like `guid="com.plexapp.agents.thetvdb://254243/8/1?lang=en" parentGuid="com.plexapp.agents.thetvdb://254243/8?lang=en"` Also are these MP4 or m4v files? ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 6:53pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/8 "2020-05-28T18:53:14Z")
guid=“com.plexapp.agents.thetvdb://254243/0/36?lang=en” parentGuid=“com.plexapp.agents.thetvdb://254243/0?lang=en” Also they are .mkv files ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 28, 2020, 6:55pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/9 "2020-05-28T18:55:50Z")
OK. when you created your library you are only adding the `PlexMedia\TV\` to the library set up right? may just need to see the scanner and tvdb logs. ( you can download a zip file from the troubleshooting section of your server settings) ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 6:58pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/10 "2020-05-28T18:58:09Z")
Yes that is the only folder for the library. Also added season 7 back in and it got even weirder! Now there are 2 seasons, plex says 3 ![1](https://global.discourse-cdn.com/plex/original/3X/5/c/5c4abf78432d6360e6e2b90578c02eaafbb7ca5a.png) ![2](https://global.discourse-cdn.com/plex/original/3X/e/5/e51aa7b91c16a9926daf616aac4da16ec5906908.png) it seems the episode count is also off by 2 episodes. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [May 28, 2020, 6:59pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/11 "2020-05-28T18:59:10Z")
What OS is PMS running on, since could be a rights issue ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 7:01pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/12 "2020-05-28T19:01:30Z")
Its on windows server standard 2016 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 28, 2020, 7:02pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/13 "2020-05-28T19:02:32Z")
This starts to sound more like a damaged database. Plex data folder on a network share, maybe? 1. [activate debug](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/ "activate debug") logging ( **not** ‘verbose’!) 2. quit Plex Server 3. wait 1 minute 4. start Plex Server 5. wait 5 minutes 6. [fetch log files](https://support.plex.tv/hc/en-us/articles/200250417 "fetch log files") and attach them here Or inspect them yourself. Take a look at the `Plex Media Server.log` file and seek for messages about database `corrupt` or `malformed`. If you find these, you may have to repair your database. > **[Repair a Corrupt Database | Plex Support](https://support.plex.tv/articles/201100678-repair-a-corrupt-database/)** > > Though rare, it is possible for your main Plex Media Server database to become corrupted. For instance, it might happen... ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 7:03pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/14 "2020-05-28T19:03:45Z")
The files are on an Unraid NAS (smb share) so you may be on to something there. Ill take a look and get back to you. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 28, 2020, 7:05pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/15 "2020-05-28T19:05:02Z")
I specifically meant the [Plex data folder](https://support.plex.tv/hc/en-us/articles/202915258-Where-is-the-Plex-Media-Server-data-directory-located- "Plex data folder"), not the media files. ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 7:06pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/16 "2020-05-28T19:06:45Z")
I see, that folder should™ be on the server machine, not on the network share. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 28, 2020, 7:07pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/17 "2020-05-28T19:07:31Z")
Inspect the logs anyway, as described above. ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 7:12pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/18 "2020-05-28T19:12:00Z")
So I have 6 plex media server logs, should I check each of them? ![4](https://global.discourse-cdn.com/plex/original/3X/5/c/5ce45cacba1047a9b9ef5e6fe329b48f600a47f0.png) ---
**Author:** ![kamehameha](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kamehameha](https://forums.plex.tv/u/kamehameha)\ **Post date:** [May 28, 2020, 7:14pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/19 "2020-05-28T19:14:31Z")
Checked them all anyway only found the word corrupt in one of then, but it was apparently an attribute of some FFMPEG call. Nothing in relation to the db. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 28, 2020, 7:20pm UTC](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698/20 "2020-05-28T19:20:07Z")
Then I’m almost out of ideas. Try, [https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/](https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/) followed by yet another Dance. [Next page](https://forums.plex.tv/t/impractical-jokers-is-not-being-managed-properly/596698.md?page=2)