# Lag when using LG SmartTV

**URL:** <https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [February 14, 2021, 2:45pm UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463 "2021-02-14T14:45:03Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![smartguy1011987](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@smartguy1011987](https://forums.plex.tv/u/smartguy1011987)\
**Post date:** [February 14, 2021, 2:45pm UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463/1 "2021-02-14T14:45:04Z")

</div>

Server Version#: Newest  
Player Version#: Newest

Hi  
I’m experiencing lag from the played Plex movies om ny LG Smarttv (both through native app and through chromecast), but not when using my mobile phone or the PC browser itself.

What to do?

---

<div class="post-metadata">

**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [February 14, 2021, 2:56pm UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463/2 "2021-02-14T14:56:08Z")

</div>

Can you explain further please? By lag are you talking about loading times or is your content not playing correctly. LG TV use WebOS, as Web indicates the app is not present on the TV, what you install is a loader only.

This maybe your issue.

DNS of TV: Change to 1.1.1.1 or 8.8.8.8

Avoid WiFi connection as they can be troublesome

---

<div class="post-metadata">

**Author:** ![smartguy1011987](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@smartguy1011987](https://forums.plex.tv/u/smartguy1011987)\
**Post date:** [February 14, 2021, 3:09pm UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463/3 "2021-02-14T15:09:24Z")

</div>

Hm, actually it turns out that;

1. Movies works on both host (pc) & iOS phone
2. Some (perhaps 70%) movies works when to/via LG tv

Very strange… the files themselves seems to be fine and working

---

<div class="post-metadata">

**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [February 14, 2021, 3:30pm UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463/4 "2021-02-14T15:30:46Z")

</div>

Can you provide a Movie title xml that does not work.

Model of LG and year

---

<div class="post-metadata">

**Author:** ![smartguy1011987](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@smartguy1011987](https://forums.plex.tv/u/smartguy1011987)\
**Post date:** [February 15, 2021, 8:37pm UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463/5 "2021-02-15T20:37:50Z")

</div>

Hi  
How do I get the xml?

Tv is lg 55b6v

---

<div class="post-metadata">

**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [February 16, 2021, 4:43am UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463/6 "2021-02-16T04:43:53Z")

</div>

From the Vertical Ellipsis bottom Right of Title Poster / Info

---

<div class="post-metadata">

**Author:** ![smartguy1011987](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@smartguy1011987](https://forums.plex.tv/u/smartguy1011987)\
**Post date:** [February 16, 2021, 5:23pm UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463/7 "2021-02-16T17:23:08Z")

</div>

Okay, please see attached 🙂[19.zip](https://forums.plex.tv/uploads/short-url/9JPH2FbAzHIqbUMbXptWuajpHbf.zip) (12.1 KB)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 17, 2021, 5:24pm UTC](https://forums.plex.tv/t/lag-when-using-lg-smarttv/690463/8 "2021-05-17T17:24:06Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
