# Issue when using Web Player **URL:** \ **Category:** General Discussions\ **Tags:** server-synology, plex-web\ **Created:** [May 18, 2020, 11:45am UTC](https://forums.plex.tv/t/issue-when-using-web-player/591944 "2020-05-18T11:45:22Z")\ **Posts on this page:** 1\ **Showing post:** 17
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [May 18, 2020, 6:36pm UTC](https://forums.plex.tv/t/issue-when-using-web-player/591944/17 "2020-05-18T18:36:51Z")
> [@davidvpe](#): > > Server version is Version 1.18.5.2309 Consider upgrading to a current release. There is a transcoder problem that was fixed in [1.18.7.2415](https://forums.plex.tv/t/plex-media-server/30447/317). The problem affects Apollo Lake CPUs, which is the type in your NAS ([Celeron J3455](https://ark.intel.com/content/www/us/en/ark/products/95594/intel-celeron-processor-j3455-2m-cache-up-to-2-3-ghz.html)). > (Transcoder) Hardware decoding could produce corrupt video when burning subtitles on Apollo Lake-based processors. (#10753) As a test, disable hardware accelerated transcoding and see if the problem disappears. The video may buffer, as the CPU will have trouble keeping up, but it should be clear. The current public release is 1.19.3.2764. The current beta release is 1.19.3.2793. > [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/341): > > Plex Media Server 1.19.3.2793 is now available in the Beta update channel NEW: (Web) Updated to 4.30.2 FIXES: (DVR) Postprocessing scripts must now be located inside APPDATA/Scripts. Old scripts will continue to work (DVR) Server would sometimes fail to consume EPG data from certain XMLTV data files. (#11368) (First Run) Music libraries added during setup wizard could fail to be created (#11432) (Playlists) Adding an item to a playlist from a remote server didn’t work (#11305) (Security) R… --- _[View the full topic](https://forums.plex.tv/t/issue-when-using-web-player/591944)._