# iOS app stopped signing in **URL:** \ **Category:** General Discussions\ **Created:** [October 3, 2016, 9:06pm UTC](https://forums.plex.tv/t/ios-app-stopped-signing-in/161464 "2016-10-03T21:06:15Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Lattice](https://avatars.discourse-cdn.com/v4/letter/l/c57346/32.png) [@Lattice](https://forums.plex.tv/u/Lattice)\ **Post date:** [October 3, 2016, 9:06pm UTC](https://forums.plex.tv/t/ios-app-stopped-signing-in/161464/1 "2016-10-03T21:06:15Z")
Recently tried plex on a few iPhones, moved from one to another (restore) and noted that sync was not working properly on either. Uninstalled and reinstalled plex today and now app no longer accepts login. U/P has not changed. Have tried reinstalling and no use. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 3, 2016, 10:44pm UTC](https://forums.plex.tv/t/ios-app-stopped-signing-in/161464/2 "2016-10-03T22:44:05Z")
After having given it time to calm down (all those sign-in attempts to your account), if it’s still not allowing you go sign-in, go and reset your password via [plex.tv](http://plex.tv) (remember to check the box to sign-out any connected devices). You can put your password back to what it was originally after you’ve gotten the security triggers calmed down. ---
**Author:** ![Lattice](https://avatars.discourse-cdn.com/v4/letter/l/c57346/32.png) [@Lattice](https://forums.plex.tv/u/Lattice)\ **Post date:** [October 4, 2016, 2:47am UTC](https://forums.plex.tv/t/ios-app-stopped-signing-in/161464/3 "2016-10-04T02:47:26Z")
Ok did that, and new password worked. But then changed it back and its broken again. This is a bit of a problem as I’ve established this long complex password for remote access and would cause me some hassle to change it. Perhaps the latest IOS Plex has has introduced a bug with recognizing some characters as password. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 4, 2016, 10:45am UTC](https://forums.plex.tv/t/ios-app-stopped-signing-in/161464/4 "2016-10-04T10:45:54Z")
> @Lattice said: > Ok did that, and new password worked. But then changed it back and its broken again. > > This is a bit of a problem as I’ve established this long complex password for remote access and would cause me some hassle to change it. Perhaps the latest IOS Plex has has introduced a bug with recognizing some characters as password. Conversely, the latest iOS has caused me all kinds of problems with other things not Plex related. I had to redo **everything** , including banking . ---
**Author:** ![Lattice](https://avatars.discourse-cdn.com/v4/letter/l/c57346/32.png) [@Lattice](https://forums.plex.tv/u/Lattice)\ **Post date:** [March 23, 2017, 11:13am UTC](https://forums.plex.tv/t/ios-app-stopped-signing-in/161464/5 "2017-03-23T11:13:34Z")
This was solved in an update. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 10:00pm UTC](https://forums.plex.tv/t/ios-app-stopped-signing-in/161464/6 "2020-01-07T22:00:25Z")