# Issues with transcoding **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [October 15, 2021, 2:47am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785 "2021-10-15T02:47:12Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 1:53am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/43 "2021-10-21T01:53:32Z")
![image](https://global.discourse-cdn.com/plex/original/4X/8/9/b/89bb8f069cc8b2cc1587f19b402f26590cd8830f.jpeg) My bad i turned it off do i need to restart pms? ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 1:54am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/44 "2021-10-21T01:54:12Z")
[Plex Media Server Logs\_2021-10-21\_01-53-50.zip](https://forums.plex.tv/uploads/short-url/jV1RHhdjJQWZxf0oYnvUE2NyFTv.zip) (4.4 MB) ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:00am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/45 "2021-10-21T02:00:01Z")
Turned off now, i don’t get (hw) ![image](https://global.discourse-cdn.com/plex/original/4X/a/6/7/a679b5d6e10a134836084b7506e403083cf9167f.png) ![image](https://global.discourse-cdn.com/plex/original/4X/d/1/0/d105002627d0757fa4c64071dcafe83e0feea990.png) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 21, 2021, 2:05am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/46 "2021-10-21T02:05:51Z")
If you look in /dev/dri, how many `renderDxxx` devices do you see? you should see only the Nvidia at renderD128. I am asking because, as I learn xeons (i just got one), we might be able to minimize the probing by specifying `HardwareDevicePath="/dev/dri/renderD128"` in Preferences.xml. It’ll should see the Nvidia and ignore the host CPU probing. 🤞 ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:10am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/47 "2021-10-21T02:10:04Z")
![image](https://global.discourse-cdn.com/plex/original/4X/d/7/e/d7e8a77aba9135739bdbb9365a11fb44c944ce94.png) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 21, 2021, 2:14am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/48 "2021-10-21T02:14:01Z")
card0 and card1 ? Interesting. If you have QSV capability (this is my i7-7700), it will look like this. ```auto [~] # ls -la /dev/dri total 0 drwxr-xr-x 2 admin administrators 80 2021-10-17 11:51 ./ drwxr-xr-x 17 admin administrators 21560 2021-10-20 07:50 ../ crw------- 1 admin administrators 226, 0 2021-10-17 11:51 card0 crw------- 1 admin administrators 226, 128 2021-10-17 11:51 renderD128 [~] # ``` Let’s go ahead and add the entry but i’m not happy about two cards showing up. Is there one on the motherboard which is unused / without driver ? In Preferences.xml, with Plex stopped, add the entry. It will look like this ```auto SomeOtherPref="Value" HardwareDevicePath="/dev/dri/renderD128" /> ``` Save the file and start Plex ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:14am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/49 "2021-10-21T02:14:55Z")
Yeah, i only have 1 Card ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 21, 2021, 2:15am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/50 "2021-10-21T02:15:38Z")
Note: Just noticed that the group assigned to the card is NOT how it should be. Do you have UDEV installed ? It doesn’t look like you do. Here is my NUC (with 2 GPU cards) and udev installed. ```auto chuck@papyplex:~$ ls -la /dev/dri total 0 drwxr-xr-x 3 root root 140 Oct 19 19:14 . drwxr-xr-x 18 root root 4140 Oct 20 15:54 .. drwxr-xr-x 2 root root 120 Oct 19 19:14 by-path crw-rw----+ 1 root render 226, 0 Oct 19 19:14 card0 crw-rw----+ 1 root render 226, 1 Oct 19 19:14 card1 crw-rw----+ 1 root render 226, 128 Oct 19 19:14 renderD128 crw-rw----+ 1 root render 226, 129 Oct 19 19:14 renderD129 chuck@papyplex:~$ ``` The cards are owned by ‘render’. ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:16am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/51 "2021-10-21T02:16:28Z")
Unsure about that TBH ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 21, 2021, 2:17am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/52 "2021-10-21T02:17:02Z")
On my NUC, Plex is a member of the `render` group. To test: ```auto sudo chown 666 /dev/dri/card* /dev/dri/render* ``` ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:19am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/53 "2021-10-21T02:19:37Z")
![image](https://global.discourse-cdn.com/plex/original/4X/2/7/b/27bde07553de8b0bdfb453909cce850aaa704c0e.png) ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:19am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/54 "2021-10-21T02:19:52Z")
do u still want me to add that line to xml? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 21, 2021, 2:23am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/55 "2021-10-21T02:23:24Z")
Do the CHMOD first, rerun the transcode test. Still might get errors but things should work. After that, apply the Pref to see if we can quiet the error reporting ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:23am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/56 "2021-10-21T02:23:41Z")
i did the chmod yes ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 21, 2021, 2:23am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/57 "2021-10-21T02:23:59Z")
GPU engage? ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:24am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/58 "2021-10-21T02:24:37Z")
one sec loading up everything tv slow lol ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:31am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/59 "2021-10-21T02:31:42Z")
![image](https://global.discourse-cdn.com/plex/original/4X/f/2/3/f23d17c363f97ac445eea15e466a185d09b96e01.jpeg) still there… ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:33am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/60 "2021-10-21T02:33:13Z")
ill get her to try on her TV again ---
**Author:** ![l33tster](https://avatars.discourse-cdn.com/v4/letter/l/c2a13f/32.png) [@l33tster](https://forums.plex.tv/u/l33tster)\ **Post date:** [October 21, 2021, 2:36am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/61 "2021-10-21T02:36:40Z")
No go, still won’t load playing original file same problem ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [October 21, 2021, 2:38am UTC](https://forums.plex.tv/t/issues-with-transcoding/750785/62 "2021-10-21T02:38:00Z")
Logs please? [Previous page](https://forums.plex.tv/t/issues-with-transcoding/750785.md?page=2) [Next page](https://forums.plex.tv/t/issues-with-transcoding/750785.md?page=4)