# Internal Server Error

**URL:** <https://forums.plex.tv/t/internal-server-error/894869>\
**Category:** General Discussions\
**Tags:** sonos\
**Created:** [November 8, 2024, 5:32pm UTC](https://forums.plex.tv/t/internal-server-error/894869 "2024-11-08T17:32:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Sajor1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sajor1/32/318439_2.png) [@Sajor1](https://forums.plex.tv/u/Sajor1)\
**Post date:** [November 8, 2024, 5:32pm UTC](https://forums.plex.tv/t/internal-server-error/894869/1 "2024-11-08T17:32:43Z")

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I’m still getting the message when trying to add my Sonos account. Note I submitted for help back in March of this year and no ever got back to me.

I’m on now on version 4.141.0 of PMS.

> [@Getting Internal Server Error](https://forums.plex.tv/t/getting-internal-server-error/872234):
>
> Server Version#: 1.40.1.8227 Player Version#: 1.89.1.107-20abacd1 \<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\> Hi - I’m having the same exact issue as posted here - I’ve tried all the same things that poster did, but can’t get “Link your Sonos account” to work. It looks like something was fixed on that posters account, maybe I’m having the same issue? I’m also unable to browse my music when I add Plex as service to Sonos app. Plea…

Please help.

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<div class="post-metadata">

**Author:** ![Sajor1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sajor1/32/318439_2.png) [@Sajor1](https://forums.plex.tv/u/Sajor1)\
**Post date:** [November 15, 2024, 3:56pm UTC](https://forums.plex.tv/t/internal-server-error/894869/2 "2024-11-15T15:56:20Z")

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Hello - any chance someone from support will see this and help me? Of if anyone could recommend a better way of getting support?

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**Author:** ![Sajor1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sajor1/32/318439_2.png) [@Sajor1](https://forums.plex.tv/u/Sajor1)\
**Post date:** [January 4, 2025, 4:57pm UTC](https://forums.plex.tv/t/internal-server-error/894869/3 "2025-01-04T16:57:33Z")

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This is an ongoing issue that I could really use help with. The support page led me to these forums. Is there another way to get support?

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<div class="post-metadata">

**Author:** ![Sajor1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sajor1/32/318439_2.png) [@Sajor1](https://forums.plex.tv/u/Sajor1)\
**Post date:** [January 17, 2025, 3:35pm UTC](https://forums.plex.tv/t/internal-server-error/894869/4 "2025-01-17T15:35:10Z")

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This is an ongoing issue that I could really use help with. The support page led me to these forums. Is there another way to get support?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 17, 2025, 3:35pm UTC](https://forums.plex.tv/t/internal-server-error/894869/5 "2025-04-17T15:35:39Z")

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