# Incorrectly naming TV shows

**URL:** <https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783>\
**Category:** Metadata & Adding Files\
**Tags:** server-linux\
**Created:** [December 16, 2021, 9:18pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783 "2021-12-16T21:18:25Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![di-Furia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/di-furia/32/301194_2.png) [@di-Furia](https://forums.plex.tv/u/di-Furia)\
**Post date:** [December 16, 2021, 9:18pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/1 "2021-12-16T21:18:25Z")

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Recently whenever I add a new TV show it initially marks it correctly. Then always names it “Family Guy Season”. This has only recently started being an issue.

Any idea where / why it’s defaulting to “Family Guy Season” for Every new show recently?

It’s defaulting to family guy while scanning for Hawkeye

 ![image](https://global.discourse-cdn.com/plex/original/4X/7/7/7/777f45d6e4ffdd64b6e682ab8b8bf2ecc512ef4c.jpeg)

The search criteria on the fix match screen.

 ![image](https://global.discourse-cdn.com/plex/original/4X/a/6/5/a651b533a02dfd9bf165887cb1ba2fa22aed6963.png)

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<div class="post-metadata">

**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [December 16, 2021, 9:22pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/2 "2021-12-16T21:22:48Z")

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Sadly no idea, but did notice `Hawkeye [2021]` as the folder name

You have the year in square brackets, meaning it get’s ignored by Plex.  
Put it in real brackets, like: `Hawkeye (2021) {tmdb-88329}`

Also note, that I added the [tmdb id](https://www.themoviedb.org/tv/88329-hawkeye) to it in curly brackets, so the new agents better can identify it

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [December 16, 2021, 9:36pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/3 "2021-12-16T21:36:12Z")

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> [@di-Furia](#):
>
> why it’s defaulting to “Family Guy Season” for Every new show recently

what are your library folders set to?

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<div class="post-metadata">

**Author:** ![di-Furia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/di-furia/32/301194_2.png) [@di-Furia](https://forums.plex.tv/u/di-Furia)\
**Post date:** [December 16, 2021, 9:43pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/4 "2021-12-16T21:43:56Z")

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For TV they are set to the following:

 ![image](https://global.discourse-cdn.com/plex/original/4X/c/a/6/ca6de92ae947453926d22ad9bccd05f49238f4d6.png)

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<div class="post-metadata">

**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [December 16, 2021, 9:55pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/5 "2021-12-16T21:55:22Z")

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Have you checked for MP4 tags in the media?

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<div class="post-metadata">

**Author:** ![di-Furia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/di-furia/32/301194_2.png) [@di-Furia](https://forums.plex.tv/u/di-Furia)\
**Post date:** [December 16, 2021, 10:03pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/6 "2021-12-16T22:03:20Z")

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Couldn’t see any  
 ![image](https://global.discourse-cdn.com/plex/original/4X/d/c/d/dcd533bca7d9bac657d0e9b168677cbcd9a7931c.png)  
 ![image](https://global.discourse-cdn.com/plex/original/4X/3/7/e/37eb84af87b9f6a22f42aa08734138f4ba418920.png)  
 ![image](https://global.discourse-cdn.com/plex/original/4X/3/a/8/3a84d30c130e4c8f6d25488b4226ca38947fe866.png)

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<div class="post-metadata">

**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [December 16, 2021, 10:10pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/7 "2021-12-16T22:10:14Z")

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Then do the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) on the show, and after that, upload a zip with the [PMS logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

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<div class="post-metadata">

**Author:** ![di-Furia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/di-furia/32/301194_2.png) [@di-Furia](https://forums.plex.tv/u/di-Furia)\
**Post date:** [December 16, 2021, 11:41pm UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/8 "2021-12-16T23:41:13Z")

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Hopefully it’s all there

[Plex Media Server Logs\_2021-12-16\_23-39-07.zip](https://forums.plex.tv/uploads/short-url/pPvyS9FH4GtEKz9GQkIdAvWfF4F.zip) (5.2 MB)

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 17, 2021, 12:20am UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/9 "2021-12-17T00:20:17Z")

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Can you review your server’s DNS configuration?  
Apparently it’s failing to resolve plex.tv – this usually happens with a bad DNS server; can you try using e.g. one of Google’s or CloudFlare’s DNS servers?

