# Invite error when inviting new users to my server

**URL:** https://forums.plex.tv/t/invite-error-when-inviting-new-users-to-my-server/595479
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [May 25, 2020, 6:33pm UTC](https://forums.plex.tv/t/invite-error-when-inviting-new-users-to-my-server/595479 "2020-05-25T18:33:36Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Willizxy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/willizxy/32/153392_2.png) [@Willizxy](https://forums.plex.tv/u/Willizxy)
#### Post date: [May 25, 2020, 6:33pm UTC](https://forums.plex.tv/t/invite-error-when-inviting-new-users-to-my-server/595479/1 "2020-05-25T18:33:36Z")

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Server Version#: 1.19.3.2852  
Player Version#:N/A  
 Let me know what like you need and I can provide.  
Any new user I invite to my server gets the "Hmm an invite error… Sorry, an error happened when accepting the invitation.  
I’m definitely under the 100 limit on invited users to my server as well. If anyone can help me I would genuinely be very thankful. I’m just trying to help my family out with keeping entertained in lockdown as I’m sure most people are here ❤

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 26, 2020, 7:52am UTC](https://forums.plex.tv/t/invite-error-when-inviting-new-users-to-my-server/595479/2 "2020-05-26T07:52:43Z")

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Are these users all creating new plex accounts?  
Do they all click on the link in the notification email?

Or do they all have already a plex account?  
In the latter case, what happens if a user with an existing plex account logs in, then goes to [https://app.plex.tv/desktop#!/settings/users-sharing](https://app.plex.tv/desktop#!/settings/users-sharing) and accepts the invitation there?

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### Author: ![kenpappas](https://avatars.discourse-cdn.com/v4/letter/k/6f9a4e/32.png) [@kenpappas](https://forums.plex.tv/u/kenpappas)
#### Post date: [July 29, 2020, 3:01pm UTC](https://forums.plex.tv/t/invite-error-when-inviting-new-users-to-my-server/595479/3 "2020-07-29T15:01:38Z")

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I only have 3 people that I am sharing access with. Never have I got this message that someone cannot access as above. What is wrong all of a sudden here? Do I need to dump Plex for another viable working product?

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [October 27, 2020, 3:01pm UTC](https://forums.plex.tv/t/invite-error-when-inviting-new-users-to-my-server/595479/4 "2020-10-27T15:01:59Z")

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