# Just Installed Plex Media Server, doesn't make it through the setup process **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [January 9, 2023, 11:39pm UTC](https://forums.plex.tv/t/just-installed-plex-media-server-doesnt-make-it-through-the-setup-process/826226 "2023-01-09T23:39:41Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![SalaciousGoo](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@SalaciousGoo](https://forums.plex.tv/u/SalaciousGoo)\ **Post date:** [January 9, 2023, 11:39pm UTC](https://forums.plex.tv/t/just-installed-plex-media-server-doesnt-make-it-through-the-setup-process/826226/1 "2023-01-09T23:39:41Z")
It goes through the install, but once the web app opens, I can’t get through the second page. The only error it throws is " A problem has been detected with a core component of Plex Media Server." Any help would be appreciated, I’ve been messing with this all day. Server Version#:1.30.0.6486-629d58034 [plex logs.zip](https://forums.plex.tv/uploads/short-url/p1f4IiKcZ6UZxBXueGhJlKkxCVT.zip) (14.3 KB) ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [January 10, 2023, 7:04am UTC](https://forums.plex.tv/t/just-installed-plex-media-server-doesnt-make-it-through-the-setup-process/826226/2 "2023-01-10T07:04:14Z")
Try this > [@You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1): > > Warning: During these steps your Windows Plex server will be removed from any plex.tv account it has been connected to. The result will be that you won’t be able to acess it normally, unless you re-claim it. (Method 1 will try to do that automatically.) So you have been told to perform this procedure [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) in order to solve a problem accessing your server – but doing so requires you to edit the W… ---
**Author:** ![SalaciousGoo](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@SalaciousGoo](https://forums.plex.tv/u/SalaciousGoo)\ **Post date:** [January 11, 2023, 4:11pm UTC](https://forums.plex.tv/t/just-installed-plex-media-server-doesnt-make-it-through-the-setup-process/826226/3 "2023-01-11T16:11:25Z")
Sorry, no luck. still getting the same error on the server setup page. That PMS4 program said the server was claimed, but the other info was blank, like the pic I’m going to attach. ![Screenshot (45)](https://global.discourse-cdn.com/plex/original/4X/e/c/5/ec5fd3e284bbd5df3e4f9adf33c0d52e074abd5e.png) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [January 11, 2023, 4:40pm UTC](https://forums.plex.tv/t/just-installed-plex-media-server-doesnt-make-it-through-the-setup-process/826226/4 "2023-01-11T16:40:01Z")
Do you have Torrent clients or FTP server software installed? Disable/close them before trying to start Plex server. Was Plex server already installed on this machine in the past? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 11, 2023, 4:40pm UTC](https://forums.plex.tv/t/just-installed-plex-media-server-doesnt-make-it-through-the-setup-process/826226/5 "2023-04-11T16:40:57Z")
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