# Is Plex Down

**URL:** https://forums.plex.tv/t/is-plex-down/319185
**Category:** General Discussions
**Created:** [October 12, 2018, 8:02pm UTC](https://forums.plex.tv/t/is-plex-down/319185 "2018-10-12T20:02:17Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![dracker007](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dracker007/32/19657_2.png) [@dracker007](https://forums.plex.tv/u/dracker007)
#### Post date: [October 12, 2018, 8:02pm UTC](https://forums.plex.tv/t/is-plex-down/319185/1 "2018-10-12T20:02:18Z")

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Anybody else having connection problems from outside their network?

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 12, 2018, 8:05pm UTC](https://forums.plex.tv/t/is-plex-down/319185/2 "2018-10-12T20:05:06Z")

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works like a charm.  
are you sure your server is up?

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### Author: ![dracker007](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dracker007/32/19657_2.png) [@dracker007](https://forums.plex.tv/u/dracker007)
#### Post date: [October 12, 2018, 8:09pm UTC](https://forums.plex.tv/t/is-plex-down/319185/3 "2018-10-12T20:09:59Z")

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Ya. My server even says its accessible remotely but [plex.tv](http://plex.tv) doesn’t work whether I’m outside the network or on. It just says the plex server is unreachable.

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### Author: ![dero908](https://avatars.discourse-cdn.com/v4/letter/d/13edae/32.png) [@dero908](https://forums.plex.tv/u/dero908)
#### Post date: [October 12, 2018, 8:19pm UTC](https://forums.plex.tv/t/is-plex-down/319185/4 "2018-10-12T20:19:23Z")

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Im also having this same issue.

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 12, 2018, 8:23pm UTC](https://forums.plex.tv/t/is-plex-down/319185/5 "2018-10-12T20:23:34Z")

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which exact URL are you using?  
one of

- [http://app.plex.tv/desktop](http://app.plex.tv/desktop)
- [https://app.plex.tv/desktop](https://app.plex.tv/desktop)

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### Author: ![dracker007](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dracker007/32/19657_2.png) [@dracker007](https://forums.plex.tv/u/dracker007)
#### Post date: [October 12, 2018, 8:25pm UTC](https://forums.plex.tv/t/is-plex-down/319185/6 "2018-10-12T20:25:24Z")

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the secure https one. a few other people are reporting the same issue.

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### Author: ![dracker007](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dracker007/32/19657_2.png) [@dracker007](https://forums.plex.tv/u/dracker007)
#### Post date: [October 12, 2018, 8:28pm UTC](https://forums.plex.tv/t/is-plex-down/319185/7 "2018-10-12T20:28:02Z")

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It just started working again. DDOS attack maybe?

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 12, 2018, 8:28pm UTC](https://forums.plex.tv/t/is-plex-down/319185/8 "2018-10-12T20:28:26Z")

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that’s odd… I can tell you it doesn’t appear to be a general issue.  
I’ve just tested this from various clients / browsers inside and outside my home network and could access them all.

also no outages reported on the status homepage:  
[https://status.plex.tv](https://status.plex.tv)

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### Author: ![dracker007](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dracker007/32/19657_2.png) [@dracker007](https://forums.plex.tv/u/dracker007)
#### Post date: [October 12, 2018, 8:29pm UTC](https://forums.plex.tv/t/is-plex-down/319185/9 "2018-10-12T20:29:58Z")

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Ya idk. Maybe carrier related. A couple people on the plex media server forum said theirs stopped working and then it started working again just now

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### Author: ![TheDeepestBlack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thedeepestblack/32/96870_2.png) [@TheDeepestBlack](https://forums.plex.tv/u/TheDeepestBlack)
#### Post date: [October 12, 2018, 8:31pm UTC](https://forums.plex.tv/t/is-plex-down/319185/10 "2018-10-12T20:31:35Z")

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There are about 4-5 posts on reddit talking about this as well, small group of people so it’s oddly happening to a few people, me included. It just popped back up for me and dracker. Same thing happened earlier. When it was down I tried rolling the docker back, port forwarding, using 2 different dockers, nothing worked. It would randomly come and go.

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### Author: ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)
#### Post date: [October 12, 2018, 9:26pm UTC](https://forums.plex.tv/t/is-plex-down/319185/11 "2018-10-12T21:26:43Z")

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I don’t know about down, because I can access plex web via work, and its working on my phone (LTE not wifi), but something is weird…

![Clipboard01](https://global.discourse-cdn.com/plex/original/3X/3/a/3ab57191a3a7956c3c66c4d7e38fdee30df3ef71.jpeg)

picture from a remotely connected plex web.

