# Intel Quick Sync HDR-to-SDR tonemapping performance

**URL:** https://forums.plex.tv/t/intel-quick-sync-hdr-to-sdr-tonemapping-performance/682892
**Category:** Plex Media Server
**Tags:** server-linux
**Created:** [January 26, 2021, 1:31pm UTC](https://forums.plex.tv/t/intel-quick-sync-hdr-to-sdr-tonemapping-performance/682892 "2021-01-26T13:31:06Z")
**Posts on this page:** 1
**Showing post:** 17

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [January 27, 2021, 12:47am UTC](https://forums.plex.tv/t/intel-quick-sync-hdr-to-sdr-tonemapping-performance/682892/17 "2021-01-27T00:47:33Z")

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Found it.

You installed the SNAP package from the Ubuntu App Store. They changed the App store. It only dispenses SNAP apps now.

SNAP packages can only use software and are confined to your home directory. (They are locked containers)

> Jan 27, 2021 01:02:47.449 [0x7f10a000e700] INFO - Plex Media Server v1.21.2.3939-3945797bd - Ubuntu snap x86\_64 - build: linux-x86\_64 snap - GMT 02:00

Uninstall it

Download Plex from [https://plex.tv/downloads](https://plex.tv/downloads) (x86\_64 version)

> sudo dpkg -i filename.deb

Now setup again and enjoy 😈

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_[View the full topic](https://forums.plex.tv/t/intel-quick-sync-hdr-to-sdr-tonemapping-performance/682892)._
