# Is the server running?

**URL:** https://forums.plex.tv/t/is-the-server-running/880803
**Category:** Plex Media Server
**Tags:** server-terramaster
**Created:** [June 23, 2024, 4:27pm UTC](https://forums.plex.tv/t/is-the-server-running/880803 "2024-06-23T16:27:21Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Sneller61](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@Sneller61](https://forums.plex.tv/u/Sneller61)
#### Post date: [June 23, 2024, 4:27pm UTC](https://forums.plex.tv/t/is-the-server-running/880803/1 "2024-06-23T16:27:21Z")

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Server Version#:1.40.3.8555  
Player Version#: 1.95.3.175-dd94cbd1  
TM F2-221  
TOS:5.1.67

Recently installed NAS v1.40.2.8395, and after much struggle, got it to scan my media files. Now what’s going on is that the server won’t launch. The software immediate throws me over to the plex-web interface.

Tried updating to v 1.40.3.8555 - no go.

Any thoughts?

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 23, 2024, 6:39pm UTC](https://forums.plex.tv/t/is-the-server-running/880803/2 "2024-06-23T18:39:09Z")

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> [@Sneller61](#):
>
> The software immediate throws me over to the plex-web interface.

That doesn’t sound wrong/bad.  
You can alternatively open http://[Terra Master NAS IP address]:32400/web in a local browser. If it shows you the web app, that means the server is running.

What exactly are you missing?

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### Author: ![Sneller61](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@Sneller61](https://forums.plex.tv/u/Sneller61)
#### Post date: [June 23, 2024, 9:59pm UTC](https://forums.plex.tv/t/is-the-server-running/880803/3 "2024-06-23T21:59:38Z")

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I can’t get access to my server. No plex interface sees it. No server settings. When I open Plex from NAS, I am directed to the plex-webpage-general Version 4.132.3, as opposed to server version 1.40.2.8395.

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 23, 2024, 10:31pm UTC](https://forums.plex.tv/t/is-the-server-running/880803/4 "2024-06-23T22:31:21Z")

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Have you tried opening the version of Plex Web bundled with your server by using the NAS’ local IP address to open it (not via some shortcut on the TOS page)?

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### Author: ![Sneller61](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@Sneller61](https://forums.plex.tv/u/Sneller61)
#### Post date: [June 24, 2024, 7:06pm UTC](https://forums.plex.tv/t/is-the-server-running/880803/5 "2024-06-24T19:06:39Z")

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I originally installed from download from Terramaster. That’s the one that originally crapped out. I have since learned other TM NAS owners are experiencing same.

I have since tried to install every way, and no change

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [September 22, 2024, 7:06pm UTC](https://forums.plex.tv/t/is-the-server-running/880803/6 "2024-09-22T19:06:59Z")

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