# Inconsistent Guide data botches recordings **URL:** \ **Category:** Live TV & DVR\ **Tags:** livetv-dvr\ **Created:** [April 26, 2020, 3:41am UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889 "2020-04-26T03:41:40Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![msmcknight1](https://avatars.discourse-cdn.com/v4/letter/m/8e8cbc/32.png) [@msmcknight1](https://forums.plex.tv/u/msmcknight1)\ **Post date:** [April 26, 2020, 3:41am UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889/1 "2020-04-26T03:41:40Z")
Server Version#: 1.18.8.2527 Tuner Make/Model: HDHomeRun CONNECT Quatro (x3 - 12 tuners total) Guide/Lineup name: What is this? Using XMLTV?: How would I know this? Channel number/Name: Multiple channels & programs When I look at the guide data for a particular show, sometimes the episode numbering is a mixture of the standard sXXeYY or a date. For example: ![1](https://global.discourse-cdn.com/plex/original/3X/0/b/0b70acaf4df1f9c690ddcb72d281847f4482d4d7.jpeg) This creates a directory structure that’s jacked-up and looks like this: drwxr-xr-x. 2 plex plex 3 Apr 21 2019 Season 01 drwxr-xr-x. 2 plex plex 10 Feb 25 15:01 Season 02 drwxr-xr-x. 2 plex plex 10 Feb 27 04:01 Season 03 drwxr-xr-x. 2 plex plex 7 Jan 6 02:38 Season 04 drwxr-xr-x. 2 plex plex 9 Apr 21 2019 Season 05 drwxr-xr-x. 2 plex plex 4 Mar 17 15:01 Season 06 drwxr-xr-x. 2 plex plex 3 Jan 12 05:01 Season 2003 drwxr-xr-x. 2 plex plex 5 Apr 2 03:01 Season 2006 drwxr-xr-x. 2 plex plex 5 Apr 2 02:01 Season 2007 drwxr-xr-x. 2 plex plex 3 Apr 1 15:01 Season 2011 drwxr-xr-x. 2 plex plex 3 Apr 5 06:00 Season 2015 drwxr-xr-x. 2 plex plex 3 Jan 7 15:01 Season 2016 drwxr-xr-x. 2 plex plex 11 Apr 14 15:00 Season 2018 drwxr-xr-x. 2 plex plex 8 Mar 30 15:01 Season 2019 drwxr-xr-x. 2 plex plex 4 Mar 10 15:01 Season 2020 And season groupings that look like this: ![2](https://global.discourse-cdn.com/plex/original/3X/4/c/4cd535fac3c9b3a6a8eceeb9797c690149007ba4.jpeg) What is causing this and what is the fix? It doesn’t seem to matter if I refresh the EPG or not, and it isn’t just limited to a particular show. I see this happening on old classic TV shows as well as new prime-time major network shows. Any help would be appreciated. Thank you ---
**Author:** ![Dave\_I\_the\_Science\_Guy](https://avatars.discourse-cdn.com/v4/letter/d/ecc23a/32.png) [@Dave\_I\_the\_Science\_Guy](https://forums.plex.tv/u/Dave_I_the_Science_Guy)\ **Post date:** [April 26, 2020, 11:34pm UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889/2 "2020-04-26T23:34:01Z")
I have the same issue, it’s annoying. I’ve tried forcing a new “Refresh Guide”, deleting and re-adding the DVR, it it always comes back eventually. I installed GetChannels and compared it to Plex’s EPG. A lot of errors in Plex’s EPG didn’t exist in GetChannels’ EPG. The only issue that was in both Plex and GetChannel was “The Simpsons” reruns. ---
**Author:** ![msmcknight1](https://avatars.discourse-cdn.com/v4/letter/m/8e8cbc/32.png) [@msmcknight1](https://forums.plex.tv/u/msmcknight1)\ **Post date:** [April 27, 2020, 6:28pm UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889/3 "2020-04-27T18:28:21Z")
It is frustrating with all the EPG problems with Plex. I purchased my lifetime membership when they introduced the TV/DVR feature. The membership fee was supposed to cover their cost for EPG – basically a passthrough from the provider. Maybe they should find a better provider. Ugh! ---
