# Incorrect TV show poster persisting

**URL:** <https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [November 13, 2019, 7:44pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983 "2019-11-13T19:44:34Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![egrant50](https://avatars.discourse-cdn.com/v4/letter/e/67e7ee/32.png) [@egrant50](https://forums.plex.tv/u/egrant50)\
**Post date:** [November 13, 2019, 7:44pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/1 "2019-11-13T19:44:34Z")

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Server Version#:1.18.1.2019

I have just added my first TV series (Blackadder Goes Forth) following the Plex naming convention and this shows the files in my TV programmes library.

However the poster that appears from the TVDB is that from a previous series (Series Two I think). I have used the Fix Match option in Plex and selected ‘Blackadder Goes Forth’ from the list.

Updating appears to be happening but unfortunately the same poster is shown.

My file structure is:  
Media/TV/Blackadder Goes Forth/Season 04  
with episodes as eg  
Blackadder Goes Forth - 4x06 - Goodbyeee.mp4

I am clearly missing something here but cannot seem to be able to get the Plex match to deliver the correct poster. I could add a jpg of my own but would rather like to understand what is happening with the auto-tagging in Plex.

If someone could please point me ion the right direction that would be much appreciated.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [November 13, 2019, 9:02pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/2 "2019-11-13T21:02:29Z")

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Do you mean it is grabbing the season/series 3 poster or the poster for the show as whole?

Though the name of the series/season is Black Adder Goes Forth. The name of the show as a whole is just Black Adder. [https://www.thetvdb.com/series/blackadder/seasons/4](https://www.thetvdb.com/series/blackadder/seasons/4) So so it should be

Media/TV/Blackadder/Season 04/Blackadder - S04E06 - Goodbyeee.mp4

they do seem to have an incomplete show for “…Goes Forth” but does not seem to be any images for the show [https://www.thetvdb.com/series/blackadder-goes-forth](https://www.thetvdb.com/series/blackadder-goes-forth) it might be grabbing the generic show poster for the other because of that.

the other thing it could be because it is an MP4 it is using an embedded poster. ( if that is the case then lower Local Media Assets in priority for the TVDB main agent in agent settings)

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**Author:** ![MadAlex](https://avatars.discourse-cdn.com/v4/letter/m/51bf81/32.png) [@MadAlex](https://forums.plex.tv/u/MadAlex)\
**Post date:** [November 13, 2019, 9:16pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/3 "2019-11-13T21:16:59Z")

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What I found helpful with persistent problems around matching to follow the tips at the end of [https://support.plex.tv/articles/201018497-fix-match-match/](https://support.plex.tv/articles/201018497-fix-match-match/) i.e. use the id from [thetvdb.com](http://thetvdb.com) (or [imdb.com](http://imdb.com) for movies) in the search.

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**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\
**Post date:** [November 13, 2019, 9:27pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/4 "2019-11-13T21:27:17Z")

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It isn’t season 4. It is season 1. So try  
Media/TV/Blackadder Goes Forth/Season 01  
Blackadder Goes Forth - S01E06 - Goodbyeee.mp4

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [November 13, 2019, 9:35pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/5 "2019-11-13T21:35:01Z")

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it is season 4. the “forth” is a joke about Royal names like “King Henry IV” with the season number Plex however does not use season names

[https://www.thetvdb.com/series/blackadder/seasons/4](https://www.thetvdb.com/series/blackadder/seasons/4)

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<div class="post-metadata">

**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\
**Post date:** [November 13, 2019, 9:37pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/6 "2019-11-13T21:37:17Z")

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According to [thetvdb.com](http://thetvdb.com), it is season 1 of Blackadder Goes Forth. Doesn’t really matter if that is a joke. The database PLEX is using to get it’s information thinks it is a new show. Assuming the title really is Goodbyeee

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [November 13, 2019, 9:38pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/7 "2019-11-13T21:38:04Z")

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look at the link i provided. look at the poster for it.

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<div class="post-metadata">

**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\
**Post date:** [November 13, 2019, 9:38pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/8 "2019-11-13T21:38:42Z")

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What’s this?  
[https://www.thetvdb.com/series/blackadder-goes-forth/episodes/7312887](https://www.thetvdb.com/series/blackadder-goes-forth/episodes/7312887)

If it is Blackadder season 4, don’t put it in a directory called Blackadder Goes Forth.

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [November 13, 2019, 9:41pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/9 "2019-11-13T21:41:49Z")

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a mistake. TVDB has lots of them.

do you see any images there? TVDB is a public catalogue where any person can make a show in their database. ones that are actually correct get locked and only editable by moderators such as [https://www.thetvdb.com/series/blackadder](https://www.thetvdb.com/series/blackadder)

Ones that random people on the internet make and usually fail to provide full or correct info for are not locked such as the link you are giving

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<div class="post-metadata">

**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\
**Post date:** [November 13, 2019, 9:43pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/10 "2019-11-13T21:43:24Z")

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Then don’t put the show in a directory named Blackadder Goes Forth. If Thetvdb shows it as season 4 of blackadder, call it that.

