# iOS App

**URL:** <https://forums.plex.tv/t/ios-app/329724>\
**Category:** General Discussions\
**Created:** [November 9, 2018, 6:53pm UTC](https://forums.plex.tv/t/ios-app/329724 "2018-11-09T18:53:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jbs4115](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jbs4115/32/94947_2.png) [@jbs4115](https://forums.plex.tv/u/jbs4115)\
**Post date:** [November 9, 2018, 6:53pm UTC](https://forums.plex.tv/t/ios-app/329724/1 "2018-11-09T18:53:11Z")

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I have a Plex Pass, lifetime, and I am wondering about the iOS app. I have a granddaughter that I share with who recently bought an iphone. She is being asked to pay a monthly fee for plex even though she is signing into my server where I am sharing all libraries with her. Is this right, or is she doing something wrong?

I am strictly an android guy and know nothing about Apple or their products.

Thanks,

john

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [November 9, 2018, 7:22pm UTC](https://forums.plex.tv/t/ios-app/329724/2 "2018-11-09T19:22:21Z")

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The behaviour is correct.

The mobile apps either require a one-time fee for ‘activation’  
or the plex user account under which they are running to have a Plex Pass.

Your granddaughter has neither.

You could [invite her into your Plex Home](https://support.plex.tv/articles/204234323-creating-a-plex-home/). This would unlock her phone app.  
However, this would also activate [Fast User Switching](https://support.plex.tv/articles/204232453-fast-user-switching/), so that she can easily switch to your user level (and you to hers), unless you both set a 4-digit PIN.

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**Author:** ![jbs4115](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jbs4115/32/94947_2.png) [@jbs4115](https://forums.plex.tv/u/jbs4115)\
**Post date:** [November 9, 2018, 7:43pm UTC](https://forums.plex.tv/t/ios-app/329724/3 "2018-11-09T19:43:49Z")

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Thanks for clearing that up. I know that I paid a one time fee when she got her phone and used Plex. That’s why I was wondering. If she paid that fee once, why would she be asked again.

I did set her up in my home account and with pins 🙂

Thank you,

john

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [November 9, 2018, 8:07pm UTC](https://forums.plex.tv/t/ios-app/329724/4 "2018-11-09T20:07:08Z")

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If she has paid already, she can ‘restore’ her purchase.  
**If** she is using the same AppleID as before, when she bought the app originally.

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**Author:** ![jbs4115](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jbs4115/32/94947_2.png) [@jbs4115](https://forums.plex.tv/u/jbs4115)\
**Post date:** [November 9, 2018, 8:28pm UTC](https://forums.plex.tv/t/ios-app/329724/5 "2018-11-09T20:28:52Z")

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Great, thanks so much.

john

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 7, 2019, 8:29pm UTC](https://forums.plex.tv/t/ios-app/329724/6 "2019-02-07T20:29:11Z")

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