# ISO mod to fix legacy users on old api

**URL:** https://forums.plex.tv/t/iso-mod-to-fix-legacy-users-on-old-api/910273
**Category:** General Discussions
**Tags:** plex-web, server-truenas, account
**Created:** [March 26, 2025, 12:02am UTC](https://forums.plex.tv/t/iso-mod-to-fix-legacy-users-on-old-api/910273 "2025-03-26T00:02:33Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![myths420](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@myths420](https://forums.plex.tv/u/myths420)
#### Post date: [March 26, 2025, 12:02am UTC](https://forums.plex.tv/t/iso-mod-to-fix-legacy-users-on-old-api/910273/1 "2025-03-26T00:02:33Z")

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so its very annoying to have 88 users on my account that i cant remove, apparently plex user api was updated to a new model and instead of removing the old one they just left it. so any new user added can be managed correctly but any old user who joined during the old ip is just stuck on server forever. yes you can manually remove them but it really messess up 3rd party programs to track users statistics and such. so saw i few post about mods who will wipe the old cache and messaged one but seams he has been to busy to reply so trying to reach out to another mod willing fix this for me. ty.

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 26, 2025, 12:22am UTC](https://forums.plex.tv/t/iso-mod-to-fix-legacy-users-on-old-api/910273/2 "2025-03-26T00:22:48Z")

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Your account has no messages to anyone that I can see and only two posts that includes this one. I’m not sure what you mean by “ISO” mod.

I can wipe out your legacy friends list if that is what you mean.

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### Author: ![myths420](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@myths420](https://forums.plex.tv/u/myths420)
#### Post date: [March 26, 2025, 12:55am UTC](https://forums.plex.tv/t/iso-mod-to-fix-legacy-users-on-old-api/910273/3 "2025-03-26T00:55:43Z")

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i messaged attomatth feb 3rd. he viewed message but never replyed. yes if you could do that, that would be great. iso = in search of 😛

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 26, 2025, 1:05am UTC](https://forums.plex.tv/t/iso-mod-to-fix-legacy-users-on-old-api/910273/4 "2025-03-26T01:05:44Z")

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it’s done

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### Author: ![myths420](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@myths420](https://forums.plex.tv/u/myths420)
#### Post date: [March 26, 2025, 1:06am UTC](https://forums.plex.tv/t/iso-mod-to-fix-legacy-users-on-old-api/910273/5 "2025-03-26T01:06:58Z")

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ty ty let me double check to see if i still have ghost users. ty again for your time just confirmed a sane number of 28 🙂 have a good rest of your day/night

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [June 24, 2025, 1:07am UTC](https://forums.plex.tv/t/iso-mod-to-fix-legacy-users-on-old-api/910273/6 "2025-06-24T01:07:20Z")

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