# Issue with plex and big sur **URL:** \ **Category:** Plex Media Server\ **Tags:** server-mac\ **Created:** [January 7, 2021, 12:54pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468 "2021-01-07T12:54:48Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ratatapa](https://avatars.discourse-cdn.com/v4/letter/r/b5a626/32.png) [@ratatapa](https://forums.plex.tv/u/ratatapa)\ **Post date:** [January 7, 2021, 12:54pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/1 "2021-01-07T12:54:49Z")
Ok Plex run on a IMAC 2018, on Big Sur 11.1 Plex is version 1.21.1.3876 my media is on a USB drive formatted NTFS and Im using Tuxera 2020 to be able to write NTFS file I updated everything today, Plex, Tuxera and Mac to Big sur so Im not sure where the problem started But now every thing I watch bug on different way Either -Freezes Jumps around to another time in the show stop the show and passes to the next one This happens with every kind of show on every devices (on my Mac directly, iPad, Roku TV, samsung TV) I tried to put a show directly on my Mac (to see if the issue was my external HDD or my Tuxera) and the issue still happens So the issue is either Plex or my MAC Any idea? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [January 7, 2021, 12:58pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/2 "2021-01-07T12:58:15Z")
There’s been some issues with Big Sur in combination with certain network filtering apps (e.g. Little Snitch). This was fixed with the update to Big Sur 11.1. I haven’t seen any general issues / problems since. So not sure what is causing this for you. Doesn’t seem to be a general issue w/ Plex or macOS. ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [January 7, 2021, 1:29pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/3 "2021-01-07T13:29:20Z")
I use NTFS for Mac by Paragon without issue on iMac 2020. MacOS 11.1 installed. Suggestions: 1. Dump Cache 2. Check if these files are Transcoding, avoid transcoding with file selection. 3. If using Wifi check your Band and Channel selection for Congestion and interference, router position 4. To reduce LAN issues make static all device LAN IP addressing 5. Make sure your not using IPv6 on devices or Server 6. Try using a Public DNS 1.1.1.1 or 8.8.8.8 7. If using a 27" iMac check your RAM is seated correctly and all modules installed are preforming in their current slots. > **[Use Apple Diagnostics to test your Mac](https://support.apple.com/en-us/HT202731)** > > Apple Diagnostics, formerly known as Apple Hardware Test, can check your Mac for hardware issues. > **[Reset NVRAM or PRAM on your Mac](https://support.apple.com/en-us/HT204063)** > > If your Mac has issues related to settings stored in NVRAM or PRAM, resetting it might help. ---
**Author:** ![ratatapa](https://avatars.discourse-cdn.com/v4/letter/r/b5a626/32.png) [@ratatapa](https://forums.plex.tv/u/ratatapa)\ **Post date:** [January 7, 2021, 2:19pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/4 "2021-01-07T14:19:35Z")
how do I check the transcoder part? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [January 7, 2021, 4:07pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/5 "2021-01-07T16:07:17Z")
You could use the information showing in the “now playing” tile for that playback on the Plex server dashboard. If any part of the media is being transcoded, this will displayed (where the exemplary screenshot says “Direct Play”). ![Exemplary screenshot from the "now playing" section](https://global.discourse-cdn.com/plex/original/3X/b/4/b4db69bff4532b5c7e0247f65a98809ca7a97972.jpeg) > **[Server Status and Dashboard | Plex Support](https://support.plex.tv/articles/200871837-status-and-dashboard/)** > > The server status pages let you monitor what your Plex Media Server is doing and how it’s being used. There... ---
**Author:** ![ratatapa](https://avatars.discourse-cdn.com/v4/letter/r/b5a626/32.png) [@ratatapa](https://forums.plex.tv/u/ratatapa)\ **Post date:** [January 7, 2021, 6:29pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/6 "2021-01-07T18:29:24Z")
Problem seems to be my Mac finally As I have the same problem with VLC ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [January 7, 2021, 6:32pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/7 "2021-01-07T18:32:53Z")
Did the Apple Diagnostics test show any issues? ---
**Author:** ![ratatapa](https://avatars.discourse-cdn.com/v4/letter/r/b5a626/32.png) [@ratatapa](https://forums.plex.tv/u/ratatapa)\ **Post date:** [January 7, 2021, 6:53pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/8 "2021-01-07T18:53:48Z")
nope nothing ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 7, 2021, 6:54pm UTC](https://forums.plex.tv/t/issue-with-plex-and-big-sur/675468/9 "2021-04-07T18:54:05Z")
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