# JPG image rotation fail

**URL:** <https://forums.plex.tv/t/jpg-image-rotation-fail/223658>\
**Category:** General Discussions\
**Created:** [January 31, 2018, 12:33am UTC](https://forums.plex.tv/t/jpg-image-rotation-fail/223658 "2018-01-31T00:33:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![qdbmkemirsk11](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/qdbmkemirsk11/32/25379_2.png) [@qdbmkemirsk11](https://forums.plex.tv/u/qdbmkemirsk11)\
**Post date:** [January 31, 2018, 12:33am UTC](https://forums.plex.tv/t/jpg-image-rotation-fail/223658/1 "2018-01-31T00:33:00Z")

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I see threads going back to 2013 about how Plex fails to show images in the right orientation.  
Still doesn’t work.  
I tried “remove all tags” in WinExplore, which supposedly removes all EXIF tags.  
Doesn’t help.  
Don’t particularly feel like going back to SaveAs \*.PNG thousands of photos just to placate Plex. Any other ideas?

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [January 31, 2018, 11:04pm UTC](https://forums.plex.tv/t/jpg-image-rotation-fail/223658/2 "2018-01-31T23:04:59Z")

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Can you provide 1 photo that doesn’t rotate correctly for you? You can PM me the file if you don’t want to make it public.

Edit - Also, what version of PMS and OS are you running on, and what client are you viewing in?

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**Author:** ![qdbmkemirsk11](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/qdbmkemirsk11/32/25379_2.png) [@qdbmkemirsk11](https://forums.plex.tv/u/qdbmkemirsk11)\
**Post date:** [February 3, 2018, 1:26am UTC](https://forums.plex.tv/t/jpg-image-rotation-fail/223658/3 "2018-02-03T01:26:24Z")

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hi! thanks ! PMS v1.10.1.4602 on Windoze 7 Home Premium, client is TiVo. Here is one that I told WindozeExplorer to “remove details” thinking that might strip the EXIF flags..anyway it still displays wrong

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**Author:** ![qdbmkemirsk11](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/qdbmkemirsk11/32/25379_2.png) [@qdbmkemirsk11](https://forums.plex.tv/u/qdbmkemirsk11)\
**Post date:** [February 3, 2018, 1:26am UTC](https://forums.plex.tv/t/jpg-image-rotation-fail/223658/4 "2018-02-03T01:26:43Z")

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It also displays wrong in my browser here

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**Author:** ![qdbmkemirsk11](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/qdbmkemirsk11/32/25379_2.png) [@qdbmkemirsk11](https://forums.plex.tv/u/qdbmkemirsk11)\
**Post date:** [February 3, 2018, 1:30am UTC](https://forums.plex.tv/t/jpg-image-rotation-fail/223658/5 "2018-02-03T01:30:08Z")

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here is a screen shot in which you can see it opens correctly in Windoze PhotoViewer

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:32am UTC](https://forums.plex.tv/t/jpg-image-rotation-fail/223658/6 "2020-01-08T00:32:30Z")

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