# Installed New CPU, now no server **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [January 3, 2023, 10:20pm UTC](https://forums.plex.tv/t/installed-new-cpu-now-no-server/825419 "2023-01-03T22:20:47Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![AA95101](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@AA95101](https://forums.plex.tv/u/AA95101)\ **Post date:** [January 3, 2023, 10:20pm UTC](https://forums.plex.tv/t/installed-new-cpu-now-no-server/825419/1 "2023-01-03T22:20:47Z")
Hello, I installed a new CPU(ryzen 5700x). The plex system worked the first day and now the plex server dosent show up. I dont get any “claim” message. I tried uninstalling and reinstalling, logout and login, restart computer. Nothing seems to help the issue. When I go into the web GUI it dosent even show the server options in the settings. What can I do next to find my server? Thank you Server Version#: Player Version#: ---
**Author:** ![AA95101](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@AA95101](https://forums.plex.tv/u/AA95101)\ **Post date:** [January 4, 2023, 2:27am UTC](https://forums.plex.tv/t/installed-new-cpu-now-no-server/825419/2 "2023-01-04T02:27:22Z")
I also did update my Ethernet drivers, not sure if that matters ---
**Author:** ![AA95101](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@AA95101](https://forums.plex.tv/u/AA95101)\ **Post date:** [January 4, 2023, 1:16pm UTC](https://forums.plex.tv/t/installed-new-cpu-now-no-server/825419/3 "2023-01-04T13:16:13Z")
I was able to remove the server from my authorized devices, this allowed me to temporarily see it as a claimable server, when I try to claim it the processing “wheel” keeps spinning and then it spits out a “you dont have permissions” message and its gone again Any help? ---
**Author:** ![AA95101](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@AA95101](https://forums.plex.tv/u/AA95101)\ **Post date:** [January 4, 2023, 4:20pm UTC](https://forums.plex.tv/t/installed-new-cpu-now-no-server/825419/4 "2023-01-04T16:20:32Z")
I tried the following article: [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) Helped me see the server again but still getting “not authorized” message on everything What else can I do? Thank you ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [January 4, 2023, 5:13pm UTC](https://forums.plex.tv/t/installed-new-cpu-now-no-server/825419/5 "2023-01-04T17:13:22Z")
Do you see your server listed as an authorized device here? [https://app.plex.tv/desktop/#!/settings/devices/pms](https://app.plex.tv/desktop/#!/settings/devices/pms) I would remove it and use this guide to do the reclaim process > [@You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1): > > Warning: During these steps your Windows Plex server will be removed from any plex.tv account it has been connected to. The result will be that you won’t be able to acess it normally, unless you re-claim it. (Method 1 will try to do that automatically.) So you have been told to perform this procedure [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) in order to solve a problem accessing your server – but doing so requires you to edit the W… ---
**Author:** ![AA95101](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@AA95101](https://forums.plex.tv/u/AA95101)\ **Post date:** [January 4, 2023, 6:10pm UTC](https://forums.plex.tv/t/installed-new-cpu-now-no-server/825419/6 "2023-01-04T18:10:18Z")
awesome method 2.2 worked ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 4, 2023, 6:10pm UTC](https://forums.plex.tv/t/installed-new-cpu-now-no-server/825419/7 "2023-04-04T18:10:59Z")
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