# Install going sideways **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [November 30, 2025, 4:46pm UTC](https://forums.plex.tv/t/install-going-sideways/934030 "2025-11-30T16:46:49Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![kcleary](https://avatars.discourse-cdn.com/v4/letter/k/8baadc/32.png) [@kcleary](https://forums.plex.tv/u/kcleary)\ **Post date:** [November 30, 2025, 4:46pm UTC](https://forums.plex.tv/t/install-going-sideways/934030/1 "2025-11-30T16:46:49Z")
Server Version#: Player Version#: \Installed on Linux mint, all was fine except no Posters. played with that for days and no joy. Decided to uninstall, and try again this time with flat pack, mistake. Deleted that with the GUI and decided to try following the plex instillation route again and what a mess. If anyone knows how to fix this please let me know, very new to Linux. Plex was formally on the Win 10 computer, very easy install and everything just worked. Linux, not so much. Thanks ahead of time for any help. sudo] password for kay: Hit:1 [Index of /ubuntu](http://security.ubuntu.com/ubuntu) noble-security InRelease Hit:2 [https://downloads.plex.tv/repo/deb](https://downloads.plex.tv/repo/deb) public InRelease Ign:3 [Index of /linuxmint-packages/](https://mirror.csclub.uwaterloo.ca/linuxmint-packages) zara InRelease Hit:4 [Index of /linuxmint-packages/](https://mirror.csclub.uwaterloo.ca/linuxmint-packages) zara Release Hit:5 [Index of /deb/nordvpn/debian/](https://repo.nordvpn.com//deb/nordvpn/debian) stable InRelease Hit:7 [Index of /ubuntu](http://archive.ubuntu.com/ubuntu) noble InRelease Hit:8 [http://archive.ubuntu.com/ubuntu](http://archive.ubuntu.com/ubuntu) noble-updates InRelease Hit:9 [Index of /ubuntu](http://archive.ubuntu.com/ubuntu) noble-backports InRelease Reading package lists… Done Building dependency tree… Done Reading state information… Done 1 package can be upgraded. Run ‘apt list --upgradable’ to see it. W: [https://downloads.plex.tv/repo/deb/dists/public/InRelease:](https://downloads.plex.tv/repo/deb/dists/public/InRelease:) Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details. N: Ignoring file ‘nosnap.backup’ in directory ‘/etc/apt/preferences.d/’ as it has an invalid filename extension kay@kay-h8-1121:~$ sudo apt install gpg ca-certificates software-properties-common apt-transport-https curl -y Reading package lists… Done Building dependency tree… Done Reading state information… Done gpg is already the newest version (2.4.4-2ubuntu17.3). ca-certificates is already the newest version (20240203). software-properties-common is already the newest version (2.3.4). apt-transport-https is already the newest version (2.8.3). curl is already the newest version (8.5.0-2ubuntu10.6). 0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up plexmediaserver (1.42.2.10156-f737b826c) … PlexMediaServer install: PlexMediaServer-1.42.2.10156-f737b826c - Installation starting. PlexMediaServer install: PlexMediaServer install: Now installing based on: PlexMediaServer install: Installation Type: New PlexMediaServer install: Process Control: systemd PlexMediaServer install: Plex User: plex PlexMediaServer install: Plex Group: plex PlexMediaServer install: Video Group: render PlexMediaServer install: Metadata Dir: /var/lib/plexmediaserver/Library/Application Support PlexMediaServer install: Temp Directory: /tmp PlexMediaServer install: Lang Encoding: en\_US.UTF-8 PlexMediaServer install: Processor: Intel(R) Core™ i7-2600 CPU @ 3.40GHz PlexMediaServer install: Intel i915 Hardware: Not found PlexMediaServer install: Nvidia GPU card: Not Found PlexMediaServer install: PlexMediaServer install: Completing final configuration. useradd: group plex exists - if you want to add this user to that group, use -g. PlexMediaServer install: ERROR: Cannot create user “plex”. Error: 0 groups: ‘plex’: no such user usermod: user ‘plex’ does not exist PlexMediaServer install: ERROR: Cannot add ‘plex’ to video group ‘render’. Error: 0 usermod: user ‘plex’ does not exist PlexMediaServer install: WARNING: Could not add ‘plex’ to video group ‘video’. Error 0 PlexMediaServer install: Plex Media Server: ver PlexMediaServer-1.42.2.10156-f737b826c - Installation failed. Final configuration not perf ormed. PlexMediaServer install: Assistance is available in our Support Forums. PlexMediaServer install: both dpkg: error processing package plexmediaserver (–configure): installed plexmediaserver package post-installation script subprocess returned error exit status 255 Errors were encountered while processing: plexmediaserver N: Ignoring file ‘nosnap.backup’ in directory ‘/etc/apt/preferences.d/’ as it has an invalid filename extension E: Sub-process /usr/bin/dpkg returned an error code (1) ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [November 30, 2025, 5:53pm UTC](https://forums.plex.tv/t/install-going-sideways/934030/2 "2025-11-30T17:53:00Z")
Don’t use Mint. Pretty old CPU, good for Music and AVC(h.264) media. After you reload with Ubuntu, download the .deb file from the download page to be sure you don’t install the snap version via apt. ---
**Author:** ![kcleary](https://avatars.discourse-cdn.com/v4/letter/k/8baadc/32.png) [@kcleary](https://forums.plex.tv/u/kcleary)\ **Post date:** [November 30, 2025, 9:33pm UTC](https://forums.plex.tv/t/install-going-sideways/934030/3 "2025-11-30T21:33:24Z")
Thanks for the response, I’ll give that a try. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 30, 2025, 9:42pm UTC](https://forums.plex.tv/t/install-going-sideways/934030/4 "2025-11-30T21:42:32Z")
@kcleary To add , Mint is not vetted for PMS use. It’s unfortunately demonstrated too many times that it’s unreliable for the rigors of hosting a media server application. I’ve spent many hours with folks trying to make it work and actually seeing commands fail which work everywhere else. Once you go to Ubuntu or Debian (Ubuntu is preferred for most users), you’ll have a completely different experience. ---
**Author:** ![kcleary](https://avatars.discourse-cdn.com/v4/letter/k/8baadc/32.png) [@kcleary](https://forums.plex.tv/u/kcleary)\ **Post date:** [November 30, 2025, 10:01pm UTC](https://forums.plex.tv/t/install-going-sideways/934030/5 "2025-11-30T22:01:39Z")
Thanks to both of you, saved me a lot of time. Felt like I was in a demolition derby here trying to figure what was supposed to be an easy install. I like Mint so maybe I’ll put Ubuntu on another PC or on another drive on this computer. Thanks again for the help. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 28, 2026, 10:02pm UTC](https://forums.plex.tv/t/install-going-sideways/934030/6 "2026-02-28T22:02:08Z")
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