# Incorrect subtitle rendering **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux, server-docker\ **Created:** [April 15, 2023, 10:26pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042 "2023-04-15T22:26:35Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 24, 2023, 8:47am UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/22 "2023-04-24T08:47:57Z")
Please would y’all note down your Plex server platform/operating system? ---
**Author:** ![annonimus84](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@annonimus84](https://forums.plex.tv/u/annonimus84)\ **Post date:** [April 24, 2023, 9:06am UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/23 "2023-04-24T09:06:40Z")
Platform: Synology DS220+ Plex version: 1.32.0.6973 ---
**Author:** ![fearherbs1](https://avatars.discourse-cdn.com/v4/letter/f/ccd318/32.png) [@fearherbs1](https://forums.plex.tv/u/fearherbs1)\ **Post date:** [April 24, 2023, 11:47am UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/24 "2023-04-24T11:47:49Z")
Server 1: Platform: OS: Unraid / Docker Image: binhex/arch-plexpass Version: 1.32.0.6950 Server 2: Platform: Ubuntu Server 22.04.2 LTS Version: 1.32.0.6950 ---
**Author:** ![Protocol\_7](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/protocol_7/32/82931_2.png) [@Protocol\_7](https://forums.plex.tv/u/Protocol_7)\ **Post date:** [April 24, 2023, 1:07pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/25 "2023-04-24T13:07:29Z")
Same issue here. Server Version#: 1.32.1.6983 Linux, Ubuntu 20.04.6 LTS Reverting to 1.31.3.6868 solves the issue for me too. I think it’s an issue with the Plex Transcoder, because the contents of the font, fonts.config, and command are the same between versions when a stream is started: ```auto [1]inlineass=font_scale=1.000000:font_path=/usr/lib/plexmediaserver/Resources/Fonts/NotoSans-Medium.otf:fontconfig_file=/usr/lib/plexmediaserver/Resources/fonts.conf:language=en[2] ``` ---
**Author:** ![zwimer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zwimer/32/342413_2.png) [@zwimer](https://forums.plex.tv/u/zwimer)\ **Post date:** [April 24, 2023, 10:36pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/26 "2023-04-24T22:36:36Z")
Before downgrading, I was using the latest [Docker](https://hub.docker.com/r/linuxserver/plex) docker image on Linux. The tag says it is: `version-1.32.0.6973-a787c5a8e` ---
**Author:** ![mrph0x](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@mrph0x](https://forums.plex.tv/u/mrph0x)\ **Post date:** [April 25, 2023, 6:41pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/27 "2023-04-25T18:41:51Z")
I have the same issues with version 1.32.0.6950 installed on Debian 11 via apt: deb [https://downloads.plex.tv/repo/deb](https://downloads.plex.tv/repo/deb) public main Turning off subtitle burn-in seems to solve the issue (it was set to auto, after changing to never the subtitles were readable again), so it is likely related to transcoding issue. ---
**Author:** ![Kwakx11](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kwakx11/32/205236_2.png) [@Kwakx11](https://forums.plex.tv/u/Kwakx11)\ **Post date:** [April 25, 2023, 7:45pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/28 "2023-04-25T19:45:17Z")
Now on 1.32.1.6999 in my LG TV app, burn in “never” option no longer works… ---
**Author:** ![Oz0n3](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/oz0n3/32/15727_2.png) [@Oz0n3](https://forums.plex.tv/u/Oz0n3)\ **Post date:** [April 26, 2023, 10:10pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/29 "2023-04-26T22:10:14Z")
Same issue here. Bare metal install of Ubuntu 20.04.6 LTS Server Version#: 1.32.1.6983 Server Version#: 1.32.1.6999 Reverting to 1.31.3.6868 solved the issue for me too. ---
**Author:** ![jonathan6359](https://avatars.discourse-cdn.com/v4/letter/j/94ad74/32.png) [@jonathan6359](https://forums.plex.tv/u/jonathan6359)\ **Post date:** [April 29, 2023, 10:18pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/30 "2023-04-29T22:18:27Z")
Hello, Same issue here, Server Version#: 1.32.1.6999 Linux, Ubuntu 22.04.2 LTS Reverting to 1.31.3.6868 also fixed this for me. ---
**Author:** ![dvdmuckle](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dvdmuckle/32/159412_2.png) [@dvdmuckle](https://forums.plex.tv/u/dvdmuckle)\ **Post date:** [April 30, 2023, 5:44am UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/31 "2023-04-30T05:44:29Z")
Same issue as well. The burn in setting to “for image formats only” fix did fix things, but results in a rather bland font. Server Version 1.32.0.6973 OS: Ubuntu Linux 22.04 ---
