# Is there a bug reporting thread for the new Plex Experience?

**URL:** https://forums.plex.tv/t/is-there-a-bug-reporting-thread-for-the-new-plex-experience/919579
**Category:** General Discussions
**Created:** [May 22, 2025, 2:20am UTC](https://forums.plex.tv/t/is-there-a-bug-reporting-thread-for-the-new-plex-experience/919579 "2025-05-22T02:20:21Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![whoretoilet](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/whoretoilet/32/20330_2.png) [@whoretoilet](https://forums.plex.tv/u/whoretoilet)
#### Post date: [May 22, 2025, 2:20am UTC](https://forums.plex.tv/t/is-there-a-bug-reporting-thread-for-the-new-plex-experience/919579/1 "2025-05-22T02:20:21Z")

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I have been looking through and I cannot find one. I saw a post about how to report bugs, what to put in the post, attach log files, attach screenshots, etc. But, is the expectation to create a new thread for each bug found, or is there a thread I am missing specifically for bug reports? I really wish to help. I play a lot of alpha and beta release independent developer video games on Steam and bug threads in the Community are common.

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### Author: ![ChristianKent](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@ChristianKent](https://forums.plex.tv/u/ChristianKent)
#### Post date: [May 22, 2025, 2:23am UTC](https://forums.plex.tv/t/is-there-a-bug-reporting-thread-for-the-new-plex-experience/919579/2 "2025-05-22T02:23:29Z")

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yes you post a new thread in the subforum dedicated for it.

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### Author: ![eMpTy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/empty/32/333316_2.png) [@eMpTy](https://forums.plex.tv/u/eMpTy)
#### Post date: [May 23, 2025, 9:49am UTC](https://forums.plex.tv/t/is-there-a-bug-reporting-thread-for-the-new-plex-experience/919579/3 "2025-05-23T09:49:41Z")

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Did that here

> [@Video player crashes when network goes up and down](https://forums.plex.tv/t/video-player-crashes-when-network-goes-up-and-down/918963):
>
> Server Version#: offline - not relevant - 18.5 Player Version#: 2025.16.0 1068 Sorry. No logs. I’ll update if I can. Here how to reproduce error. 1/ download your videos to watch them offline 2/ go happily on vacation, hopping to watch them while travelling 3/ while travelling, your 4G network goes up and down, as always. 4/ each time the network comes back from being disconnected, the player tries to reconnect to the server, even if playing vidéos previously downloaded and therefore not …

But no follow up.

Maybe a bug db would ease knowing how bad the new app is, and help the Plex Team resolve those bugs to make it back to how good it used to be…

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [August 21, 2025, 9:50am UTC](https://forums.plex.tv/t/is-there-a-bug-reporting-thread-for-the-new-plex-experience/919579/4 "2025-08-21T09:50:42Z")

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