# Initial server setup wizard is not starting up **URL:** \ **Category:** Plex Media Server\ **Tags:** server-docker\ **Created:** [March 15, 2022, 5:53am UTC](https://forums.plex.tv/t/initial-server-setup-wizard-is-not-starting-up/780684 "2022-03-15T05:53:19Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![hiro5id](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hiro5id/32/271915_2.png) [@hiro5id](https://forums.plex.tv/u/hiro5id)\ **Post date:** [March 15, 2022, 5:53am UTC](https://forums.plex.tv/t/initial-server-setup-wizard-is-not-starting-up/780684/1 "2022-03-15T05:53:19Z")
Server Version#: 4.69.1 I am running plex via docker from [Docker](https://hub.docker.com/r/linuxserver/plex) I am able to start the server and according to the logs even claim the server via claim code. I see this in the log: > Server claimed successfully, navigate to [http://serverip:32400/web](http://serverip:32400/web) to complete plex setup. But when I navigate to [http://localhost:32400/web](http://localhost:32400/web) it just takes me thorugh the login, which succeeds, but the server setup wizard is skipped, and when I click media all I see is “Add your media to Plex” and button “Get Plex Media Server” I have even tried using local IP address “[http://172.5.1.127:32400/web](http://172.5.1.127:32400/web)” and the same result. I have read numerous on-line forums for people having the same problem but nothing works for me. I have tried re-setting the docker container as well to run from scratch, and again same result. What am I doing wrong?? This shouldn’t be this hard ☹ ---
**Author:** ![hiro5id](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hiro5id/32/271915_2.png) [@hiro5id](https://forums.plex.tv/u/hiro5id)\ **Post date:** [March 15, 2022, 6:28am UTC](https://forums.plex.tv/t/initial-server-setup-wizard-is-not-starting-up/780684/2 "2022-03-15T06:28:26Z")
UPDATE: Ok after trying and retrying over and over for over 2 hours I somehow got it to work… I don’t know if it is just a co-incidence, but when I used the address [http://127.0.0.1/web](http://127.0.0.1/web) that seemed to have triggered the server setup. I don’t know why I was struggling so much before, I haven’t done anything different. It seems weird to me that localhost wouldn’t have worked but 127.0.0.1 did work. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 15, 2022, 6:51am UTC](https://forums.plex.tv/t/initial-server-setup-wizard-is-not-starting-up/780684/3 "2022-03-15T06:51:04Z")
> [@hiro5id](#): > > have even tried using local IP address “[http://172.5.1.127:32400/web”](http://172.5.1.127:32400/web%E2%80%9D) and the same result. The server setup wizard only starts if the server is accessed from within the local network. But since the above address is not within a “private” IP range, there is no local network. `localhost` is not an IP, but a hostname. I assume, you’d need a fitting entry in the `hosts` file for it to work. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 13, 2022, 6:51am UTC](https://forums.plex.tv/t/initial-server-setup-wizard-is-not-starting-up/780684/4 "2022-06-13T06:51:33Z")
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