# Issue with pause control

**URL:** <https://forums.plex.tv/t/issue-with-pause-control/803146>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [August 3, 2022, 8:28pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146 "2022-08-03T20:28:24Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![fabien756](https://avatars.discourse-cdn.com/v4/letter/f/54ee81/32.png) [@fabien756](https://forums.plex.tv/u/fabien756)\
**Post date:** [August 3, 2022, 8:28pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/1 "2022-08-03T20:28:24Z")

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Hello,

Plexamp 4.3.0 installed on RPi/Digi2 Pro, optical linked to my Devialet Phantom.  
I use Plexamp app for Android as controller.

I play a radio playlist, everythink works well for a many tracks but suddunly i cannot pause the track. Only play icon visible and no action when tapping it.

Any idea of this strange behavior?

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<div class="post-metadata">

**Author:** ![tgp-2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tgp-2/32/276306_2.png) [@tgp-2](https://forums.plex.tv/u/tgp-2)\
**Post date:** [August 3, 2022, 9:36pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/2 "2022-08-03T21:36:13Z")

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I had similar problem with 4.3.0 last night … played ok for a while, then same behavior as described above

log files on both of my Pi installs are growing quickly … tons of the messages shown below … don’t know if these are related to the pause issue described here, but didn’t see these in prior release …

```auto
Aug 02, 2022 16:42:08.681 [Javascript] INFO - WebSocket: Connection error to ws://127.0.0.1:2000/jsonrpc
Aug 02, 2022 16:42:08.682 [Javascript] INFO - WebSocket: Connection closed to ws://127.0.0.1:2000/jsonrpc

```

[Plexamp.log](https://forums.plex.tv/uploads/short-url/rcabUlMepkbIX7KueSbdD8kkkD.log) (4.2 MB)

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<div class="post-metadata">

**Author:** ![fabien756](https://avatars.discourse-cdn.com/v4/letter/f/54ee81/32.png) [@fabien756](https://forums.plex.tv/u/fabien756)\
**Post date:** [August 4, 2022, 5:15pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/3 "2022-08-04T17:15:00Z")

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Anybody else experience this issue?  
Very annoying, now it occurs everytime i start a playlist.

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<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [August 4, 2022, 11:12pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/4 "2022-08-04T23:12:47Z")

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> [@fabien756](#):
>
> Anybody else experience this issue?

Post logs.

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<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [August 4, 2022, 11:13pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/5 "2022-08-04T23:13:45Z")

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> [@tgp-2](#):
>
> don’t know if these are related to the pause issue described here, but didn’t see these in prior release

They are innocuous.

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<div class="post-metadata">

**Author:** ![tgp-2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tgp-2/32/276306_2.png) [@tgp-2](https://forums.plex.tv/u/tgp-2)\
**Post date:** [August 4, 2022, 11:22pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/6 "2022-08-04T23:22:21Z")

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my logs posted above should include the time when I was observing this (the Pi playback stops responding to play/pause, or doesn’t respond consistently) … I think it was Aug2 around 8pm timestamp while I was jumping around tracks and making a playlist

have seen it multiple times since then, sometimes during playlist, sometimes during continuous album, once it starts happening it seems to continue until I restart plexamp on the pi

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<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [August 4, 2022, 11:28pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/7 "2022-08-04T23:28:38Z")

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If I look for `HttpServer:` logs I see a fair number of them in the 8 PM timeframe. I might need some more details around what you’re seeing it ignore, now that you know what to look for.

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<div class="post-metadata">

**Author:** ![tgp-2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tgp-2/32/276306_2.png) [@tgp-2](https://forums.plex.tv/u/tgp-2)\
**Post date:** [August 4, 2022, 11:33pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/8 "2022-08-04T23:33:14Z")

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will try to reproduce again later, and will take note of when exactly the problem becomes obvious

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<div class="post-metadata">

**Author:** ![tgp-2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tgp-2/32/276306_2.png) [@tgp-2](https://forums.plex.tv/u/tgp-2)\
**Post date:** [August 5, 2022, 2:37am UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/9 "2022-08-05T02:37:36Z")

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restarted plexamp on the pi with new logs  
connected to pi from plexamp on macos  
started playback from the first track of an album  
randomly pressed pause/play during the first track  
\*\* failed to pause at ~ 7:16pm \*\*  
long-pressed play/pause to stop playback  
stopped plexamp service

log attached  
[Plexamp.log](https://forums.plex.tv/uploads/short-url/i7a3eFGfHC3JD95KUJrV7lV0zBP.log) (157.1 KB)

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<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [August 5, 2022, 3:35am UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/10 "2022-08-05T03:35:50Z")

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Interesting…it does appear that at 19:16:47 it received a play instead of a pause. I assume that at the time the player UI showed a pause icon? If anything, it _appears_ the flaw would be on the controller side.

Just to clarify, where exactly are you trying to pause from? And might you have the controller logs for this period?

