# Labels continue deleting from series

**URL:** <https://forums.plex.tv/t/labels-continue-deleting-from-series/931361>\
**Category:** Plex Media Server\
**Tags:** server-windows, library-management\
**Created:** [September 19, 2025, 8:46pm UTC](https://forums.plex.tv/t/labels-continue-deleting-from-series/931361 "2025-09-19T20:46:12Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![sspringer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sspringer/32/108930_2.png) [@sspringer](https://forums.plex.tv/u/sspringer)\
**Post date:** [September 19, 2025, 8:46pm UTC](https://forums.plex.tv/t/labels-continue-deleting-from-series/931361/1 "2025-09-19T20:46:12Z")

</div>

Server Version#: 1.41.3.9292  
Player Version#: N/A

I use custom labels to shape content access for family members. these labels disappeared from series library after updating to 1.41.3.9292. I reset them all yesterday. today, they have disappeared again.

Logs :

[Plex Media Server Logs\_2025-09-19\_13-44-31.zip](https://forums.plex.tv/uploads/short-url/kQ6vSfxYjsAuT7F2Prwb4O2waWG.zip) (5.6 MB)

---

<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [September 19, 2025, 9:26pm UTC](https://forums.plex.tv/t/labels-continue-deleting-from-series/931361/2 "2025-09-19T21:26:00Z")

</div>

I did not see anything obvious in logs but still looking and may have to get one of the devs to take a look. Were these logs from right after you noticed the labels missing or after you added them back?

> [@sspringer](#):
>
> Server Version#: 1.41.3.9292

Any reason you are a version that old? There have been about 10 public versions since then. Current public is **1.42.1.10060**

---

<div class="post-metadata">

**Author:** ![sspringer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sspringer/32/108930_2.png) [@sspringer](https://forums.plex.tv/u/sspringer)\
**Post date:** [September 19, 2025, 10:52pm UTC](https://forums.plex.tv/t/labels-continue-deleting-from-series/931361/3 "2025-09-19T22:52:25Z")

</div>

The logs were collected when I noticed the second label removal (so after the first removal and first manual correction). I will look at the versioning. the web side has the ‘check for updates’ button dithered, but I’ll look on the windows machine itself as well

---

<div class="post-metadata">

**Author:** ![sspringer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sspringer/32/108930_2.png) [@sspringer](https://forums.plex.tv/u/sspringer)\
**Post date:** [September 19, 2025, 10:56pm UTC](https://forums.plex.tv/t/labels-continue-deleting-from-series/931361/4 "2025-09-19T22:56:21Z")

</div>

Actually, looks like that may be another bug. When I look in the server admin page, it reports 1.41.3.9292. When I click the ‘what’s new’ button, I am presented the correct current version

 ![image](https://global.discourse-cdn.com/plex/original/4X/6/5/a/65a821d2cae2c31b4863427c26c31e5c03d8f4cb.png)

 ![image](https://global.discourse-cdn.com/plex/original/4X/7/5/8/7582dcfc4b6b51ec47cc96ece263897ee127b4b1.png)

---

<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [September 19, 2025, 11:00pm UTC](https://forums.plex.tv/t/labels-continue-deleting-from-series/931361/5 "2025-09-19T23:00:55Z")

</div>

The “whats new” will be the version that is available to download. the one to the left of the “check for updates” button is the currently installed version.

your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) also indicated you are currently on 1.41.3.9292

YOu might want to download the installer manually from our site and do that rather then updating from within

---

<div class="post-metadata">

**Author:** ![sspringer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sspringer/32/108930_2.png) [@sspringer](https://forums.plex.tv/u/sspringer)\
**Post date:** [September 19, 2025, 11:41pm UTC](https://forums.plex.tv/t/labels-continue-deleting-from-series/931361/6 "2025-09-19T23:41:08Z")

</div>

got it. i have gone ahead and upgraded and reapplied labels. i’ll let you know if it occurs again and pull logs

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 18, 2025, 11:41pm UTC](https://forums.plex.tv/t/labels-continue-deleting-from-series/931361/7 "2025-12-18T23:41:21Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
