# Laptop not recognizing media server **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [July 20, 2022, 2:31am UTC](https://forums.plex.tv/t/laptop-not-recognizing-media-server/801378 "2022-07-20T02:31:53Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![kat6358](https://avatars.discourse-cdn.com/v4/letter/k/b4bc9f/32.png) [@kat6358](https://forums.plex.tv/u/kat6358)\ **Post date:** [July 20, 2022, 2:31am UTC](https://forums.plex.tv/t/laptop-not-recognizing-media-server/801378/1 "2022-07-20T02:31:53Z")
Server Version#: 1.27.2.5929-a806c5905 Player Version#: 4.85.1 My media is no longer showing up. I see “+ Your Media” in the menu but it keeps directing me to download and install the media server even though it’s already installed. I have uninstalled, reinstalled, and restarted but nothing works. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [July 20, 2022, 6:50am UTC](https://forums.plex.tv/t/laptop-not-recognizing-media-server/801378/2 "2022-07-20T06:50:08Z")
> **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)** > > In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and... ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 18, 2022, 6:50am UTC](https://forums.plex.tv/t/laptop-not-recognizing-media-server/801378/3 "2022-10-18T06:50:53Z")
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