# Intel ARC GPU support

**URL:** <https://forums.plex.tv/t/intel-arc-gpu-support/832586>\
**Category:** Feature Suggestions\
**Created:** [February 27, 2023, 12:02am UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586 "2023-02-27T00:02:58Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Naustradamus](https://avatars.discourse-cdn.com/v4/letter/n/ad7895/32.png) [@Naustradamus](https://forums.plex.tv/u/Naustradamus)\
**Post date:** [February 27, 2023, 12:02am UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/1 "2023-02-27T00:02:58Z")

</div>

Didn’t see this posted et, and been told it would take community support, so thought to add it to the features suggestion.

With the drivers on windows being in a stable version it seems, as far as video encoding/decoding, AV1 support for both encoding and decoding, as well as linux kernel 6.2 being released about now, thought it should be out there to see how people would want to vote for this.

I know that AMD has yet to be supported, but currently if someone wanted to make a dedicated plex server, for the price of a ARC A380, the performance certainly feels to be a better value. Following is one person making custom changes to get the A380 to benchmark the card via VM on unraid: [link](https://forums.unraid.net/topic/129027-intel-arc-support/?do=findComment&comment=1225106)

So, as per [ChuckPa](https://forums.plex.tv/t/anybody-get-hw-transcoding-working-with-the-a380-on-ubunutu/823618/24), adding the request to the feature request to allow the community to vote.

---

<div class="post-metadata">

**Author:** ![Mitzsch](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mitzsch/32/308163_2.png) [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\
**Post date:** [March 1, 2023, 7:06pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/2 "2023-03-01T19:06:49Z")

</div>

+1 for me

The new Intel ARC gpus are real media de/encoding monsters and could potentially outperform the nvidia counterparts.

---

<div class="post-metadata">

**Author:** ![sirkerrald](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sirkerrald/32/300841_2.png) [@sirkerrald](https://forums.plex.tv/u/sirkerrald)\
**Post date:** [March 12, 2023, 3:06pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/3 "2023-03-12T15:06:40Z")

</div>

+1 for Arc AV1 support.

---

<div class="post-metadata">

**Author:** ![lerouemm](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@lerouemm](https://forums.plex.tv/u/lerouemm)\
**Post date:** [March 12, 2023, 4:07pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/4 "2023-03-12T16:07:29Z")

</div>

+1 from a paying customer

---

<div class="post-metadata">

**Author:** ![Dravas](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@Dravas](https://forums.plex.tv/u/Dravas)\
**Post date:** [March 13, 2023, 4:59am UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/5 "2023-03-13T04:59:17Z")

</div>

+1 from another paying customer. This would be a wonderful feature.

---

<div class="post-metadata">

**Author:** ![MellowB](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@MellowB](https://forums.plex.tv/u/MellowB)\
**Post date:** [March 14, 2023, 8:31pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/6 "2023-03-14T20:31:18Z")

</div>

+1 as well from a plex pass sub!

---

<div class="post-metadata">

**Author:** ![vdchild](https://avatars.discourse-cdn.com/v4/letter/v/5f8ce5/32.png) [@vdchild](https://forums.plex.tv/u/vdchild)\
**Post date:** [March 15, 2023, 2:06pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/7 "2023-03-15T14:06:11Z")

</div>

+1 would absolutely be a game changer!

---

<div class="post-metadata">

**Author:** ![dcmirk](https://avatars.discourse-cdn.com/v4/letter/d/c77e96/32.png) [@dcmirk](https://forums.plex.tv/u/dcmirk)\
**Post date:** [March 15, 2023, 4:44pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/8 "2023-03-15T16:44:42Z")

</div>

In the meantime, Jellyfin supports ARC GPU hw transcodes, and can transcode TO HEVC, and will be enabling QSV HW transcode to AV1 very soon.

---

<div class="post-metadata">

**Author:** ![xiaobox](https://avatars.discourse-cdn.com/v4/letter/x/74df32/32.png) [@xiaobox](https://forums.plex.tv/u/xiaobox)\
**Post date:** [March 20, 2023, 8:46pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/9 "2023-03-20T20:46:10Z")

</div>

+1 would absolutely be a game changer!

