# Install Plex Media Server on DS415play

**URL:** <https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [September 10, 2024, 7:10pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869 "2024-09-10T19:10:35Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Minjor](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Minjor](https://forums.plex.tv/u/Minjor)\
**Post date:** [September 10, 2024, 7:10pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/1 "2024-09-10T19:10:35Z")

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Hi, I have a Synology 415play and try to install the “PlexMediaServer-1.41.0.8976-8d3b73150-x86\_DSM7.spk” package.  
I have the same problem and the notification: “This package is not supported on the platform of Diskstation or is incompatible with the current DSM version”.  
The 415play only gets DSM 7.1.1 so far.  
Does anyone know a solution?

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 10, 2024, 7:24pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/2 "2024-09-10T19:24:57Z")

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I moved your post to a new thread. The previous one was marked solved. An open thread will get more eyeballs on it.

Which version of PMS is currently installed?

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**Author:** ![Minjor](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Minjor](https://forums.plex.tv/u/Minjor)\
**Post date:** [September 10, 2024, 7:29pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/3 "2024-09-10T19:29:34Z")

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Thanks for moving to a new thread.  
Version 1.40.5.8854 is currently installed.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 10, 2024, 7:38pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/4 "2024-09-10T19:38:03Z")

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Edit: Pinged Plex team. Will let you know when I hear back.

* * *

You’re pulling the correct file, DSM 7, Intel 32-bit.

Let me check…

Can you install 1.40.5.8921, the current public release ([release notes](https://forums.plex.tv/t/plex-media-server/30447/642))?

Wondering if it is similarly affected.

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<div class="post-metadata">

**Author:** ![Minjor](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Minjor](https://forums.plex.tv/u/Minjor)\
**Post date:** [September 10, 2024, 7:52pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/5 "2024-09-10T19:52:50Z")

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I just tried it and it worked without any problems. No problem with Version 1.40.5.8921.  
There seems to be a problem with the beta version of the package.

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<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 10, 2024, 7:53pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/6 "2024-09-10T19:53:24Z")

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Thanks for the verification.

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**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [September 10, 2024, 8:00pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/7 "2024-09-10T20:00:30Z")

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I think this could be the same, extracting the packages and the info file within show:

1.40.5.8921:  
arch=“x86 evansport”

1.41.0.8976:  
arch=“x86”

evansport I am sure is used by the ds415play

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<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 10, 2024, 8:03pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/8 "2024-09-10T20:03:23Z")

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> [@thenextbutton](#):
>
> evansport I am sure is the Atom processor which is used the the ds415play

Yes.

Looks like evansport architecture was left out of current beta build.

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<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 10, 2024, 8:34pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/9 "2024-09-10T20:34:55Z")

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@Minjor

Plex made some changes based on communication from Synology.

This has resulted in issues for some CPU architectures.

The problem will be fixed in a future beta release.

Stay in the public release for now.

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<div class="post-metadata">

**Author:** ![Minjor](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Minjor](https://forums.plex.tv/u/Minjor)\
**Post date:** [September 11, 2024, 8:39am UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/10 "2024-09-11T08:39:40Z")

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Thank you for the information. I’ll stay with the current version for now and just test the next beta again. Now I know what I have to pay attention to.

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<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 11, 2024, 5:12pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/11 "2024-09-11T17:12:05Z")

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Plex released v.1.41.0.8988 earlier today. [Release Notes](https://forums.plex.tv/t/plex-media-server/30447/644).

It should install on the DS415play.

* * *

If this happens in the future, here’s how to check:

The DS415play has an Intel Atom CE5335 CPU, built upon Intel’s Evansport architecture. Reference: [What kind of CPU does my Synology NAS have?](https://kb.synology.com/en-me/DSM/tutorial/What_kind_of_CPU_does_my_NAS_have)

After downloading the Plex Media Server spk from plex.tv, uncompress it using [7-Zip](https://www.7-zip.org/) or similar tools.

In the directory, there is an INFO file. Open it with a text editor. Look for the entry `arch="x86 evansport"`. In the beta that would not install, it said `arch="x86"`. “evansport” is present in the beta released earlier today.

![arch](https://global.discourse-cdn.com/plex/original/4X/5/d/7/5d74b56af1fdf35b8a7e24f3c984fb9c0256e4a5.png)

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 10, 2024, 5:12pm UTC](https://forums.plex.tv/t/install-plex-media-server-on-ds415play/887869/12 "2024-12-10T17:12:53Z")

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