# Issues with Plex Certificate Generation

**URL:** <https://forums.plex.tv/t/issues-with-plex-certificate-generation/781075>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [March 17, 2022, 9:24pm UTC](https://forums.plex.tv/t/issues-with-plex-certificate-generation/781075 "2022-03-17T21:24:08Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Serzyfritz](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@Serzyfritz](https://forums.plex.tv/u/Serzyfritz)\
**Post date:** [March 17, 2022, 9:24pm UTC](https://forums.plex.tv/t/issues-with-plex-certificate-generation/781075/1 "2022-03-17T21:24:08Z")

</div>

My plex server is unable to generate a new certificate.  
I was having issues and had to clear my Cache a few times and now I am getting the following errors.

Server Version#: 1.25.8.5621

```auto
CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?> <errors> <error code="1003" message="API rate limit exceeded"/> </errors> 

```

```auto
CERT: Error acquiring new certificate: Failed to retrieve cert from plex.tv: 429, 

```

---

<div class="post-metadata">

**Author:** ![Serzyfritz](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@Serzyfritz](https://forums.plex.tv/u/Serzyfritz)\
**Post date:** [March 18, 2022, 8:16pm UTC](https://forums.plex.tv/t/issues-with-plex-certificate-generation/781075/2 "2022-03-18T20:16:08Z")

</div>

@ChuckPa I see you have helped people in the past to reset this, would you be able to assist?

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [March 18, 2022, 9:45pm UTC](https://forums.plex.tv/t/issues-with-plex-certificate-generation/781075/3 "2022-03-18T21:45:13Z")

</div>

@Serzyfritz

I don’t monitor windows… There is common thread for SSL Certificate issues.

I have reset your certificate. Restart the server.

---

<div class="post-metadata">

**Author:** ![Serzyfritz](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@Serzyfritz](https://forums.plex.tv/u/Serzyfritz)\
**Post date:** [March 18, 2022, 10:02pm UTC](https://forums.plex.tv/t/issues-with-plex-certificate-generation/781075/4 "2022-03-18T22:02:59Z")

</div>

@ChuckPa Thank you very very much!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 16, 2022, 10:03pm UTC](https://forums.plex.tv/t/issues-with-plex-certificate-generation/781075/5 "2022-06-16T22:03:44Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