**Author:** ![crlorentzen1](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@crlorentzen1](https://forums.plex.tv/u/crlorentzen1)\ **Post date:** [April 28, 2020, 1:27am UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889/4 "2020-04-28T01:27:23Z")
I know it’s not an answer that anyone will like, as I also paid for this product…but I moved away from it’s EPG source and use my own xmltv source from [zap2it.com](http://zap2it.com) Depending on your setup you may be able to install and use zap2xml.pl to pull your own EPG data and leave Plex’s provider behind. I built a Docker image for this purpose and share it here: [https://hub.docker.com/r/crlorentzen/zap2xml](https://hub.docker.com/r/crlorentzen/zap2xml) Cache of original source for zap2xml. There are also multiple other docker containers/scripts relating to this out there. [http://webcache.googleusercontent.com/search?q=cache:C8l6O7yTrnsJ:zap2xml.awardspace.info/+&cd=1&hl=en&ct=clnk&gl=us](http://webcache.googleusercontent.com/search?q=cache:C8l6O7yTrnsJ:zap2xml.awardspace.info/+&cd=1&hl=en&ct=clnk&gl=us) Sorry about suggesting more work to get more control and potentially better EPG data. Plex Documentation: [https://support.plex.tv/articles/using-an-xmltv-guide/](https://support.plex.tv/articles/using-an-xmltv-guide/) ---
**Author:** ![Jase](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jase/32/187725_2.png) [@Jase](https://forums.plex.tv/u/Jase)\ **Post date:** [June 7, 2020, 2:51pm UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889/5 "2020-06-07T14:51:29Z")
Is there a guide on how one would install and set up your docker image to work with Unraid and Plex? Since Plex dumped GraceNote our guide data is very poor. I too are having constant issues with botched recordings and missing or incorrect metadata. Thank you ---
**Author:** ![crlorentzen1](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@crlorentzen1](https://forums.plex.tv/u/crlorentzen1)\ **Post date:** [June 7, 2020, 10:07pm UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889/6 "2020-06-07T22:07:10Z")
Sorry, but I do not know anything about Unraid, except that it is a network attached storage server system. A quick web search indicates they use some xml formatted descriptor for Docker containers. It may require learning this format, with Unraid support/forums, or others. Not sure if this might help… [https://forums.unraid.net/topic/44627-support-johnodon-zap2xm](https://forums.unraid.net/topic/44627-support-johnodon-zap2xm) I am also on the lookout for new, maintained tools for xmltv guides and saw WebGrab+Plus, which may already have an unraid deploy available…but I also cannot help with that. > **[\[Support\] Linuxserver.io - WebGrab+Plus](https://forums.unraid.net/topic/68338-support-linuxserverio-webgrabplus/)** > > Application Name: WebGrab+PlusApplication Site: http://www.webgrabplus.com/Docker Hub: https://hub.docker.com/r/linuxserver/webgrabplus/Github: https://github.com/linuxserver/docker-webgrabplus/ Please post any questions/issues relating to this... I hope someone else can help, or maybe this other tool will be useable. ---
**Author:** ![Jase](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jase/32/187725_2.png) [@Jase](https://forums.plex.tv/u/Jase)\ **Post date:** [June 13, 2020, 2:02pm UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889/7 "2020-06-13T14:02:59Z")
Thank you very much for the valuable info you shared. I will take a look at the WebGrab application. Hopefully this will solve the poor Plex guide issues. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 11, 2020, 2:03pm UTC](https://forums.plex.tv/t/inconsistent-guide-data-botches-recordings/580889/8 "2020-09-11T14:03:00Z")
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