# Indirect remote access from only my windows PC
**URL:** https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318
**Category:** Remote Access
**Tags:** server-windows
**Created:** [February 2, 2022, 6:36pm UTC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318 "2022-02-02T18:36:57Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@mubdea](https://forums.plex.tv/u/mubdea)
#### Post date: [February 2, 2022, 6:36pm UTC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318/1 "2022-02-02T18:36:57Z")
hello,
I have a plex server in my first house and remote access is enabled and green, I can stream files from my android phone with maximum quality everywhere, however when I try to stream from my pc in the second house I only get indirect with maximum of 2M at same time when I try from my mobile which is connected to same WIFI network as my pc I got direct stream with full quality.
I cannot find out why only my PC cannot get a direct stream even though the PC and mobile both are using the same WIFI
my plex setting is maximum quality in both PC and mobile
and I tried both browser and plex player
any idea how to solve this ?
Server Version#: 4.69.1
Player Version#: Version 1.40.1.2823-6f60f3a7
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [February 2, 2022, 6:55pm UTC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318/2 "2022-02-02T18:55:27Z")
- VPN software installed (active or not)?
- plex-related entries in the `hosts` file?
- other “security” software installed, like internet filters etc.?
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### Author:  [@mubdea](https://forums.plex.tv/u/mubdea)
#### Post date: [February 2, 2022, 7:03pm UTC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318/3 "2022-02-02T19:03:28Z")
- VPN software installed (active or not)?
I have VPN installed in my PC and I tried both active and not active
- plex-related entries in the `hosts` file?
I have no idea what is hosts file and I did not change any files
- other “security” software installed, like internet filters etc.?
No, also tried to stop the windows firewall but still same
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [February 2, 2022, 7:06pm UTC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318/4 "2022-02-02T19:06:18Z")
> [@mubdea](#):
>
> I have VPN installed in my PC and I tried both active and not active
Try uninstalling it.
> [@mubdea](#):
>
> I have no idea what is hosts file and I did not change any files
> **[hosts (file)](https://en.wikipedia.org/wiki/Hosts_(file))**
>
> The computer file hosts is an operating system file that maps hostnames to IP addresses. It is a plain text file. Originally a file named HOSTS.TXT was manually maintained and made available via file sharing by Stanford Research Institute for the ARPANET membership, containing the hostnames and address of hosts as contributed for inclusion by member organizations. The Domain Name System, first described in 1983 and implemented in 1984, automated the publication process and provided instantaneo Th...
[https://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/](https://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/)
> [@mubdea](#):
>
> No, also tried to stop the windows firewall but still same
Sorry, don’t disable the Windows firewall.
I was only referring to 3rd-party software.
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### Author:  [@mubdea](https://forums.plex.tv/u/mubdea)
#### Post date: [February 2, 2022, 7:20pm UTC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318/5 "2022-02-02T19:20:28Z")
thank you very much
now it is solved, seems VPN application was interfering somehow
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [May 3, 2022, 7:21pm UTC](https://forums.plex.tv/t/indirect-remote-access-from-only-my-windows-pc/774318/6 "2022-05-03T19:21:17Z")
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