# Last.fm not scrobbling correctly?

**URL:** https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664
**Category:** General Discussions
**Created:** [March 20, 2018, 12:57pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664 "2018-03-20T12:57:51Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [March 20, 2018, 12:57pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/1 "2018-03-20T12:57:51Z")

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It was working fine yesterday, now it’s not.

status.last.fm shows no current issues, anyone else seeing this behavior?

Submitted a ticket over at last.fm too: [https://getsatisfaction.com/lastfm/topics/last-fm-not-scrobbling-correctly-currently-via-plex?rfm=1&topic\_submit=true](https://getsatisfaction.com/lastfm/topics/last-fm-not-scrobbling-correctly-currently-via-plex?rfm=1&topic_submit=true)

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [March 20, 2018, 4:44pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/2 "2018-03-20T16:44:19Z")

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Got it figured out, just had to disconnect and reconnect last.fm with Plex, now it works.

Some good tools in the ticket i submitted to last.fm too, how to manually scrobble. Might be helpful for others here too!

**_edit:_ Spoke too soon, not an accepted answer anymore hah**

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [March 20, 2018, 8:08pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/3 "2018-03-20T20:08:15Z")

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Actually, I take that back, it’s buggin’ out again. ugh, this is annoying.

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### Author: ![WolterB](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wolterb/32/86231_2.png) [@WolterB](https://forums.plex.tv/u/WolterB)
#### Post date: [March 21, 2018, 1:13pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/4 "2018-03-21T13:13:14Z")

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Same problem here since last saturday.  
Scorbbbling over Android seems to work. When using OpenPHT, Plex Web and/or PMP around 60-80% of the songs seems to scrobble.

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### Author: ![WolterB](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wolterb/32/86231_2.png) [@WolterB](https://forums.plex.tv/u/WolterB)
#### Post date: [March 21, 2018, 2:01pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/5 "2018-03-21T14:01:42Z")

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For a test I played 6 songs:  
All were srobbled except the third one.

Can’t find anything in the logs. All songs come back with:  
DEBUG - MyPlex: Scobbled with result 202

edit:  
Android also isn’t working properly. Same 6 songs and the fourth songs wasn’t scrobbled.  
Seems to me like a problem in PMS or in the communication between PMS and last.fm.

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [March 21, 2018, 3:06pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/6 "2018-03-21T15:06:20Z")

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> @WolterB said:  
> For a test I played 6 songs:  
> All were srobbled except the third one.
> 
> Can’t find anything in the logs. All songs come back with:  
> DEBUG - MyPlex: Scobbled with result 202
> 
> edit:  
> Android also isn’t working properly. Same 6 songs and the fourth songs wasn’t scrobbled.  
> Seems to me like a problem in PMS or in the communication between PMS and last.fm.

Well, I suppose I’m glad it’s not just an issue with my setup. 😕

You might want to join me in the thread [here](https://getsatisfaction.com/lastfm/topics/last-fm-not-scrobbling-correctly-currently-via-plex "here"), I did paste what you’ve said here over there already. But maybe if more people said they were having issues too, something will get fixed. /shrug

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [March 21, 2018, 8:36pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/7 "2018-03-21T20:36:24Z")

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It seems like the issue is actually with Plex and its last update.

Is there a good, safe way to roll back the server version to see if that fixes things?

lastfm is saying they’re not seeing any issues on their end. See the conversation [here](https://getsatisfaction.com/lastfm/topics/last-fm-not-scrobbling-correctly-currently-via-plex?rfm=1&topic_submit=true "here").

Can someone from Plex please chime in?

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### Author: ![dreagan\_luna](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@dreagan\_luna](https://forums.plex.tv/u/dreagan_luna)
#### Post date: [March 22, 2018, 6:08pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/8 "2018-03-22T18:08:14Z")

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I actually just upgraded my server now, in hoping to resolve the issue. So I’m also leaning towards it not being them, or the update…

But I’m glad, I’m not the only one with the issue.

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [March 26, 2018, 2:27pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/9 "2018-03-26T14:27:47Z")

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Bump, still an issue.

Almost certain it has to do with the most recent plex server release. i have no issues scrobbling via any other media player/tool.

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### Author: ![WolterB](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wolterb/32/86231_2.png) [@WolterB](https://forums.plex.tv/u/WolterB)
#### Post date: [March 28, 2018, 4:39am UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/10 "2018-03-28T04:39:19Z")

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I am thinking is has to do with remote access. Since the latest server update the remote access is randomly going offline and, within a few seconds/minutes it’s back online.