**Author:** ![JoshuaBridges](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@JoshuaBridges](https://forums.plex.tv/u/JoshuaBridges)\ **Post date:** [April 30, 2023, 9:33pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/32 "2023-04-30T21:33:58Z")
Have the same issue - Checked a blu ray with both included and subtitles from another source. The issue is only with subs from another source. The Blu ray subs are displayed correctly ---
**Author:** ![msalem91](https://avatars.discourse-cdn.com/v4/letter/m/6bbea6/32.png) [@msalem91](https://forums.plex.tv/u/msalem91)\ **Post date:** [May 1, 2023, 7:25pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/34 "2023-05-01T19:25:34Z")
Same issue, I also tried installing fonts via `sudo apt install ttf-mscorefonts-installer` and that didn’t seem to help at all. Ubuntu server 22.04, latest plex media server. ---
**Author:** ![zwimer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zwimer/32/342413_2.png) [@zwimer](https://forums.plex.tv/u/zwimer)\ **Post date:** [May 4, 2023, 5:36pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/35 "2023-05-04T17:36:12Z")
Has this bug been properly identified on your end yet / is there a timeline for when this bug might be fixed? ---
**Author:** ![robsal](https://avatars.discourse-cdn.com/v4/letter/r/2acd7d/32.png) [@robsal](https://forums.plex.tv/u/robsal)\ **Post date:** [May 6, 2023, 12:19pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/36 "2023-05-06T12:19:07Z")
Great issue here with PGS subtitles. When the stream start the subtitles does not appera and the system become unresponsive, I cannot pause, stop, try to change subtitles, I can only turn the TV off. No transcoding happening: ![image](https://global.discourse-cdn.com/plex/original/4X/7/d/8/7d82f0ba5d9c3e2c6eb159b2912183aebff0cec8.png) ![image](https://global.discourse-cdn.com/plex/original/4X/f/9/e/f9ec343504499f03adafd6a83bf074957f07c22b.png) Plex version: 1.32.0.6973 OS: Ubuntu linux 20.04 WebOS: 06.10.30 Plex client: 5.59.3 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 6, 2023, 6:02pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/37 "2023-05-06T18:02:18Z")
Completely different issue. Please open a separate forum thread. ---
**Author:** ![dublea](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dublea/32/279136_2.png) [@dublea](https://forums.plex.tv/u/dublea)\ **Post date:** [May 7, 2023, 3:52pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/38 "2023-05-07T15:52:46Z")
I set mine to “Only Image Formats” and that seems to have solved it for me. Subs don’t look _as clean_ but they def more readable. ---
**Author:** ![robsal](https://avatars.discourse-cdn.com/v4/letter/r/2acd7d/32.png) [@robsal](https://forums.plex.tv/u/robsal)\ **Post date:** [May 7, 2023, 5:51pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/39 "2023-05-07T17:51:01Z")
Done, thanks ([PGS subs on LG Smart TV break the app](https://forums.plex.tv/t/pgs-subs-on-lg-smart-tv-break-the-app/840330)) ---
**Author:** ![demichej](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@demichej](https://forums.plex.tv/u/demichej)\ **Post date:** [May 7, 2023, 7:30pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/40 "2023-05-07T19:30:17Z")
Also seeing this on Roku and web. The workaround to setting subtitles to use image only does not work for me either, either ASS or SRT. Coming from kodi, plex has unfortunately disappointed quite a bit with subtitles and configuration of them as well. Plex Version 1.32.0.6973 OS: Linux mint 21 Roku plex 7.1 Would love for this to get fixed. Thanks. ---
**Author:** ![mselick](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mselick/32/303458_2.png) [@mselick](https://forums.plex.tv/u/mselick)\ **Post date:** [May 9, 2023, 6:29pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/41 "2023-05-09T18:29:34Z")
I tried today with the new plex server docker image that came out today. It didn’t resolve the issue. **Docker hub image** : plexinc/pms-docker **Plex version** : 1.32.1.6999 **OS** : Ubuntu 22.04.2 LTS **Plex client** : Roku ---
**Author:** ![ner983](https://avatars.discourse-cdn.com/v4/letter/n/9e8a1a/32.png) [@ner983](https://forums.plex.tv/u/ner983)\ **Post date:** [May 10, 2023, 12:40pm UTC](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042/42 "2023-05-10T12:40:25Z")
Same problem here [Previous page](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042.md?page=1) [Next page](https://forums.plex.tv/t/incorrect-subtitle-rendering/838042.md?page=3)