# installation failed

**URL:** <https://forums.plex.tv/t/installation-failed/207039>\
**Category:** Apps & Creations\
**Created:** [September 21, 2017, 11:35am UTC](https://forums.plex.tv/t/installation-failed/207039 "2017-09-21T11:35:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![thesnugcafe](https://avatars.discourse-cdn.com/v4/letter/t/9f8e36/32.png) [@thesnugcafe](https://forums.plex.tv/u/thesnugcafe)\
**Post date:** [September 21, 2017, 11:35am UTC](https://forums.plex.tv/t/installation-failed/207039/1 "2017-09-21T11:35:24Z")

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Hi,  
I try to install rasplex using get rasplex for windows, the last one.  
i format the sd card with sd format first .  
i start the program get rasplex and at the end it tell me that’s ok but need to format a second partition. i accept.

when i put the sd in the raspberry3 i stay on the first color screen.

I try with 2 differents sd card : same issue.

Do you have any idea ?

thanks

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**Author:** ![videotecaCNSU](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/videotecacnsu/32/17514_2.png) [@videotecaCNSU](https://forums.plex.tv/u/videotecaCNSU)\
**Post date:** [September 25, 2017, 1:15pm UTC](https://forums.plex.tv/t/installation-failed/207039/2 "2017-09-25T13:15:34Z")

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you dont need to format the SD, all it will be done by the installer  
what installer are you using?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:37pm UTC](https://forums.plex.tv/t/installation-failed/207039/3 "2020-01-08T19:37:53Z")

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