# Latest Plex Media Server not adding music reliably **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-freebsd\ **Created:** [December 24, 2025, 1:32am UTC](https://forums.plex.tv/t/latest-plex-media-server-not-adding-music-reliably/934762 "2025-12-24T01:32:23Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![CYatta](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cyatta/32/344508_2.png) [@CYatta](https://forums.plex.tv/u/CYatta)\ **Post date:** [December 24, 2025, 1:32am UTC](https://forums.plex.tv/t/latest-plex-media-server-not-adding-music-reliably/934762/1 "2025-12-24T01:32:23Z")
The most recent version of PMS is not adding most music despite the logs indicating it’s scanning said files. I don’t add music as frequently as Movies/TV so I don’t know when this issue started specifically. To troubleshoot, I made a new library only adding a few albums/ep’s; around 23. Out of those, only 1 was successfully added to the library. Subsequent scans continue to see the files that weren’t added, but seemingly does nothing with them. Saw another recent thread ( [Plex does not find my newly added music](https://forums.plex.tv/t/plex-does-not-find-my-newly-added-music/934630) ) but their solution of removing/re-adding the music to the library folder does not change the outcome. Looking at the single thread `0x171dbf84d500`, I noticed all those jobs are getting signal 9’d (idk if this is normal behavior for Plex, but it happens a fraction of a second after the job starts so I’m guessing it’s not). Also, after **Match** , **Add/Analysis** are **0.00sec** , and all the directories that are not scanned into the library do not even show up as unmatched. _For example:_ ```auto Dec 23, 2025 18:56:19.618 [0x171dbf84d500] DEBUG - [JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/usr/local/plexdata-plexpass/Plex\ Media\ Server/Codecs/ca90ef9-9a65c18385d96de09023e106-freebsd-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/local/share/plexmediaserver-plexpass/Plex Media Scanner" --match --type 8 --log-file-suffix " Matcher" Dec 23, 2025 18:56:19.618 [0x171dbf84d500] DEBUG - [JobRunner] Jobs: Starting child process with pid 58222 Dec 23, 2025 18:56:19.762 [0x171dbf84d500] DEBUG - Killing job. Dec 23, 2025 18:56:19.762 [0x171dbf84d500] DEBUG - Signalling job ID 58222 with 9 Dec 23, 2025 18:56:19.762 [0x171dbf84d500] DEBUG - Native Scanner: Executed Match stage in 0.14 sec. Dec 23, 2025 18:56:19.762 [0x171dbf84d500] DEBUG - Native Scanner: Executed Add to Database stage in 0.00 sec. Dec 23, 2025 18:56:19.762 [0x171dbf84d500] DEBUG - Native Scanner: Executed Media Analysis stage in 0.00 sec. ``` And here’s the result of the 1 ep it successfully adds ```auto Dec 23, 2025 18:56:17.448 [0x171db089ff00] DEBUG - Activity: updated activity a5af46b1-4a95-421b-9c06-ee38067968ef - completed 5.9% - Scanning Fart Dec 23, 2025 18:56:17.448 [0x171db089ff00] DEBUG - Scanner: Processing directory /media/music/Plex/Venetian Snares/A Giant Alien Force More Violent & Sick Than Anything You Can Imagine (parent: yes) Dec 23, 2025 18:56:17.448 [0x171dbf84d500] DEBUG - [JobRunner] Jobs: Starting child process with pid 58207 Dec 23, 2025 18:56:17.448 [0x171db089ff00] VERBOSE - * Noting that 'Venetian Snares/A Giant Alien Force More Violent & Sick Than Anything You Can Imagine' was updated at 2025-12-22 20:39:08 Dec 23, 2025 18:56:17.448 [0x171db089ff00] VERBOSE - * Taking directory 'Venetian Snares/A Giant Alien Force More Violent & Sick Than Anything You Can Imagine' (233051) out of the map (25 left) Dec 23, 2025 18:56:17.448 [0x171db089ff00] VERBOSE - Adding file for scanner: "/media/music/Plex/Venetian Snares/A Giant Alien Force More Violent && Sick Than Anything You Can Imagine/folder.jpg" Dec 23, 2025 18:56:17.448 [0x171db089ff00] VERBOSE - Adding file for scanner: "/media/music/Plex/Venetian Snares/A Giant Alien Force More Violent && Sick Than Anything You Can Imagine/01 - A Giant Alien Force More Violent && Sick Than Anything You Can Imagine.mp3" Dec 23, 2025 18:56:17.448 [0x171db089ff00] VERBOSE - Adding file for scanner: "/media/music/Plex/Venetian Snares/A Giant Alien Force More Violent && Sick Than Anything You Can Imagine/MP3.192kbps.CBR.txt" Dec 23, 2025 18:56:17.449 [0x171db089ff00] DEBUG - Skipping over directory 'Venetian Snares/A Giant Alien Force More Violent & Sick Than Anything You Can Imagine', as nothing has changed; removing 1 