---

<div class="post-metadata">

**Author:** ![jfreiman](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jfreiman/32/82584_2.png) [@jfreiman](https://forums.plex.tv/u/jfreiman)\
**Post date:** [March 21, 2023, 12:10am UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/10 "2023-03-21T00:10:23Z")

</div>

I have the ARC 380 installed on my Plex Server running Windows 11 Pro worth the latest Intel beta drivers.  
HW transcoding is working for all content when PMS is run as a regular app.  
When I run PMS as a service, only h264 video is HW transcoded.

---

<div class="post-metadata">

**Author:** ![drew\_704](https://avatars.discourse-cdn.com/v4/letter/d/bbe5ce/32.png) [@drew\_704](https://forums.plex.tv/u/drew_704)\
**Post date:** [March 22, 2023, 3:38pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/11 "2023-03-22T15:38:29Z")

</div>

+1 I would love to see this get added too.

---

<div class="post-metadata">

**Author:** ![Mitzsch](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mitzsch/32/308163_2.png) [@Mitzsch](https://forums.plex.tv/u/Mitzsch)\
**Post date:** [March 22, 2023, 4:06pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/12 "2023-03-22T16:06:34Z")

</div>

I hope the plex devs will take care of Intel ARC gpus after Nvidia hw transcoding is fixed.

On Linux they only really need to update the `iHD_drv_video.so` lib (intel media driver) and the installer “pre-install” script to allow Intel Gpus to be allowed on AMD systems. That seems to be all…

I guess on Windows there is some work needed. (e.g. fix the PMS run as a service or regular app transcoding issue)

---

<div class="post-metadata">

**Author:** ![Gromit83](https://avatars.discourse-cdn.com/v4/letter/g/b4bc9f/32.png) [@Gromit83](https://forums.plex.tv/u/Gromit83)\
**Post date:** [March 24, 2023, 9:10am UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/13 "2023-03-24T09:10:41Z")

</div>

Yeah. I also hope they fix this. I use a 1050Ti at the moment, but really want to upgrade to a A380 for this task.

---

<div class="post-metadata">

**Author:** ![xorinzor](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xorinzor/32/171921_2.png) [@xorinzor](https://forums.plex.tv/u/xorinzor)\
**Post date:** [March 26, 2023, 12:29pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/14 "2023-03-26T12:29:47Z")

</div>

Would be an important feature; especially if Plex wants to stay competitive vs other software.  
The GPU being so cheap, yet supporting more codecs makes it an absolute no-brainer for anyone building a new media server.

---

<div class="post-metadata">

**Author:** ![simatra](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@simatra](https://forums.plex.tv/u/simatra)\
**Post date:** [March 27, 2023, 1:08pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/15 "2023-03-27T13:08:09Z")

</div>

+1 I’d like to replace my 1050Ti with an ARC380

---

<div class="post-metadata">

**Author:** ![jensse5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jensse5/32/300852_2.png) [@jensse5](https://forums.plex.tv/u/jensse5)\
**Post date:** [March 31, 2023, 3:39pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/16 "2023-03-31T15:39:19Z")

</div>

+1. Plex is the only app that doesn’t work with my A380 on Linux

---

<div class="post-metadata">

**Author:** ![sharpezj](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@sharpezj](https://forums.plex.tv/u/sharpezj)\
**Post date:** [April 4, 2023, 3:05pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/17 "2023-04-04T15:05:32Z")

</div>

How do you run it as a regular app instead of as a service? I can’t get it to transcode anything

---

<div class="post-metadata">

**Author:** ![sharpezj](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@sharpezj](https://forums.plex.tv/u/sharpezj)\
**Post date:** [April 4, 2023, 3:09pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/18 "2023-04-04T15:09:11Z")

</div>

+1 to see added support for Intel Arc gpu’s from a plex pass subscriber.

---

<div class="post-metadata">

**Author:** ![jfreiman](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jfreiman/32/82584_2.png) [@jfreiman](https://forums.plex.tv/u/jfreiman)\
**Post date:** [April 4, 2023, 7:36pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/19 "2023-04-04T19:36:20Z")

</div>

By default, PMS runs as an app on Windows.  
To run PMS as a service, you need to first run a 3rd party app called PlexSercice\_0123.exe.  
If interested, search the Forum for the Service app.

---

<div class="post-metadata">

**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [April 4, 2023, 8:41pm UTC](https://forums.plex.tv/t/intel-arc-gpu-support/832586/20 "2023-04-04T20:41:46Z")

</div>

If you do that you do loose access to hardware transcoding.

[Next page](https://forums.plex.tv/t/intel-arc-gpu-support/832586.md?page=2)