 ![Screen Shot 2022-08-04 at 5.33.11 PM](https://global.discourse-cdn.com/plex/original/4X/4/f/8/4f89ed910e7130a91763ca8dc867b8ea78670efe.png)

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<div class="post-metadata">

**Author:** ![tgp-2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tgp-2/32/276306_2.png) [@tgp-2](https://forums.plex.tv/u/tgp-2)\
**Post date:** [August 5, 2022, 4:15am UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/11 "2022-08-05T04:15:15Z")

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I was controlling and trying to pause from plexamp on MacOS (also 4.3.0, Apple Silicon)

log attached, there are errors during same timeframe

[Plexamp.1.log](https://forums.plex.tv/uploads/short-url/wfDiJ0Mp6MITcq1nThyJ3AfFfcN.log) (5.0 MB)

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<div class="post-metadata">

**Author:** ![fabien756](https://avatars.discourse-cdn.com/v4/letter/f/54ee81/32.png) [@fabien756](https://forums.plex.tv/u/fabien756)\
**Post date:** [August 5, 2022, 6:29am UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/12 "2022-08-05T06:29:07Z")

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Thanks for investigating this.  
I will post my logs next week when i come back at home.

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<div class="post-metadata">

**Author:** ![pjv](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pjv/32/4621_2.png) [@pjv](https://forums.plex.tv/u/pjv)\
**Post date:** [August 5, 2022, 12:29pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/13 "2022-08-05T12:29:12Z")

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I’m experiencing this too intermittently controlling headless Rpi plexamp 4.3.0 from macos plexamp 4.3.0.

Here’s another data point: it just happened to me and while I was searching around to find where plexamp on macos stores its logs, the next song in my playlist started and that fixed the pause function. I was unable to get pause working on the last track, then the track changed and pause is working again.

Anyone know where mac [plexamp logs](https://forums.plex.tv/t/plexamp-debug-logs-how-to-extract-them/753427) to?

EDIT: That’s funny (and cool). Discourse is turning my typing `plexamp logs` 👆 into a link to a help post that shows where they are.

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<div class="post-metadata">

**Author:** ![tgp-2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tgp-2/32/276306_2.png) [@tgp-2](https://forums.plex.tv/u/tgp-2)\
**Post date:** [August 5, 2022, 12:45pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/14 "2022-08-05T12:45:01Z")

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on MacOs, they’re in ~/Library/Logs/Plexamp

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<div class="post-metadata">

**Author:** ![pjv](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pjv/32/4621_2.png) [@pjv](https://forums.plex.tv/u/pjv)\
**Post date:** [August 5, 2022, 4:59pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/15 "2022-08-05T16:59:45Z")

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I just experienced the issue again trying to pause playback on headless plexamp via the macos plexamp client. I pressed pause (unsuccessfully) a number of times and then quit the macos client and pulled the logs.

I’m not sure if there is anything sensitive in the URLs in there and I don’t want @OttoKerner to yell at me again so I’m going to DM the log excerpt from this episode to @elan .

I restarted plexamp on the mac and playback resumed in the middle of the same track and the pause control was still non-functional. But as before, when the track changed to the next track in the playlist I was listening to, the pause control again returned to functionality.

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<div class="post-metadata">

**Author:** ![tgp-2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tgp-2/32/276306_2.png) [@tgp-2](https://forums.plex.tv/u/tgp-2)\
**Post date:** [August 6, 2022, 3:13am UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/16 "2022-08-06T03:13:11Z")

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the first couple of days using version 4.3.0 on both of my pi installs, I observed this issue frequently … couldn’t avoid it

since about noon today, the issue seems to have completely disappeared (frequently pressing play/pause, albums, playlists, jumping around from track to track … not once did it happen)

[edit] ok, always right after posting a comment, of course … it just happened again, this time I was again controlling from MacOS, paused playback on one pi, connected to the other pi to transfer and resume playback of the same track, and immediately I lost control of play/pause on the second pi.

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<div class="post-metadata">

**Author:** ![mattkoop](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@mattkoop](https://forums.plex.tv/u/mattkoop)\
**Post date:** [August 7, 2022, 9:28am UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/17 "2022-08-07T09:28:25Z")

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I am having the same problem. Once I initiate a stream to the PlexAmp headless, the PlexAmp controller (on an android phone) no longer reacts to play or pause.

This \<\> to coincide with the 4.3 upgrade, as prior it worked flawlessly.

I hope this bit of info helps:  
I have PlexAmp installed on my desktop (Fedora 36), and when I control the application via PlexAmp on the phone (by connecting to it) - play and pause works fine. This is not headless!

The PlexAmp on the Raspberry Pi is headless, and this has the problem with play and pause controlled via the phone, as well as via the PlexAmp installation on my desktop - safe to say it is isolated to the headless install on the Raspberry Pi. (which I upgraded to 4.3 recently).

I hope this helps.

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<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [August 7, 2022, 9:50pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/18 "2022-08-07T21:50:42Z")

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I think I see what might be going wrong, will try a few things over here.

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<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [August 7, 2022, 10:01pm UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/19 "2022-08-07T22:01:07Z")

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Yeah, I can reproduce now, I think what happens is that after the device goes quiescent (after a longer pause), it gets confused about what state it’s in, so the play/pause button is confused.

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<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [August 8, 2022, 4:19am UTC](https://forums.plex.tv/t/issue-with-pause-control/803146/20 "2022-08-08T04:19:52Z")

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Please try this beta build and see if it helps ~ [https://plexamp.plex.tv/headless/Plexamp-Linux-headless-v4.3.1-beta.5.tar.bz2](https://plexamp.plex.tv/headless/Plexamp-Linux-headless-v4.3.1-beta.5.tar.bz2)

@tgp-2 @mattkoop @fabien756 @pjv

[Next page](https://forums.plex.tv/t/issue-with-pause-control/803146.md?page=2)
