# Incorrect Metadata for a Show

**URL:** https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752
**Category:** Metadata & Adding Files
**Tags:** server-linux
**Created:** [June 21, 2025, 10:54pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752 "2025-06-21T22:54:02Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 21, 2025, 10:54pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/1 "2025-06-21T22:54:02Z")

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Server Version#: 1.41.8.9834

Show is “Underdogs” - data is correct on TheTVDB. The show information is correct in Plex, but the season 1/episode information is incorrect.

Show on TheTVDB: [Underdogs (2025) - TheTVDB.com](https://thetvdb.com/series/underdogs-449002)

Individual episode information (shows as 2020 when series is 2025):

 ![Screenshot 2025-06-21 at 5.05.59 PM](https://global.discourse-cdn.com/plex/original/4X/5/e/b/5ebf43b245222fe82992e224283df05e6d92ac39.jpeg)

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 22, 2025, 7:10am UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/2 "2025-06-22T07:10:01Z")

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Allow at least 72 hours after entering the data on TheTVDB or TheMovieDB.

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### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 7:41pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/3 "2025-06-24T19:41:55Z")

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Umm, that’s not the issue here. I didn’t edit TheTVDB, it was already correct.

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### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 7:43pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/4 "2025-06-24T19:43:03Z")

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Is there any way to “browse” Plex’s (the company) metadata so that I can see/verify that it is incorrect there?

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 24, 2025, 7:44pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/5 "2025-06-24T19:44:02Z")

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You can see the default episode ordering when you search the title on [https://watch.plex.tv](https://watch.plex.tv)

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### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 7:47pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/6 "2025-06-24T19:47:46Z")

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Metadata is correct there, why isn’t my Plex server pulling that data?

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 24, 2025, 7:50pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/7 "2025-06-24T19:50:47Z")

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Which language is selected in the library properties?  
Which episode ordering is selected in the library properties?  
Which episode ordering is selected in the properties of the show?  
Did you tick “use original title”?  
Are the files in mp4 format? And if so, do you have “prefer local metatags” enabled? (you might wanna disable that if you want Plex to use its own metadata)

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<div class="post-metadata">

### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 7:53pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/8 "2025-06-24T19:53:50Z")

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I just added the files normally. Only thing I tried doing originally was change the episode ordering to TheTVDB, but that didn’t work. I just set it back to normal, did the [plex dance](https://forums.plex.tv/t/the-plex-dance/197064), and the episodes are still coming in wrong.

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<div class="post-metadata">

### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 7:56pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/9 "2025-06-24T19:56:05Z")

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![image](https://global.discourse-cdn.com/plex/original/4X/d/1/9/d19cd77987d0bfa374e05cd633054b0a147bacc7.png)  
 ![image](https://global.discourse-cdn.com/plex/original/4X/5/d/4/5d4491a6374b5054b12035e336acf067847dd596.png)  
 ![image](https://global.discourse-cdn.com/plex/original/4X/6/b/5/6b53aa95525312f890762928b90bedd327fdb102.png)

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 24, 2025, 7:58pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/10 "2025-06-24T19:58:43Z")

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Make sure that only the folder `/plex3/ADLT/shows` has been added to the library.  
Add at least the release year of S01E01 to the folder name. – i.e. `Underdogs (2025)`  
It’s in the file naming guidelines, but you don’t have it there.  
[https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)

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<div class="post-metadata">

### Author: ![SwiftPanda16](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/swiftpanda16/32/81839_2.png) [@SwiftPanda16](https://forums.plex.tv/u/SwiftPanda16)
#### Post date: [June 24, 2025, 8:03pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/11 "2025-06-24T20:03:19Z")

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@OttoKerner

The two TVDB IDs are merged in Plex’s database. The metadata team needs to go in a separate them.

```auto
Plex GUID: plex://show/63c3054810fb8337ebe84a61

<Guid id="imdb://tt26229000"/>
<Guid id="tmdb://218257"/>
<Guid id="tvdb://387114"/>
<Guid id="tvdb://449002"/>

```

@Dhalgren

If you want to work around it temporarily, you can switch your show to The Movie Database episode order.

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<div class="post-metadata">

### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 8:04pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/12 "2025-06-24T20:04:31Z")

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Thank You! kinda ridiculous that it takes a user to fix this instead of the support team at Plex. Can you please share your troubleshooting process with me so that I can do this myself next time?

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<div class="post-metadata">

### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 8:05pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/13 "2025-06-24T20:05:25Z")

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I tried that. Plex doesn’t use TheTVDB metadata even when I select it.

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<div class="post-metadata">

### Author: ![SwiftPanda16](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/swiftpanda16/32/81839_2.png) [@SwiftPanda16](https://forums.plex.tv/u/SwiftPanda16)
#### Post date: [June 24, 2025, 8:05pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/14 "2025-06-24T20:05:55Z")

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??

I said The Movie Database, not TheTVDB.

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<div class="post-metadata">

### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 8:07pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/15 "2025-06-24T20:07:41Z")

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Oh! Thanks for the clarification. Need to have another cup of coffee…

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 24, 2025, 8:09pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/16 "2025-06-24T20:09:23Z")

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Still, add in the release year, anyway. There are many shows and movies by that title. You can’t expect to get a correct match if you don’t provide at least the year.

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<div class="post-metadata">

### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 8:10pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/17 "2025-06-24T20:10:07Z")

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Understood. No change at this point even adding the year.

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 24, 2025, 8:13pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/18 "2025-06-24T20:13:50Z")

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I have filed a request to remove the double TVDB ID.

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<div class="post-metadata">

### Author: ![Dhalgren](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@Dhalgren](https://forums.plex.tv/u/Dhalgren)
#### Post date: [June 24, 2025, 8:22pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/20 "2025-06-24T20:22:02Z")

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How did you get that view with the GUID for the show and the corresponding imdb/tvdb/etc?

Also, thanks for the suggestion regarding TMDB, that fixed the issue for now. Didn’t think to try a Movie database for a Show.

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<div class="post-metadata">

### Author: ![SwiftPanda16](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/swiftpanda16/32/81839_2.png) [@SwiftPanda16](https://forums.plex.tv/u/SwiftPanda16)
#### Post date: [June 24, 2025, 8:30pm UTC](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752/21 "2025-06-24T20:30:05Z")

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View the XML data for the show on your server.

[https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/#toc-1](https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/#toc-1)

But the link is only there for episodes, then you need to switch the `ratingKey` number in the address bar from the episode to the show.

[Next page](https://forums.plex.tv/t/incorrect-metadata-for-a-show/923752.md?page=2)
