# Keep getting not authorized ، big issues

**URL:** <https://forums.plex.tv/t/keep-getting-not-authorized-big-issues/846674>\
**Category:** Plex Media Server\
**Tags:** server-windows, plex-web, player-windows\
**Created:** [July 7, 2023, 9:52pm UTC](https://forums.plex.tv/t/keep-getting-not-authorized-big-issues/846674 "2023-07-07T21:52:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![myclo7](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@myclo7](https://forums.plex.tv/u/myclo7)\
**Post date:** [July 7, 2023, 9:52pm UTC](https://forums.plex.tv/t/keep-getting-not-authorized-big-issues/846674/1 "2023-07-07T21:52:59Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Hello, I am facing a huge problem in the process of connecting my Windows server with Plex, where the message of

 ![image](https://global.discourse-cdn.com/plex/original/4X/2/1/7/21722ed68b08cf276872dc3d0102c12aa98b7d59.jpeg)  
. Super annoying! , I have tried all the methods and solutions, but to no avail. I have restarted the device more than once and there is no way ( pls help me guys ) my windows is 2019

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**Author:** ![myclo7](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@myclo7](https://forums.plex.tv/u/myclo7)\
**Post date:** [July 8, 2023, 8:49am UTC](https://forums.plex.tv/t/keep-getting-not-authorized-big-issues/846674/2 "2023-07-08T08:49:39Z")

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I don’t understand bro , can you explain more and if you can show me in video or pictures pls

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 6, 2023, 8:50am UTC](https://forums.plex.tv/t/keep-getting-not-authorized-big-issues/846674/3 "2023-10-06T08:50:35Z")

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