# Issues with transcoding

**URL:** <https://forums.plex.tv/t/issues-with-transcoding/750785>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [October 15, 2021, 2:47am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785 "2021-10-15T02:47:12Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 20, 2021, 4:16am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/23 "2021-10-20T04:16:43Z")

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we cannot mix WIndows with Linux. It’ll make my eyes gloss over 🙂

E5-2630 == has no VAAPI internal. (I have an E5-2690 v4)  
– ignore the transcoder error about not finding one.

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**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:18am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/24 "2021-10-20T04:18:07Z")

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ok sounds good

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**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:18am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/25 "2021-10-20T04:18:36Z")

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one more thing plex is stuck on this

Sonic Analysis:  
Processing 0 albums

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 20, 2021, 4:25am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/26 "2021-10-20T04:25:47Z")

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I can’t help with that unfortunately. I don’t index any music with Plex (I have vinyl here)

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**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:26am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/27 "2021-10-20T04:26:45Z")

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Actually, it’s this

 ![image](https://global.discourse-cdn.com/plex/original/4X/8/b/a/8ba77bb79a738bc9d464139324104e8e039351d4.jpeg)

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 20, 2021, 4:27am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/28 "2021-10-20T04:27:32Z")

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Sonic Analysis (music) on Television episodes ?

You’re mixing content libraries ?

I’m confused. Why would there be music processing in video libraries ?

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**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:29am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/29 "2021-10-20T04:29:08Z")

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Good question, that’s the only thing i can think of that is making it do that. Unless it’s a glitch.

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**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:31am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/30 "2021-10-20T04:31:31Z")

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Explains why I have a ton of Caught exception trying to convert extra data attribute ‘originallyAvailableAt’ with type 1 and value ‘2014-11-03’ ~ bad lexical cast: source type value could not be interpreted as target

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 20, 2021, 4:34am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/31 "2021-10-20T04:34:50Z")

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When’s the last you reviewed the directory list for each library section?

Then , how about a `find -type` search to look for symlinks which could be causing it to divert.

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**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:36am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/32 "2021-10-20T04:36:33Z")

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Never, but I don’t use symlinks

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**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:37am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/33 "2021-10-20T04:37:57Z")

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Also, I only have Movies & TV shows no music

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 20, 2021, 4:39am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/34 "2021-10-20T04:39:34Z")

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something caused it to get into music mode. Is the activity confined to a specific section?

If it is? Try creating a new section (test section) scanning the same media files. Make certain to NOT include content from other libraries) . See what result you get

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<div class="post-metadata">

**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:43am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/35 "2021-10-20T04:43:11Z")

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Finished processing movies and TV shows is what it’s doing

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<div class="post-metadata">

**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:44am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/36 "2021-10-20T04:44:15Z")

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I’ll wait for this to finish processing and report back

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<div class="post-metadata">

**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 1:51pm UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/37 "2021-10-20T13:51:02Z")

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So that problem went away musta been a glitch, Only one problem remains. On my PC when I try to transcode a movie on plex app on Windows and Chrome browser on local network I get [Transcode] [FFMPEG] - Failed to initialise VAAPI connection: -1 (unknown libva error). still… But no such errors on smart TV and android app

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<div class="post-metadata">

**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 20, 2021, 4:02pm UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/38 "2021-10-20T16:02:44Z")

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I find this odd why it even works

 ![transcode to 720p local network.PNG](https://global.discourse-cdn.com/plex/original/4X/2/3/0/230a29d83aa953dc8f9d536c0657383c75b38f29.jpeg)  
 ![direct on android app.PNG](https://global.discourse-cdn.com/plex/original/4X/1/5/5/155a51f7d4397b0e991b53efd9643b8968777d3a.jpeg)

But doesn’t work on Windows APP

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 20, 2021, 4:49pm UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/39 "2021-10-20T16:49:07Z")

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> [@l33tster](#):
>
> [Transcode] [FFMPEG] - Failed to initialise VAAPI connection: -1 (unknown libva error). still

You wil ALWAYS get this “error”. It’s not a real error.

You are seeing the transcoder probing the hardware capabilities as it starts. It does this on every playback.

Your CPU does not support VAAPI because there is no Quick Sync Video (QSV) capability in it.

You do have a Nvidia GPU card.

The transcoder’s logic is to:

1. Probe possible transcoding device(s) – Nvidia and/or CPU
2. If multiple , use specific device path as set in Preferences.xml,
3. else use transcoding device which was discovered by probing . (the Nvidia)

TL;DR ?

It’s not an error – It’s just messiness

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<div class="post-metadata">

**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 21, 2021, 1:30am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/40 "2021-10-21T01:30:32Z")

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My friend’s Samsung TV un65mu8000 “Up to date” got those VAAPI errors on my plex console it would not play a movie. I optimized the movie just for the fun of it, and it worked with the new version, so what gives?  
Original file info

 ![image](https://global.discourse-cdn.com/plex/original/4X/6/c/6/6c6d9ac9319fc80f1ad6ffc1d9e172223db4ae23.png)

Updated version

 ![image](https://global.discourse-cdn.com/plex/original/4X/f/2/f/f2f79d05f16d45422540d0a48fdc68960db9390e.png)

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<div class="post-metadata">

**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\
**Post date:** [October 21, 2021, 1:44am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/41 "2021-10-21T01:44:04Z")

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I have a LG 65NANO90UPA I am able to watch the original file with transcoding but those vappi things show up on console but doesn’t fail to play … Very weird…

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 21, 2021, 1:47am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/42 "2021-10-21T01:47:19Z")

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Turn off the HW Assisted Acceleration as it doesn’t apply to your processor and the errors will go away.

Unless you have a newer xeon with the capability, you have to slug through it brute force or use a Nvidia GPU card.

May I see the DEBUG ZIP file which captures that playback attempt?

I can look and see why it did what it did.

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