# iOS Plex "Start Download" button isn't working **URL:** \ **Category:** Plex Players\ **Tags:** ios\ **Created:** [June 13, 2026, 5:47pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665 "2026-06-13T17:47:48Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![derek.hullinger](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/derek.hullinger/32/139639_2.png) [@derek.hullinger](https://forums.plex.tv/u/derek.hullinger)\ **Post date:** [June 13, 2026, 5:47pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/1 "2026-06-13T17:47:49Z")
Server Version#: 4.159.0 Player Version#: 1.43.2.10687 It has been a while since I’ve downloaded a title. I’m trying to now, and I’m finding that when I click the “Start Download” button, nothing happens. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 13, 2026, 5:52pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/2 "2026-06-13T17:52:38Z")
What version of the iOS app are you using? In the new experience app, the downloads should start showing up in the Downloads section under your account icon. Older versions had a dedicated section for pending downloads, the latest version is listing all pending, ongoing and complete downloads in the same tab. ---
**Author:** ![derek.hullinger](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/derek.hullinger/32/139639_2.png) [@derek.hullinger](https://forums.plex.tv/u/derek.hullinger)\ **Post date:** [June 13, 2026, 6:20pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/3 "2026-06-13T18:20:43Z")
It’s iOS 26.5 Nothing is showing up in the Downloads section after I try to click the button either. It behaves as though the button is broken. ---
**Author:** ![derek.hullinger](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/derek.hullinger/32/139639_2.png) [@derek.hullinger](https://forums.plex.tv/u/derek.hullinger)\ **Post date:** [June 13, 2026, 6:47pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/4 "2026-06-13T18:47:32Z")
It’s a rather old iPhone–a second-generation SE. No idea if that might make a difference. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 13, 2026, 10:21pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/5 "2026-06-13T22:21:33Z")
The version of the Plex app might be more helpful than the version of iOS 😉 Should be something like 2026.11.0. You should be able to see it in the app‘s settings (About) or the App Store. ---
**Author:** ![derek.hullinger](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/derek.hullinger/32/139639_2.png) [@derek.hullinger](https://forums.plex.tv/u/derek.hullinger)\ **Post date:** [June 13, 2026, 10:35pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/6 "2026-06-13T22:35:03Z")
Good point! Mine is 2026.11.0 (1767) ---
**Author:** ![greatgonzo](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@greatgonzo](https://forums.plex.tv/u/greatgonzo)\ **Post date:** [June 25, 2026, 7:18pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/7 "2026-06-25T19:18:54Z")
Same problem! Server Version 1.43.2.10687 App Version 2026.11.0 (1767) iOS Version 26.5.1 Device iPad 10th generation and iPhone 13 Pro The bug is generalized to all Apple devices. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [June 25, 2026, 7:35pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/8 "2026-06-25T19:35:26Z")
Please go to setting of iOS itself in **Privacy & Security\>Local Network** and toggle Plex off then on again. This happened to me about a week ago and it solved the issue for me. There are a few macOS and iOS setting like that which get flaky at times. If still does not work let us know. We would need the app logs after trying ![Screenshot 2026-06-25 at 12.29.26 PM](https://global.discourse-cdn.com/plex/original/4X/5/9/a/59a0dd1a62fc69421bc8c9b342337ebefa5a27ea.jpeg) ---
**Author:** ![derek.hullinger](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/derek.hullinger/32/139639_2.png) [@derek.hullinger](https://forums.plex.tv/u/derek.hullinger)\ **Post date:** [June 26, 2026, 4:08am UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/9 "2026-06-26T04:08:22Z")
Thank you! It appears that didn’t solve the problem for me, though. How do I obtain and share the logs? ---
**Author:** ![greatgonzo](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@greatgonzo](https://forums.plex.tv/u/greatgonzo)\ **Post date:** [June 26, 2026, 2:51pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/10 "2026-06-26T14:51:25Z")
Same for me! But I solved with disinstallation and reinstallation of the app. Stupidly, I didn’t think of it earlier 😅 Thank you very much ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [June 26, 2026, 3:57pm UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/11 "2026-06-26T15:57:45Z")
Logs are in `Settings > About > Download Logs` ---
**Author:** ![derek.hullinger](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/derek.hullinger/32/139639_2.png) [@derek.hullinger](https://forums.plex.tv/u/derek.hullinger)\ **Post date:** [June 27, 2026, 3:59am UTC](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/12 "2026-06-27T03:59:41Z")
Uninstalling and reinstalling did the trick for me, too! Thanks for the suggestion! I should have thought of it, too.