# IOS Cellular Data Quality Bug

**URL:** <https://forums.plex.tv/t/ios-cellular-data-quality-bug/845972>\
**Category:** Plex Players\
**Tags:** ios-legacy\
**Created:** [June 30, 2023, 6:00am UTC](https://forums.plex.tv/t/ios-cellular-data-quality-bug/845972 "2023-06-30T06:00:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![soprano23](https://avatars.discourse-cdn.com/v4/letter/s/e274bd/32.png) [@soprano23](https://forums.plex.tv/u/soprano23)\
**Post date:** [June 30, 2023, 6:00am UTC](https://forums.plex.tv/t/ios-cellular-data-quality-bug/845972/1 "2023-06-30T06:00:15Z")

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On IOS when using cellular data the quality gets capped to 480p, any plans on fixing this ?

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**Author:** ![ozsmac](https://avatars.discourse-cdn.com/v4/letter/o/85e7bf/32.png) [@ozsmac](https://forums.plex.tv/u/ozsmac)\
**Post date:** [July 7, 2023, 1:44am UTC](https://forums.plex.tv/t/ios-cellular-data-quality-bug/845972/2 "2023-07-07T01:44:25Z")

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Could be two possible reasons.

**1 - Change the Quality options on your iOS / Player device**

- Open Plex
- Open settings (click the three horizontal lines next to Home at the top & click the cog in the top right hand corner of the window that opens)
- Choose quality
- Choose remote streaming & select the quality you like

**2 - Confirm in your Plex server what your “limited remote stream bitrate” is set to**

- Open Plex server or client for desktop
- Goto settings
- Look for “Remote Access” and click it
- At the bottom of the page you should see “Limit remote stream bitrate”
- I have mine set to “Original (No limit)” so I can always control quality from client, however if you have other people that stream and you need to share limited upload bandwidth you might like to use a lower quality.

Hope this helps you.

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**Author:** ![ericswpark](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ericswpark/32/306432_2.png) [@ericswpark](https://forums.plex.tv/u/ericswpark)\
**Post date:** [July 8, 2023, 9:02am UTC](https://forums.plex.tv/t/ios-cellular-data-quality-bug/845972/3 "2023-07-08T09:02:18Z")

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@soprano23 if you’ve followed the recommendations of @ozsmac and are still experiencing this behavior, you may be running into the same bug as this: [iOS Plex app won't give transcode options above 480p](https://forums.plex.tv/t/ios-plex-app-wont-give-transcode-options-above-480p/801671)

Please reply in that thread so that the admins know you are experiencing the same issue.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 6, 2023, 9:02am UTC](https://forums.plex.tv/t/ios-cellular-data-quality-bug/845972/4 "2023-10-06T09:02:39Z")

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