# IP Block or something else? **URL:** \ **Category:** General Discussions\ **Created:** [May 9, 2018, 9:19pm UTC](https://forums.plex.tv/t/ip-block-or-something-else/235192 "2018-05-09T21:19:06Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![LiteWire](https://avatars.discourse-cdn.com/v4/letter/l/f0a364/32.png) [@LiteWire](https://forums.plex.tv/u/LiteWire)\ **Post date:** [May 9, 2018, 9:19pm UTC](https://forums.plex.tv/t/ip-block-or-something-else/235192/1 "2018-05-09T21:19:06Z")
Sorry if this is posted in the wrong place. I would have preferred to contact support privately. For the last two days I’ve been pulling my hair out trying to figure what on earth is going on, I have a Plex server on a computer at home and one on a seedbox, I have been unable to do anything with either of these servers as I get “Plex is not reachable.” even when I try to access the server through localhost/127.0.0.1. I cant even get a pin to link from my Apple TV as it comes back with an error. I have reformatted my pc/router in case it was a DNS error to no avail, if I log into the seedbox server from my work it works as usual, come home and no luck. When I try to log into [plex.tv](http://plex.tv) I get an error logging in, I can’t even make a new account as I get “There was a problem signing in to Plex.”. The only way I can access my seedbox server and even login to [plex.tv](http://plex.tv) at home to write this is to use a vpn, at which point the only thing I can think of is my I.P has been banned from accessing plex. Is there a way to find out without publicly listing my I.P if it has been banned or something similar? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 9, 2018, 9:26pm UTC](https://forums.plex.tv/t/ip-block-or-something-else/235192/2 "2018-05-09T21:26:55Z")
You’re having basic network issues with your ISP. Depending on what country you live in, [plex.tv](http://plex.tv) might be blocked because some countries do actively block Plex’s IP addresses. If you wish to link this thread and your WAN IP info to me, I will help you research ---
**Author:** ![LiteWire](https://avatars.discourse-cdn.com/v4/letter/l/f0a364/32.png) [@LiteWire](https://forums.plex.tv/u/LiteWire)\ **Post date:** [May 9, 2018, 9:51pm UTC](https://forums.plex.tv/t/ip-block-or-something-else/235192/3 "2018-05-09T21:51:40Z")
I’m able to access [plex.tv](http://plex.tv) but can’t log into plex, is this something an ISP can actually do? I get banning [plex.tv](http://plex.tv) so I couldn’t access it at all, but to prevent me from logging in or creating a new account? seems odd. I use TPG in Australia, if anyone else here uses them it would be nice to know if your having issues as well. I was able to get my AppleTV to create a pin code by hotspotting the ATV to my phone then switching back to lan, so I can at least watch stuff for now. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 9, 2018, 9:54pm UTC](https://forums.plex.tv/t/ip-block-or-something-else/235192/4 "2018-05-09T21:54:24Z")
Australia? You’re definitely not banned. Some of the Ninjas live in Aus Let’s start figuring out where it’s dropping. ```auto traceroute app.plex.tv ``` Let’s see how far you get ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 1:01am UTC](https://forums.plex.tv/t/ip-block-or-something-else/235192/5 "2020-01-08T01:01:24Z")
Closed on January 8, 2020, 1:01am UTC