# Intro detection broken - 6 months now **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [May 19, 2025, 3:12pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230 "2025-05-19T15:12:49Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![toddcclayton](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@toddcclayton](https://forums.plex.tv/u/toddcclayton)\ **Post date:** [May 19, 2025, 3:12pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/1 "2025-05-19T15:12:49Z")
Server Version#: 1.41.1.9057 through 1.41.6.9685 Player Version#: 1.109.0.329-ea562b95 Since updating to 1.41.1.9057, I’ve noticed that after new shows are added the detection runs as per normal, but I’m left with a player dashboard message “Detecting Intros: Some show S03” I see nothing in the server dashboard or alerts, but checking my CPU usage, yeah it’s doing something. Its running on unRaid in a docker from the plexinc repository. No other issues I can see. Screens: [https://imgur.com/a/cPFhmRV](https://imgur.com/a/cPFhmRV) Pastebin of Plex Media Scanner Analysis.log [https://pastebin.com/kdiyJZnD](https://pastebin.com/kdiyJZnD) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 19, 2025, 6:22pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/2 "2025-05-19T18:22:56Z")
Intro detection stuff should be in the `Plex Media Server.log` is you have one covering when it should have run for those episodes. ---
**Author:** ![toddcclayton](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@toddcclayton](https://forums.plex.tv/u/toddcclayton)\ **Post date:** [May 19, 2025, 7:13pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/4 "2025-05-19T19:13:06Z")
Thanks. Found the correct log file, discovered an error, searched that and found a thread on Reddit that suggested “Delete the codecs directory.” Done, restarted, and intro detection is working again. Thanks muchly! ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 19, 2025, 7:19pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/5 "2025-05-19T19:19:42Z")
Hey can you give me link to that reddit thread? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 19, 2025, 7:22pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/6 "2025-05-19T19:22:44Z")
Would you mind still giving me your logs. Just so we can see what the server saw and hopefully it can be resolved more easily and maybe we get a more informative error message when it happens. ---
**Author:** ![toddcclayton](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@toddcclayton](https://forums.plex.tv/u/toddcclayton)\ **Post date:** [May 19, 2025, 7:26pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/7 "2025-05-19T19:26:56Z")
The reddit thread suggesting deleting the codecs directory was: > **[Reddit - The heart of the internet](https://www.reddit.com/r/PleX/comments/ybiw5b/eae_timeout_eae_not_running_or_wrong_folder/)** ---
**Author:** ![toddcclayton](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@toddcclayton](https://forums.plex.tv/u/toddcclayton)\ **Post date:** [May 19, 2025, 7:29pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/8 "2025-05-19T19:29:20Z")
Sadly, the logs are now gone. However I was seeing “EAE timeout! EAE not running, or wrong folder?” in the Plex Media Server.log ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 19, 2025, 7:29pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/9 "2025-05-19T19:29:39Z")
ok thanks for info ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 17, 2025, 7:30pm UTC](https://forums.plex.tv/t/intro-detection-broken-6-months-now/919230/10 "2025-08-17T19:30:27Z")
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