# IOS user issues **URL:** \ **Category:** Plex Players\ **Tags:** ios\ **Created:** [May 4, 2025, 2:48pm UTC](https://forums.plex.tv/t/ios-user-issues/916839 "2025-05-04T14:48:59Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jim\_wilcox](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jim_wilcox/32/215431_2.png) [@jim\_wilcox](https://forums.plex.tv/u/jim_wilcox)\ **Post date:** [May 4, 2025, 2:48pm UTC](https://forums.plex.tv/t/ios-user-issues/916839/1 "2025-05-04T14:48:59Z")
- Your device (make and model) **iPhone 15pro Max** - The device OS (and OS version) **whatever the latest one is my phone auto updates** - Plex app version **2025.15.0** - What you were doing when the issue happened, **watching TV and general use.** - Whether it’s reproducible **happens with all my media** OK so first I AM willing to help here, (seems like most people just want answers). 2nd been using plex well over a decade now, and I only use it for my own personal media server. not for live tv or movies, anything like that. Issues: when watching any of my shows at home on my local network, they’ll do 3 things. 1. they will randomly just bounce back to the beginning of the episode. 2. pop up with whatever that long message is about connecting and say “retry” at teh bottom but that never works. 3. if “skip outro” Is. on automatic, some of the outros will loop… its about a 1-2 second loop but it never stops. the app when starting up constantly tells me its in offline mode and it usually takes about 1-2 min for it to become “online”. The “previously watched” section (which I use more than anything on this app) is constantly wrong or simply doesn’t show what I was just watching at all. Curious: is there a way to revert back to the old app? or is this change permanent? it sucks being such. long time supporter of something and being forced into a super buggy update that I can’t do anything about. I’m sure the DEV’s are working hard, so cheers to you guys, I get it, nothing is easy. ---
**Author:** ![darcilicious](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/darcilicious/32/3047_2.png) [@darcilicious](https://forums.plex.tv/u/darcilicious)\ **Post date:** [May 4, 2025, 3:07pm UTC](https://forums.plex.tv/t/ios-user-issues/916839/2 "2025-05-04T15:07:22Z")
> [@jim\_wilcox](#): > > Curious: is there a way to revert back to the old app? > [@Downgrade to old iOS Version and turn off updates only for Plex - Howto! - no jailbreak required](https://forums.plex.tv/t/downgrade-to-old-ios-version-and-turn-off-updates-only-for-plex-howto-no-jailbreak-required/911516): > > Go to: and just follow the manual step-by-step. you can skip step 1. the buildnumber you are search is “871812101”. that’s the last version of the old app from January 2025. i did it on a arm mac and with VMware. after you install iTunes and Charles Proxy, it takes you 10 minutes to do the rest and you have your old plex back! yeah! have a nice weekend. btw. old version 160MB, new 30MB roll_eyes Disable auto updates for plex app - @Mac user extract your old plex ipa with the Archive U… ---
**Author:** ![jim\_wilcox](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jim_wilcox/32/215431_2.png) [@jim\_wilcox](https://forums.plex.tv/u/jim_wilcox)\ **Post date:** [May 4, 2025, 11:02pm UTC](https://forums.plex.tv/t/ios-user-issues/916839/3 "2025-05-04T23:02:45Z")
I mean on the mobile app ---
**Author:** ![darcilicious](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/darcilicious/32/3047_2.png) [@darcilicious](https://forums.plex.tv/u/darcilicious)\ **Post date:** [May 5, 2025, 4:32am UTC](https://forums.plex.tv/t/ios-user-issues/916839/4 "2025-05-05T04:32:28Z")
Unfortunately that’s not supported by Apple and Plex isn’t likely to provide the old version. ---
**Author:** ![mrcyjanek](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@mrcyjanek](https://forums.plex.tv/u/mrcyjanek)\ **Post date:** [May 5, 2025, 6:06am UTC](https://forums.plex.tv/t/ios-user-issues/916839/5 "2025-05-05T06:06:07Z")
Exactly the same thing is happening on my end, my server is fully accessible from remote port yet it is only playing in a loop first 30 seconds or so of a video. It sometimes errors out with `Http request failed: /library/metadata/17649? checkFiles=1&includeChapters=1&includeMarkers=1, status: plexhost has no base uri, status: notConnected` ---
**Author:** ![mattkdoggie](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@mattkdoggie](https://forums.plex.tv/u/mattkdoggie)\ **Post date:** [May 17, 2025, 2:35pm UTC](https://forums.plex.tv/t/ios-user-issues/916839/6 "2025-05-17T14:35:32Z")
Same here, Only happening on IOS every other device I use is working fine. This might be the last straw that moves me to something else. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 15, 2025, 2:36pm UTC](https://forums.plex.tv/t/ios-user-issues/916839/7 "2025-08-15T14:36:30Z")
Closed on August 15, 2025, 2:36pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.