# Issue reporting tool

**URL:** <https://forums.plex.tv/t/issue-reporting-tool/100136>\
**Category:** Feature Suggestions\
**Created:** [April 17, 2015, 2:06pm UTC](https://forums.plex.tv/t/issue-reporting-tool/100136 "2015-04-17T14:06:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tomt92](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tomt92/32/119945_2.png) [@tomt92](https://forums.plex.tv/u/tomt92)\
**Post date:** [April 17, 2015, 2:06pm UTC](https://forums.plex.tv/t/issue-reporting-tool/100136/1 "2015-04-17T14:06:46Z")

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Hi all,

&nbsp;

Im sure most of you have a large library like myself and multiple people using your server. On issue that keeps coming up is other users of my system will find an issue with an encoded file and them relay that to me. Needless to say later when i try to remember what file the issue was with and what the issue was i forgot.

&nbsp;

My purposeful is to have an addition to the ui that allows users to mark media files as have issues. A few issues that com to mind are:

Sound out of sync

pour video resolution

wrong language

hard coded subs.

&nbsp;

Any items marked with an issue would appear in Settings section. this would allow me to review problem media when i have time and my users to let me know what issues they had.

&nbsp;

Best case would be a customized list of issues that could be added and if multiple issues could be tagged to a single file.&nbsp;

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**Author:** ![s1mpleman](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/s1mpleman/32/6160_2.png) [@s1mpleman](https://forums.plex.tv/u/s1mpleman)\
**Post date:** [April 19, 2015, 8:38am UTC](https://forums.plex.tv/t/issue-reporting-tool/100136/2 "2015-04-19T08:38:25Z")

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+1 would love this feature... Mother tells me about stuff all the time and I forget... even if just the server administrator could mark the files, would be a start.&nbsp;

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 10, 2016, 3:31am UTC](https://forums.plex.tv/t/issue-reporting-tool/100136/3 "2016-01-10T03:31:34Z")

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duplicate request

> **[Feature Request - Problem Reporting & Requesting](https://forums.plex.tv/discussion/79313/feature-request-problem-reporting-requesting)**
>
> I think an extremely useful feature would be having a way people can report issues, or make requests.   I have over 5000 video files and 20,000 music files, I don't have time to go though all the corrupt or damaged ones.   Which annoys me to no...

> **[Feature Request: friends to give feedback or report issues of content](https://forums.plex.tv/discussion/103088/feature-request-friends-to-give-feedback-or-report-issues-of-content)**
>
> Hi As I'm sharing my library with my friends to view., a good feature is if they can give feedback on any movie or tv show., for example., they can report if the movie language is in French, or subtitle is wrong....etc

> **[Request: Report bad media button](https://forums.plex.tv/discussion/152594/request-report-bad-media-button)**
>
> I have a lot of shared users and content, and sometimes a bad file makes it through to plex... as such when you try and play it you only get black or it's corrupted or whatever...   I would love it if there was a "mark media as bad" button that all...

> **[\[Feature Request\] User error reporting to server manager.](https://forums.plex.tv/discussion/158265/feature-request-user-error-reporting-to-server-manager)**
>
> Allow users to submit error reports to the server manager.   Within the Pause Menu of any movie or television show and on the Plex homepage, please add a button that allows a user (friends of servers) to send error reports to the server manager....

closing

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 5, 2019, 11:23am UTC](https://forums.plex.tv/t/issue-reporting-tool/100136/4 "2019-09-05T11:23:06Z")

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