# Intel Arc GPU transcoding - discussion

**URL:** <https://forums.plex.tv/t/intel-arc-gpu-transcoding-discussion/881952>\
**Category:** Plex Media Server\
**Tags:** server-linux, server-docker, server-qnap\
**Created:** [June 19, 2024, 2:51pm UTC](https://forums.plex.tv/t/intel-arc-gpu-transcoding-discussion/881952 "2024-06-19T14:51:43Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![Lupo98](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lupo98/32/322954_2.png) [@Lupo98](https://forums.plex.tv/u/Lupo98)\
**Post date:** [July 2, 2024, 9:21pm UTC](https://forums.plex.tv/t/intel-arc-gpu-transcoding-discussion/881952/9 "2024-07-02T21:21:28Z")

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Are you referring to this?

> [@AV1 transcoding](https://forums.plex.tv/t/av1-transcoding/881378/4):
>
> Thank you for the logs. I am seeing ‘BURN’ in your playbacks. – Check that your players are set to “automatic” and not forcing “burn”. Jul 01, 2024 02:54:31.944 [22959492180792] DEBUG - Completed: [192.168.1.215:55175] 200 GET /video/:/transcode/universal/start.mpd?hasMDE=1&path=%2Flibrary%2Fmetadata%2F2197&mediaIndex=0&partIndex=0&protocol=dash&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&addDebugOverlay=0&autoAdjustQuality=1&directStreamAudio=0&medi…

I am just a little bit baffled because since I am playing around with this, I came across a number of people with DG2 or recent-gen Intel CPUs that run into similar issues as myself. Some even identified a segfault error themselves.

As the “solution” for me now turned out to be downgrading to a year-old version, I ask myself what the problem could be that it hasn’t been fixed within a year despite it is a feature that was evidently already implemented correctly.

But anyway I am looking forward to your proceedings with Arc support.

**EDIT** :  
@ChuckPa I looked closer at the post i linked above, contrary to your statement that his A750 is being utilised, the behaviour on his server is exactly like on mine - as I described in my other thread (and as can be seen in his logs as well). The Transcoder tests and selects the Arc successfully, then immediately after starting actually transcoding, it exits because of a segmentation fault (in the libigdrcl.so file downloaded by PMS).

My working theory is, that functionality was added at some point between 1.32.5.7328 and now, that downloads the necessary runtimes instead of using the already installed ones, but the downloaded files fail in many cases.

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