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### Author: ![mittwinter](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@mittwinter](https://forums.plex.tv/u/mittwinter)
#### Post date: [March 28, 2018, 12:23pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/11 "2018-03-28T12:23:50Z")

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I am also having the same issue: With plex server 1.12.1.4885 scrobbling to last.fm no longer works for me in most of the cases. Reconnecting last.fm account did not solve this. I can provide logs ifthis is helpful. Please fix ASAP. Thanks!

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [March 28, 2018, 2:01pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/12 "2018-03-28T14:01:25Z")

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paging @elan! can you lend us a hand and take a look at this with your team please?

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [April 2, 2018, 1:11pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/13 "2018-04-02T13:11:39Z")

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bump. this is still an issue.

wish someone from plex would at least acknowledge this… ☹

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### Author: ![WolterB](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wolterb/32/86231_2.png) [@WolterB](https://forums.plex.tv/u/WolterB)
#### Post date: [April 3, 2018, 8:34am UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/14 "2018-04-03T08:34:37Z")

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Just installed PMS (Windows) version 1.12.2.4929 and still an issue so it seems (3 out of 5 songs Scrobbled so far)

Scrobbling and last.fm support was the reason for me use Plex not only for movies and series but also for music and to buy a Lifetime Plex Pass, so i’m hoping this issue will be fixed soon.

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [April 3, 2018, 12:55pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/15 "2018-04-03T12:55:43Z")

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> @WolterB said:  
> Just installed PMS (Windows) version 1.12.2.4929 and still an issue so it seems (3 out of 5 songs Scrobbled so far)
> 
> Scrobbling and last.fm support was the reason for me use Plex not only for movies and series but also for music and to buy a Lifetime Plex Pass, so i’m hoping this issue will be fixed soon.

This bums me out, I installed that update late last night but haven’t listened to music yet. Was hoping it was fixed, even though the release notes said nothing about it. womp.

_Edit_: A few hours later and I’m in a place where I can play some tunes. I can also confirm this is still an issue even with that new server update. le sigh \</3

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### Author: ![anandrajan](https://avatars.discourse-cdn.com/v4/letter/a/d07c76/32.png) [@anandrajan](https://forums.plex.tv/u/anandrajan)
#### Post date: [April 3, 2018, 10:10pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/16 "2018-04-03T22:10:26Z")

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I’m using version 1.12.1.4885 on linux and started noticing the problem with this update. I don’t recall having a problem with the previous version (1.12.1.4871) but could be wrong. Seems random as some songs get scrobbled, most don’t.

Update: Installed the new version 1.12.2.4929 and no dice. It scrobbled two songs but not two other ones. Wondering if the scrobbler is racist since it refused to scrobble Miles Davis and Kanye West [(ducking for cover.) This is just a joke and I don’t mean to offend :-)].

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### Author: ![Kattacat](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kattacat/32/82637_2.png) [@Kattacat](https://forums.plex.tv/u/Kattacat)
#### Post date: [April 4, 2018, 3:24pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/17 "2018-04-04T15:24:03Z")

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I’m having trouble with Plex and scrobbling to last.fm consistently. Usually the first song or second don’t scrobble when I start to listen to something, but then the next song scrobbles. Nothing consistent though, every other song sometimes, or all but one or two in an album. Also using PlexAmp and that’s no different (shouldn’t be either, since it’s using Plex and the server side last.fm scrobbling.)

On Android I use Simple Last.fm Scrobbler with Google Music, and for over two years I’ve simply cached all my scrobbles and only manually scrobble with that app after listening. Those all go through, but real time scrobbling misses often.

Plex doesn’t offer caching, no control over how it works so … since I love scrobbling what I play, I won’t be using Plex if I want to scrobble my music. ☹

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### Author: ![analogwalrus](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/analogwalrus/32/102531_2.png) [@analogwalrus](https://forums.plex.tv/u/analogwalrus)
#### Post date: [April 4, 2018, 4:24pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/18 "2018-04-04T16:24:52Z")

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Having this problem too since the most recent update. It was working fine up until a week or two ago. Frustrating.

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [April 4, 2018, 8:42pm UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/19 "2018-04-04T20:42:38Z")

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I reached out to Elan via Twitter and he has been quite responsive! Hoping for a fix soon.

If you’re curious, these two links have the conversation:

> <https://twitter.com/josh_hofer/status/981575973262057474>

(If you actually click on the date/time, it’ll expand and show replies)

> <https://twitter.com/leafmuncher/status/981631869262356480>

Progress! Thanks again @elan!

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<div class="post-metadata">

### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)
#### Post date: [April 5, 2018, 12:36am UTC](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664/20 "2018-04-05T00:36:12Z")

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Sorry for the trouble, I love Last.FM as much as you do, I [can assure you](https://www.last.fm/user/leafmuncher "can assure you"). Anyone compatible with me?

[Next page](https://forums.plex.tv/t/last-fm-not-scrobbling-correctly/229664.md?page=2)
