# Intel HD Graphics 4600 hw transcode no longer working

**URL:** <https://forums.plex.tv/t/intel-hd-graphics-4600-hw-transcode-no-longer-working/931823>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [September 27, 2025, 2:37am UTC](https://forums.plex.tv/t/intel-hd-graphics-4600-hw-transcode-no-longer-working/931823 "2025-09-27T02:37:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![je1117](https://avatars.discourse-cdn.com/v4/letter/j/d07c76/32.png) [@je1117](https://forums.plex.tv/u/je1117)\
**Post date:** [September 27, 2025, 2:37am UTC](https://forums.plex.tv/t/intel-hd-graphics-4600-hw-transcode-no-longer-working/931823/1 "2025-09-27T02:37:26Z")

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Server Version#:1.43.0.10162  
Player Version#:Plex client for TCL Google TV 10.30.4.4092

[Plex Media Server Logs\_2025-09-26\_19-17-33.zip](https://forums.plex.tv/uploads/short-url/dzEXwm0LPzGePTF5RedlOttEgLd.zip) (1.9 MB)

I didn’t notice until recently that my (admittedly extremely old) Core i5-4670 was getting hammered when trying to do any transcoding. I had to roll back all the way to 1.41.5.9522 before I could see “hw transcoding” in the Now Playing dashboard (and could see that my igpu was being utilized and CPU no longer at 100%). Intel HD Graphics 4600 shows up under hardware transcoding device.

This looks like it was a problem for a few versions from

1.41.4.9421 through 1.41.6.9685  
(Transcoding) HW transcodes were still failing on some older intel igpus (PM-2756)

Any chance this can get looked at further? Thanks!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 26, 2025, 2:37am UTC](https://forums.plex.tv/t/intel-hd-graphics-4600-hw-transcode-no-longer-working/931823/2 "2025-12-26T02:37:41Z")

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