# Inconsistent connection problems with Nvidia Shield

**URL:** <https://forums.plex.tv/t/inconsistent-connection-problems-with-nvidia-shield/883152>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [July 21, 2024, 11:59am UTC](https://forums.plex.tv/t/inconsistent-connection-problems-with-nvidia-shield/883152 "2024-07-21T11:59:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![legoimgarten](https://avatars.discourse-cdn.com/v4/letter/l/bc79bd/32.png) [@legoimgarten](https://forums.plex.tv/u/legoimgarten)\
**Post date:** [July 21, 2024, 11:59am UTC](https://forums.plex.tv/t/inconsistent-connection-problems-with-nvidia-shield/883152/1 "2024-07-21T11:59:25Z")

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Server Version#: 1.40.4.8679  
Player Version#: 10.18.0.968 (958413953)

**I have the following setup:**

- My Plex server is in a Docker container on an Unraid server. The image used is plexinc/pms-docker. The server version is 1.40.4.8679. The Docker network type is Bridge, only 32400 is mapped.

- I can access the Plex server via my iOS clients (iPhone and iPad) both in my home network and via the Internet without any problems.

- Access also works via the webplay Chrome and Firefox. Directplay on the network works according to the dashboard.

**Now to my actual problem:**

- When I start Plex on my Android TV (Nvidia Shield), Plex has no internet connection there. It shows me this on startup.
- As a result, I can’t change profiles via Plex Home.
- If I then select my standard profile, my media libraries all have a yellow exclamation mark in a triangle on the left. After selecting a library, e.g. films, I get a message saying that Plex is not available and that I should press repeat.
- After pressing repeat twice, the first time does nothing, the media library is loaded and I can watch my content.

I would like the Plex app to always find my server immediately after starting it.

This is my first support enquiry. I hope you can help me.

Best regards

[Plex Media Server Logs\_2024-07-21\_13-30-54.zip](https://forums.plex.tv/uploads/short-url/uxhaOc5erXIhz6Xh4WXkJcJIUvo.zip) (1.9 MB)

[Shield.log](https://forums.plex.tv/uploads/short-url/6I0dAkDTVLHCT2dhjHho8sL1Mh.log) (4.4 MB)

 ![Bildschirmfoto 2024-07-21 um 13.43.32](https://global.discourse-cdn.com/plex/original/4X/5/a/4/5a46462245de93184a612e793dbe986e98951008.png)

 ![Bildschirmfoto 2024-07-21 um 13.43.44](https://global.discourse-cdn.com/plex/original/4X/a/0/2/a022510f62309510a5e8fef9df2162c987c6fa7d.png)

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**Author:** ![legoimgarten](https://avatars.discourse-cdn.com/v4/letter/l/bc79bd/32.png) [@legoimgarten](https://forums.plex.tv/u/legoimgarten)\
**Post date:** [July 21, 2024, 12:00pm UTC](https://forums.plex.tv/t/inconsistent-connection-problems-with-nvidia-shield/883152/2 "2024-07-21T12:00:31Z")

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The settings for custom server access URLs are as follows:  
[http://192.168.178.10:32400/,https://plex.home.xxx.de:443,https://plex.yyy.net:443,http://plex.yyy.net:80](http://192.168.178.10:32400/,https://plex.home.xxx.de:443,https://plex.yyy.net:443,http://plex.yyy.net:80)

I can not add this Links in the First Post, because the Limit of 5 Links for new Members

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<div class="post-metadata">

**Author:** ![legoimgarten](https://avatars.discourse-cdn.com/v4/letter/l/bc79bd/32.png) [@legoimgarten](https://forums.plex.tv/u/legoimgarten)\
**Post date:** [August 1, 2024, 1:15pm UTC](https://forums.plex.tv/t/inconsistent-connection-problems-with-nvidia-shield/883152/3 "2024-08-01T13:15:17Z")

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Can nobody help me?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 30, 2024, 1:15pm UTC](https://forums.plex.tv/t/inconsistent-connection-problems-with-nvidia-shield/883152/4 "2024-10-30T13:15:18Z")

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