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### Author: ![TheDeepestBlack](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thedeepestblack/32/96870_2.png) [@TheDeepestBlack](https://forums.plex.tv/u/TheDeepestBlack)
#### Post date: [October 12, 2018, 9:31pm UTC](https://forums.plex.tv/t/is-plex-down/319185/12 "2018-10-12T21:31:26Z")

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Same. I have 3 friends streaming but it says remote access down…

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 12, 2018, 9:46pm UTC](https://forums.plex.tv/t/is-plex-down/319185/13 "2018-10-12T21:46:40Z")

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Someone recently explained this might be related to some of the checks Plex does running late or timing out. So Plex Web might falsely claim your server is not available remotely when it actually is.

Frankly speaking… if you can access it and your only problem is the indicator showing it wrongly… return to enjoying your remote watching session 😉

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### Author: ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)
#### Post date: [October 12, 2018, 9:50pm UTC](https://forums.plex.tv/t/is-plex-down/319185/14 "2018-10-12T21:50:56Z")

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sure, if its the odd random person

but this obviously affecting multiple users, and not necessarily in the same way, so something is up somewhere.

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### Author: ![Lambor](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lambor/32/100962_2.png) [@Lambor](https://forums.plex.tv/u/Lambor)
#### Post date: [October 12, 2018, 11:31pm UTC](https://forums.plex.tv/t/is-plex-down/319185/15 "2018-10-12T23:31:18Z")

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I was hit by the same. My server showed fully accessible outside your network but my server was offline according to plex apps and [plex.tv](http://plex.tv). I spent the last hour going through port forwarding settings, open port checks and even uninstalling the last windows update and turning off the AV & firewall. Finally I gave up, turned on verbose logging so I could give Plex a log with it failing and of course it worked like normal. I turned the logging off again and it still worked so not convinced it was something my end but happy it’s working.

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### Author: ![javernpond](https://avatars.discourse-cdn.com/v4/letter/j/7993a0/32.png) [@javernpond](https://forums.plex.tv/u/javernpond)
#### Post date: [October 12, 2018, 11:39pm UTC](https://forums.plex.tv/t/is-plex-down/319185/16 "2018-10-12T23:39:21Z")

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Having the same issue, it says it’s available outside the network but when I try I cannot access at all, I guess it’s a problem. I still can’t access my server ☹

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### Author: ![rmiskie](https://avatars.discourse-cdn.com/v4/letter/r/df788c/32.png) [@rmiskie](https://forums.plex.tv/u/rmiskie)
#### Post date: [October 12, 2018, 11:48pm UTC](https://forums.plex.tv/t/is-plex-down/319185/17 "2018-10-12T23:48:39Z")

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Same here, plex says “Fully accessible outside your network”.  
However, I can’t connect on a remote connection.

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### Author: ![Magaman316](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/magaman316/32/88738_2.png) [@Magaman316](https://forums.plex.tv/u/Magaman316)
#### Post date: [October 13, 2018, 2:13am UTC](https://forums.plex.tv/t/is-plex-down/319185/18 "2018-10-13T02:13:45Z")

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I’ll add to it. Can access remotely via web but iPhone and Samsung TV apps not able to. Server says no remote access, disabling and re-enabling I get the green check that remote access is up but only working remotely through web. Checked via a few VPN locations.

There is a word wide DNS system upgrade occurring, perhaps it’s related…

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### Author: ![mvegetto](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mvegetto/32/100996_2.png) [@mvegetto](https://forums.plex.tv/u/mvegetto)
#### Post date: [October 13, 2018, 4:49am UTC](https://forums.plex.tv/t/is-plex-down/319185/19 "2018-10-13T04:49:46Z")

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I am also having the same issues.

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### Author: ![BIFFTAZ](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bifftaz/32/349206_2.png) [@BIFFTAZ](https://forums.plex.tv/u/BIFFTAZ)
#### Post date: [October 13, 2018, 5:14am UTC](https://forums.plex.tv/t/is-plex-down/319185/20 "2018-10-13T05:14:42Z")

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Having the same issue. Server says its accessible outside of network, But its not. Similar to the issues we had the other weekend just gone. Maybe this is a new feature that only allows us to use Plex during week days & disabled on the weekends? Who knows 😉

[Next page](https://forums.plex.tv/t/is-plex-down/319185.md?page=2)