Beyond that your logs simply seem to confirm what you’ve been reporting. It actually seems to recognize/match the show but insists its display title to be `Family Guy Season`. Not sure if that piece of data is from a stale cache?!

```nohighlight
Dec 16, 2021 21:07:32.565 [0xaf3dbd48] DEBUG - Matching 'Hawkeye' (ID 78264) with agent tv.plex.agents.series
Dec 16, 2021 21:07:32.704 [0xaf3dbd48] DEBUG - [MetadataAgent/tv.plex.agents.series] Found 1 provider matches for 'Hawkeye'.
Dec 16, 2021 21:07:32.761 [0xaf3dbd48] DEBUG - Updating metadata item (save) (Hawkeye) with ID 78264
Dec 16, 2021 21:07:32.981 [0xb01e5d48] DEBUG - HTTP requesting GET https://me.plexapp.com/services/match?guid=plex%3A%2F%2Fshow%2F615338c0fcc4b38ef198848d&type=2&officialTitle=Family%20Guy%20Season&officialYear=2021&=&episode=5&episodic=1&season=1&show=Hawkeye&duration=2574976&episodic=1&filename=%2Fmedia%2Fpi%2FMovieDrive%2FTV%2FHawkeye%20%5B2021%5D%2FSeason%201%20%5B2021%5D%20%282160p%29%2FS01E05%20-%20Ronin%2Emkv&openSubtitlesHash=4e6954dd0c7b23d6&plexHash=884b8f842d6e8c1ba3abc7685ee0ac4ab6254dd2&timestamp=1639688852&signature=c945f8b72ec1237891df8b0e3cae77b2caff90c5
Dec 16, 2021 21:07:33.464 [0xb01e5d48] DEBUG - HTTP/2.0 (0.5s) 200 response from GET https://me.plexapp.com/services/match?guid=plex%3A%2F%2Fshow%2F615338c0fcc4b38ef198848d&type=2&officialTitle=Family%20Guy%20Season&officialYear=2021&=&episode=5&episodic=1&season=1&show=Hawkeye&duration=2574976&episodic=1&filename=%2Fmedia%2Fpi%2FMovieDrive%2FTV%2FHawkeye%20%5B2021%5D%2FSeason%201%20%5B2021%5D%20%282160p%29%2FS01E05%20-%20Ronin%2Emkv&openSubtitlesHash=4e6954dd0c7b23d6&plexHash=884b8f842d6e8c1ba3abc7685ee0ac4ab6254dd2&timestamp=1639688852&signature=c945f8b72ec1237891df8b0e3cae77b2caff90c5

```

The logs also show a few debug messages that other shows have unmatched leafs (e.g. seasons/episodes) and Plex attempting to fix this.

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<div class="post-metadata">

**Author:** ![Volts](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@Volts](https://forums.plex.tv/u/Volts)\
**Post date:** [December 17, 2021, 1:24am UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/10 "2021-12-17T01:24:26Z")

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> [@dane22](#):
>
> Sadly no idea, but did notice `Hawkeye [2021]` as the folder name

I also notice the Season folders have extra stuff in their names. I _wonder_ …

`Season 1 [2021] (2160p)` should just be `Season 01`.

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<div class="post-metadata">

**Author:** ![di-Furia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/di-furia/32/301194_2.png) [@di-Furia](https://forums.plex.tv/u/di-Furia)\
**Post date:** [December 17, 2021, 9:41am UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/11 "2021-12-17T09:41:49Z")

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So for clearing the cache I’ve just tried moving all of the tv.plex.agents.\* out of the following directory but that wasn’t successful.

> /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in\ Support/Caches/

![image](https://global.discourse-cdn.com/plex/original/4X/2/f/c/2fc9faac41f4487dfc66ee53cbc6e0353485ee8f.png)

Is that the correct way I should be clearing the cache?

I’ve changed the DNS using the following method [Raspberry Pi DNS Settings: How to Change the DNS - Pi My Life Up](https://pimylifeup.com/raspberry-pi-dns-settings/) to cloudflares 1.1.1.1 but also no luck.

Newest logs:  
[Plex Media Server Logs\_2021-12-17\_09-31-42.zip](https://forums.plex.tv/uploads/short-url/2BZUgdLmwpGCbBfNP7gzcHyNPjs.zip) (4.6 MB)

Just as a side note. Movies seem to be working fine.

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<div class="post-metadata">

**Author:** ![di-Furia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/di-furia/32/301194_2.png) [@di-Furia](https://forums.plex.tv/u/di-Furia)\
**Post date:** [December 17, 2021, 9:52am UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/12 "2021-12-17T09:52:25Z")

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This seems to have solved it, at least after doing [The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064). Strange it wasn’t an issue until recently. I’ll look at getting my library to updated to conform with the plex naming standard.

> **[Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)**
>
> The scanners and metadata agents used by Plex will work best when your major types of content are separated from...

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 17, 2022, 9:52am UTC](https://forums.plex.tv/t/incorrectly-naming-tv-shows/764783/13 "2022-03-17T09:52:56Z")

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