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**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [November 13, 2019, 9:44pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/11 "2019-11-13T21:44:29Z")

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eh, plex doesn’t ‘put’ the show in any directories.

you either put it there with that name, or some other program put it there with that name.

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<div class="post-metadata">

**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\
**Post date:** [November 13, 2019, 9:46pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/12 "2019-11-13T21:46:57Z")

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The OP shows his media file path. HE put it in a folder with the wrong tv series name and is upset is pulled no graphics from a database that has no images for that wrong series entry.

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<div class="post-metadata">

**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [November 13, 2019, 9:47pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/13 "2019-11-13T21:47:39Z")

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oh, yeah. exactly 🙂

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<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [November 13, 2019, 9:49pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/14 "2019-11-13T21:49:29Z")

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> [@tramp78](#):
>
> What’s this?  
> [https://www.thetvdb.com/series/blackadder-goes-forth/episodes/7312887](https://www.thetvdb.com/series/blackadder-goes-forth/episodes/7312887)

Yea, that’s bogus - it’ll match, but it’s a road going nowhere.

Now so much has gone on, I would [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) the whole show - using proper naming and structuring to match ‘the real’ Blackadder. May have to Fix Match anyway - with ‘wrong Blackadder’ gumming up the gears at TVDB.

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<div class="post-metadata">

**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\
**Post date:** [November 13, 2019, 9:52pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/15 "2019-11-13T21:52:29Z")

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true, but if it really is a blackadder episode, it needs to be labeled as such. PLEX doesn’t know jokes. Although it sometimes acts like one. Like when it matched a jazz group’s name to a Norwegian metal band.

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<div class="post-metadata">

**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [November 13, 2019, 9:54pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/16 "2019-11-13T21:54:38Z")

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1. [https://www.thetvdb.com/series/blackadder/seasons/4](https://www.thetvdb.com/series/blackadder/seasons/4)  
versus
2. [https://www.thetvdb.com/series/blackadder-goes-forth/seasons/1](https://www.thetvdb.com/series/blackadder-goes-forth/seasons/1)

you can see that 1) has all the posters and stuff, while 2) does not.

Either format should work in plex, if it is named properly, however only 1) will get posters.

at least until tvdb mods delete #2

what tvdb really needs is REDIRECTS, like wikipedia does for similar/alternative spelling of various topics.

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<div class="post-metadata">

**Author:** ![egrant50](https://avatars.discourse-cdn.com/v4/letter/e/67e7ee/32.png) [@egrant50](https://forums.plex.tv/u/egrant50)\
**Post date:** [November 13, 2019, 10:10pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/17 "2019-11-13T22:10:03Z")

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BigWheel you are right about this being a mistake. I had explored the so called ‘Season 1’ option. You have been really helpful in clarifying that this is a public catalogue with sometimes incorrect information. Consequently newcomers like myself can get a bit lost in trying to solve a problem that really is not solvable.  
In replying to tramp78 the series shown in TVDB 367808 is Blackadder Goes Forth so on that basis it is in the correct folder. Of course now that I am aware of the limitations of this data base I will not waste time on futile searches but simply copy in a jpg for missing posters.  
TecknoJunky you have just provided more clarity so overall this has been really enlightening and I thank you all for this insight.

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<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [November 13, 2019, 10:15pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/18 "2019-11-13T22:15:45Z")

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Do yourself a favor:

[https://www.filebot.net/](https://www.filebot.net/)

your sanity is well worth the pittance required for it’s purchase and your Plex Career will be a LOT brighter.

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<div class="post-metadata">

**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [November 13, 2019, 10:15pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/19 "2019-11-13T22:15:52Z")

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You still don’t get it, black adder goes forth is _NOT_ correct.

Rename your files to

- /media/tv/Blackadder (1983)/Season 04/Blackadder (1983) - s04e01 - Plan A Captain Cook.mkv

and you will have it correct, AND you will get the posters/art.

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<div class="post-metadata">

**Author:** ![egrant50](https://avatars.discourse-cdn.com/v4/letter/e/67e7ee/32.png) [@egrant50](https://forums.plex.tv/u/egrant50)\
**Post date:** [November 13, 2019, 10:33pm UTC](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983/20 "2019-11-13T22:33:38Z")

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Yep I have that and the files were tagged using it. The source offered was, wait for it, ‘Blackadder Goes Forth’.

[Next page](https://forums.plex.tv/t/incorrect-tv-show-poster-persisting/489983.md?page=2)