media items from map. Dec 23, 2025 18:56:17.449 [0x171db089ff00] DEBUG - Activity: updated activity a5af46b1-4a95-421b-9c06-ee38067968ef - completed 6.9% - Scanning Fart ``` Edit: just to be clear, permisions/acls are uniform across these folders and files, and all have been successfully added into an older music library I created a long time ago. This test was conducted because I noticed it was not adding in new albums to that older music library. Server Version#: PlexMediaServer-1.43.0.10389-8be686aa6-FreeBSD-amd64.tar.bz2 (running in **13.5-RELEASE-p8** jail) [Plex Media Server.log](https://forums.plex.tv/uploads/short-url/rCEmoQLbjL17AG3ENcHZTSQ3dOp.log) (117.9 KB) ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [December 24, 2025, 2:53pm UTC](https://forums.plex.tv/t/latest-plex-media-server-not-adding-music-reliably/934762/2 "2025-12-24T14:53:18Z")
Please disable verbose logging, restart plex, and re-create the issue. Verbose logging and partial logs do not give a big picture. ---
**Author:** ![CYatta](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cyatta/32/344508_2.png) [@CYatta](https://forums.plex.tv/u/CYatta)\ **Post date:** [December 24, 2025, 9:42pm UTC](https://forums.plex.tv/t/latest-plex-media-server-not-adding-music-reliably/934762/3 "2025-12-24T21:42:31Z")
“Enable Plex Media Server verbose logging” is disabled and was at the time this log was generated. Clicking “Download Logs” from the troubleshooting page gives me a 500 Internal Server error, and I don’t really care about that. The log submitted should be enough, and there are no other logs updated in the logs folder during this operation. Edit: Ok, I went ahead and restarted the service, ensuring debug was the only log on (my bad, I guess that’s why verbose logs were still showing up). I removed all the logs from the log dir and started the service. I ran the scan after the service was started. There are some other logs for Matcher showing up actually. I didnt notice them before because it seems to roll this log over multiple times within 1 second. Each Matcher log looks like this: ```auto Dec 24, 2025 15:49:30.934 [0x5dd79fd0e00] INFO - Plex Media Scanner v1.43.0.10389-8be686aa6 - FreeBSD PC amd64 - build: freebsd-x86_64 - GMT -06:00 Dec 24, 2025 15:49:30.938 [0x5dd79fd0e00] INFO - FreeBSD version: 13.3-RELEASE-p4, language: en-US Dec 24, 2025 15:49:30.938 [0x5dd79fd0e00] INFO - Processor: 8-core AMD FX-8320E Eight-Core Processor Dec 24, 2025 15:49:30.938 [0x5dd79fd0e00] INFO - /usr/local/share/plexmediaserver-plexpass/Plex Media Scanner --match --type 8 --log-file-suffix Matcher Dec 24, 2025 15:49:30.944 [0x5dd79fd0000] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.39.4, threadsafe=1 ``` Nothing more, nothing less. (It’s also displaying the version of FreeBSD the base system is running, not the jail, just to clarify on that detail) ---
**Author:** ![CYatta](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cyatta/32/344508_2.png) [@CYatta](https://forums.plex.tv/u/CYatta)\ **Post date:** [December 24, 2025, 10:10pm UTC](https://forums.plex.tv/t/latest-plex-media-server-not-adding-music-reliably/934762/4 "2025-12-24T22:10:42Z")
[logs.tar.gz](https://forums.plex.tv/uploads/short-url/yqHzKHAErfnuXR0E3oPFnkHSKOb.gz) (34.1 KB) In lieu of exporting the logs from the UI, I tgz’d all the logs generated by all things Plex related to this issue; from process start to finish. Hopefully this is helpful ---
**Author:** ![CYatta](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cyatta/32/344508_2.png) [@CYatta](https://forums.plex.tv/u/CYatta)\ **Post date:** [December 25, 2025, 4:42am UTC](https://forums.plex.tv/t/latest-plex-media-server-not-adding-music-reliably/934762/5 "2025-12-25T04:42:55Z")
I JUST noticed this error at startup ```auto Dec 24, 2025 15:48:30.206 [0x195b5bd0c000] WARN - Failed to create temp dir "/tmp/pms-7f5cc0e7-f650-4b22-b57e-f5738aaae23d": 13, Permission denied ``` 🤦‍♂️ this was it. Why it was working before under these conditions, idk. But that was it, just fix permissions on tmp. Edit: And ofc this also resolves the 500 internal server error for attempting to download logs. Thanks again ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 25, 2026, 4:43am UTC](https://forums.plex.tv/t/latest-plex-media-server-not-adding-music-reliably/934762/6 "2026-03-25T04:43:24Z")
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